Vacant Job For Data Analyst at Interswitch, 25th October, 2018


Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We are recruiting to fill the position below:     Job Title: Data Analyst Location: Lagos Job Profile

  • To provide deep seated Insight into Operational Data to help drive better business decisions, inform Techniques to solve Problems and Improve Operational Efficiency.
Job Description Business Intelligence Dashboard Management:
  • Create dashboards that help detect operational problems quickly
  • Provide support and trainings for dashboard usage
  • Ensure that Data feeding the dashboards are pro-actively updated
  • Pro-actively enhance dashboards in line with Business realities
  • Creation and Management of Operation, Strategic and Analytical Dashboards for Service Lines
  • Liaise with Business Units to identify dashboard requirements
  • Liaise with Backbone Teams to Identify dashboard requirements
  • Setup dashboards as required and continually maintain and improve on them
  • Create dashboards that provide quick and useful Input for quick decision making
Data Analytics:
  • Setup and maintain Data Sources so support analytics use cases
  • Track Key Performance Indicators for services
  • CRM and Service Desk Data Analytics
  • Enterprise Services Analytics
  • Make recommendations based on transaction analytics for service improvements
  • Track Service Improvements by continuous review of service performance
  • Develop and drive analytics based initiatives.
  • Analyse Data (Transactional, Service, Operational, Enterprise, etc) to reveal Intelligence for driving operational and strategic decisions as well as data based forecasting.
  • Carry out daily analysis of transactions and services to spot trends, triggered thresholds, outliers and peculiar observations
  • Setup and track service thresholds
    How to Apply Interested and qualified candidates should: Click here to apply