Vacancy For Personal Assistant at Tranter IT Infrastructure Services Limited

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Tranter IT Infrastructure Services Limited (Tranter IT) was founded in 2004 and offers flexible IT support, expert training and professional IT project delivery. We support small, medium and large-sized organizations throughout West Africa. Tranter IT helps clients improve organizational and individual performance by leveraging on well- designed and managed IT infrastructure, backed by expert IT support and training. We are recruiting to fill the position below:     Job Title: Personal Assistant to the ED (Sales and Marketing) Location: Lagos Job Description

• The prospective candidate will support the ED in  delivering sales and marketing results.

Job Duties/ Responsibilities/ Accountabilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Manage diary and schedule meetings and appointments
• Make travel arrangements
• Take dictation and minutes
• Source office supplies and manage logistics
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets
• Screen and direct phone calls and distribute correspondence
• Handle requests and queries appropriately
• Produce reports, presentations and briefs
• Devise and maintain office filing system

Requirements

• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Excellent use of Excel
• Previous experience in a customer support role or similar role that involves customer support  and sales
• Track record of over-achieving quota

    How To Apply Interested and qualified candidates should send their CV to: [email protected]   Note: Only shortlisted candidates will be contacted.

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