Vacancy For Network Operation Centre Engineer at Connig Technoserve

⏲ Jan 9, 2019, 12:04 PM
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Connig Technoserve is a dynamic telecommunications and information technology services provider operating in Nigeria and parts of West Africa. We provide customized, professional and turnkey services ranging from planning to rollout to maintenance throughout the product life cycle. We are managed by a team of professionals who are long term players in the IT and Telecommunications field. We are recruiting to fill the position below: Job Title: Network Operation Centre Engineer Location: Lagos Reports to: Service Delivery Manager Job Description

Deployment and maintenance of network monitoring, analysis and reporting tools.
Application of configuration changes via our change control systems and processes
Installation of network hardware and software.
Participate in a 24x7 call-out rota
Resolving all IT related issues within the organisation.
Provide 24 hour Network Health surveillance and alarm reporting utilizing network monitoring and surveillance software.
Compliance to Procedures
Netscout and knowledge of PFS/Tapping is an added advantage
The NOC Network Operations Engineer has the responsibility of monitoring and maintaining the network, servers and any telecommunications equipment in the company datacenter. When the system malfunctions, the NOC technician troubleshoots the network, makes repairs and gets the system back up as quickly as possible.
Work hand in hand with Other RF Optimization Engineers on technical and field support problems arising from sites.
Ensure stable and reliable ISP network services (e.g. access products, service networks and core network)
Day-to-day network performance monitoring.
Network troubleshooting and fault analysis; hardware troubleshooting and repair.
Trouble ticket generation and response; carrier interface and escalations.

Minimum Educational Qualifications

Minimum of Second class B.Sc/B.Eng degree or HND(Upper credit) in an Electrical Electronic Engineering from an accredited institution.

Minimum Previous Experience:

3 Years’ Experience
Minimum Additional Training:
Computer proficiency
Good knowledge of ICT

Other Skills:

As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times.
The NOC is a fast-paced environment, critical thinking is essential. Ideas will be extrapolated from one situation to another.
Strict adherence to company policies, confidentiality, and mature judgment must be demonstrated at all times.
Assigned duties should be performed in a timely and accurate manner.
As this individual often represents the internal and external customers and colleagues – professionalism is a must.
Must handle responsibilities by multi-tasking, working independently and with minimal direction. Must deliver objectives both individually and by interaction with others, therefore must demonstrate an understanding of organizational functions and departments.
Excellent knowledge of computer functionality.
Word, Microsoft Excel, Microsoft Outlook.
Cisco certifications and VoIP fundamentals is a plus
Must possess strong interpersonal skills and have the ability to interact with all levels of employees in a professional manner.