Vacancy For Information, Communication & Technology Assistant at Oxfam, 26th April, 2018

⏲ Apr 26, 2018, 6:39 PM
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Oxfam is an international confederation of 17 organizations (affiliates) committed to creating a just world without poverty. In Nigeria Oxfam works in the areas of Economic Justice/Sustainable Livelihoods, Humanitarian Programming to save lives, Advancing Gender Justice and Good Governance, adopting a right based approach. We are recruiting to fill the position below: Job Title: Information, Communication & Technology Assistant Location: Abuja Internal Job Grade: E1 Contract type: 1 Year Fixed Term Reporting to: IT Officer Lead Purpose of Job

To ensure effective usage of Oxfam in Nigeria IT facilities by providing technical support to the organization and its partners in terms of, but not limited to, Networking, Internet facilities, Server Administration, Data storage, System Efficiency, Enterprise Application, Inventory and capacity building

Key Responsibilities

Act as the contact person with the ITO for all IT issues relating to the Oxfam Nigeria program

Networking:

Maintenance of the Internet services equipment, Server and general networking in the office and prepare a monthly analysis of the bandwidth usage and service availability.
Responsible for performing system back-up for the clients and server infrastructure.
Adding, Deleting, management of modifying User's account information, resetting Active Directory passwords etc. of all Oxfam in Nigeria Staff email addresses and ensuring the security of all IT Operations.

Maintenance:

Maintain all IT Equipment, Computer accessories and peripherals (Software) e.g. desktops, laptops, printers, photocopiers, electrical systems etc. and ensure that they function at least 85 % efficiency rate.
Maintain the File Permissions on the shared electronic filing system
Applying Operating System Updates and configuring of the changes when informed by IT Officer
Keep an up to date inventory of all IT equipment
Trouble shooting any reported problem and attending to technical queries
Ensure the reliability of access to e-mail system
Take regular backups of all local data, and maintenance of Network shared drive and users profile.
Ensure that the virus protection software is installed on all machines & updated regularly

Capacity Building:

Induct new staff in Oxfam's computer systems
Provide IT Support to all staff in the country office and Project Office
Provide Support to partners in conjunction with the supervisory manager
Develop step by step guides for users and Standard Operational procedure

Technical Support:

Assist the supervisory manager in the purchase process of some IT requirements for the Country office and project office, and ensure standards are adhered to
Provide regular Computer security back up

Systems Development:

Communicate compliance of IT Policies and procedures and use of Information Technology systems. Undertake regular review of systems to support IT function in the Country office and project office and share such update with the Country office Information technology officer. Undertake regular maintenance of file storage systems and archiving of files.
Setup new computer system and configure computer for users, according to Oxfam standards

Database Administration:

Manage Country office Website - Uploading of documents and liaison with Country Office
Maintain Service Desk and Service-Now systems with management of user calls. Update IT Library (Hardware, Software and Configuration of system's documentations).

Requirements Education Essential:

HND or bachelor’s degree in any of the following areas: Computer Science, Information Technology, Information Systems Management or Electrical/Electronic Engineering or equivalent experience
Knowledge of Networking design and implementation.
Installation and configuration and maintenance of Radio and VSAT equipment and servers.

Desirable:

Professional qualification - CCA, MCSE, CCNA, or CCNP
Learning orientation/skills

Work Experience / Skills Essential:

Minimum of 3 years’ experience in IT development and IT implementation or Enterprise systems administration or cybercafé management.
Has experience in developing and/or implementing backup systems for small to medium size organizations
Experience in managing cloud-based systems
Experience in maintenance and repair of computer systems and servers.
Experience in planning and expansion of network.
Experience in database system design, testing, and troubleshooting
Experience in designing network topology.
Experience in working in an organization with support to partners.

Desirable:

Excellent IT technical skills.
Analytical and research skills
Training, Facilitation and negotiation skills.
Written and spoken English language.
Communication skills, both for a professional/specialist and lay audience.
Public speaking skills
Articulate with above average presentation skills
Team player
Good numeracy skills.
Database design skills
Independent, rigorous and organized,
Able to multitask, prioritize and resist pressure

How to Apply Interested and qualified candidates should forward their Application Letter and Curriculum Vitae as one attachment to: [email protected] with the position title as the subject of the email. Application Deadline 10th May, 2018. Note