Vacancy for Translate/Transcribe Volunteer at Save the Children Nigeria

⏲ Nov 13, 2019, 10:36 AM
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Save the Children is the world leading independent organization for children. We strive to give children and environment in which their human rights and needs are respected and protected so that they can realize their full potential. We are committed to ensuring that children realize the right to survival, protection, development and participation which they are entitled to under the United Nations Convention on the Rights of the Child. We seek to employ qualified candidate for the position below: Job Title: Translate/Transcribe Volunteer (National Position) Ref No: 1900045E Location: Maiduguri, Borno Employee Status: Fixed Term Child Safeguarding

Level 3- The responsibilities of the post may require the post holder to have regular contact with children or young people and, in the overseas context all posts are considered to be level 3 posts in view of potential situations which may allow staff unsupervised access to vulnerable children and young people.

Role Purpose

To listen to recorded dictations to accurately interpret, translate, transcribe and document on a database.

Key Areas of Accountability Objective 1: CRM Development, Support, Logistics and Coordination:

Ensure a proper filing system for all the complaints and feedback received through the voice recorder
Support in following up on complaints and feedback internal referrals with appropriate offices and sectors and respond to raised pending issues
Translating and transcribing voice complaints and feedbacks
Proficient in excel and word
Support in aggregating CRM data from the field to a summary CRM database
Support in identifying complaint and other feedback trends that indicate where the Programs can improve.
Receive and respond to beneficiary complaints under the direction and supervision of MEAL Manager/Accountability

Objective 2: Routine Monitoring and Evaluation:

Support field teams to collect information on potential case studies and success stories
Other duties as directed.

Skills and Behaviours (our Values in Practice) Accountability:

Accuracy and timeliness in all areas of responsibility
High level of accuracy in work, and ability to analyse complex sets of relationships and situations
Holds self and others accountable

Ambition:

Creating best-in-class EA function
Future-orientated, thinks pro-actively

Collaboration:

Working effectively with stakeholders to achieve common goals
Excellent communication and interpersonal skills
Builds and maintains effective relationships, with their team, colleagues, members and external partners
Approachable, good listener, easy to talk to

Creativity:

Designing more effective admin and data management systems
Willing to take disciplined risks

Integrity:

Honest, encourages openness and transparency, demonstrates highest levels of integrity

Education and Experience

Minimum of National Diploma (health sciences, social sciences, development studies or other)
Candidates must have at least progressive experience working in a related position in particular Humanitarian experience.
Formal training in Accountability, Monitoring and Evaluation, Data Management, Core Humanitarian Standard, Data Quality Assurance (DQA) is an asset

Knowledge and Skills: