Job Vacancies at HealthPlus Limited, 15th February, 2019

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HealthPlus Limited is Nigeria's 1st Integrative Pharmacy, the fastest growing pharmacy chain in West Africa. Since 1999, we have been committed to our mission of helping people achieve optimum health & vitality. In 2010, a sister company was birthed - CasaBella International Limited. CasaBella, a one-stop store for beauty and grooming solutions is now a retail chain and a household name. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. We are recruiting to fill the position below:     Job Title: Area Manager Reference #: HP/RO/AMHP18 Location: Lagos, Nigeria Contract Type: Permanent/Contract Job Functions

• Administration,Advisory,Communications,Counselling,Investigation & Compliance,Management,Quality Control,Retail,Safety & Security,Sales
• Industries: Health / Fitness / Beauty,Retail

Specification

• The Area Manager will be responsible for managing and assuming the overall responsibility for the success of the branches within an area.
• This position will provide direction for branches, driving their sales and ensuring profitability.
• Area Managers supervise the branch Managers and ensure compliance in all areas of customer service, branch operations, and loss prevention.

Key Elements of the Role He/she shall also be responsible for the following: Sales & Marketing:

• To maximize sales and profitability of all branches within his/her coverage
• To Track sales performance and provide strategic support in target actualization
• To drive marketing initiatives within coverage area with the objective of growing traffic to branches
• To improve on Customer loyalty across the branches
• To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets
• To monitor adherence to the HealthPlus way of selling

Stock Management & Merchandising:

• To ensure branch team adherence to planograms and merchandising plans
• To monitor and ensure that all products are labelled with up-to-date prices in the branches
• To oversee stock levels within branches with the objective of maximizing sales
• To ensure adherence to the SOP on stock management – stock takes (quarterly/random)
• To maintain and constantly develop innovative and cost-effective stock controls, monitoring stock weekly to achieve sales budgets against monthly targets
• To cooperate with Marketing and Business Development in developing & implementing marketing & merchandising strategies.

Operations:

• To ensure that all branches are open for business during the registered hours for opening
• To ensure optimum functioning of the ERP solution across the branches
• To deal with customer complaints promptly, efficiently and in accordance with Company policy
• To ensure all branches have adequate logistics and facilities support
• To work with security and internal control to identify and prevent risk exposures as related to shrinkage, theft etc.

Compliance & Regulatory:

• To enforce compliance with Regulatory Standards, Branch Standards, Company Policies and Procedures
• To monitor the performance of Branch Managers to ensure the highest professional standards the beauty sector

Turnover Profitability and Financial Management:

• Monitor staff wages against budget on a monthly basis and agree a course of action if necessary to bring back within the budget while having regards to cost as a percentage of sales
• To ensure optimum functioning of the ERP solution across the branches
• Review net profit performance against budget on a regular basis with the CFO and CEO
• To be aware of any commercial opportunities and recommend appropriate action. Also to respond to threats such as the establishment of new beauty outlets in the area, defacing/demolition of Branch signage by Local/State Government agencies etc.
• Encourage development of new business opportunities like, beauty expos etc. by Branch Teams under their jurisdiction
• To ensure Delivery Service generates a minimum of 5% of all branch sales

Area Management:

• Ensure prompt and accurate completion of all paperwork relating to the operations of the Area
• Ensure that all staff act promptly upon all memos and bulletins issued by Management, constantly following-up to ensure continued compliance
• Following periodic risk assessments, to ensure all Fire prevention regulations and Health & Safety procedures are followed in all branches within the Area, ensuring that appropriate incident reports & records are kept
• Maintain and support regular communication between Management and Branch teams as required

Team Management:

• To cascade performance expectations to branches
• To ensure objective and effective performance management and appraisals
• To oversee appropriate manpower cover within the branches
• To liaise with the Human Resources team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to
• To escalate all disciplinary issues to HR

Training & Development:

• To ensure upskilling of branch staff in collaboration with HealthPlus Academy
• To take a lead role in building a strong Sales Management culture among the branch staff; coach Branch Teams, identify skills and opportunities for development, provide advice and guidance on branch management issues when needed
• To ensure all pharmacists and other branch staff remain up-to-date on their training in accordance with Company policy

Community Partnerships:

• To recommend and coordinate special professional and community programs to enhance and improve the professional image of the Beauty Advisors.

Requirements

• Minimum of 8 years in a retail environment (preferably CasaBella)
• Leadership and People Management
• Business Analysis and Reporting
• Conflict Resolution & Problem Solving
• Business Acumen
• Communication Skills
• Customer Focus
• Process Driven
• Result Oriented
• Integrity
• Critical Thinking
• Teamwork

Salary Market Related. Interested and qualified candidates should:Click here to apply   Application Deadline 28th February, 2019.     Job Title: Data Center & System Administrator Reference #: HP/IT/18 Location: Lagos Contract Type: Permanent Job Functions

• Administration,Electrical Engineering,Information Technology,Software Development,Software Testing
• Industries: Healthcare,ICT - Information & Communications Technology,Infrastructure,IT - Information Technology,Retail,Software Development

Specification  

• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware
• Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use
• Perform routine network startup and shutdown procedures, and maintain control records
• Administers and maintains a Windows-based server network, with a combination of physical and Hyper-V virtual servers and support for desktop resolution issues, backing up the Service Desk, Desktop, and Network Technicians; patches and updates, facilitating service request fulfilment, and safeguarding company’s data
• Installs, configures, and troubleshoots group policy and administrative templates
• Configures and troubleshoots Windows and Visual Basic scripting
• Installs, configures, troubleshoots, and maintains server-based applications running on the network including Exchange 2010 and 2013, SQL Server 2005, 2008, and 2012, and Microsoft IIS; and Active Directory Services 2008 and 2012
• Administers and maintains the servers running the Company’s ERP system
• Coordinates and works with outside vendors to resolve problems and issues with hardware and software
• Build and maintain the servers required for development work, internal testing, customer testing and production environments. Maintain file version consistency across all development servers. Maintain access privileges and account groups as directed by development team
• Collaborate with operations, and projects to provide technical direction on network topologies, server configurations, hardware/software deployments, firewall configurations and other administrative tasks related to the staging and maintenance of company development, testing and production servers
• Ensure timely and effective delivery of hardware upgrades, network upgrades and new configurations
• Acquire, configure and maintain development, test and production servers. Support development, test and production servers including after-hours support and monitoring server usage and up-time
• Manages access to network resources including network accounts, mailboxes, etc
• Plans, deploys, and documents new servers, printers, devices, and services
• Ensures that external and internal regulations and policies governing data management are met, including regulations concerning security, audit and privacy
• Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future
• Analyze equipment performance records in order to determine the need for repair or replacement
• Maintain logs related to network functions, as well as maintenance and repair records
• Works with the Network/Communication/CCTV and Biometrics
• Ensure optimum server performance and maintains applications on servers
• Administers district policies regarding use of computers and data access (e.g. updating software, set passwords, etc.) for the purpose of ensuring compliance with company’s IT policy
• Problem solving and documentation of current and new servers in both physical and virtual environments
• Performs and oversees continuous system health checks, user administration, and application of patches, upgrades, Performs data management services, server tuning, and directory services maintenance
• Increase reliability and enhance efficiencies by implementing 3rd party tools and scripts
• Delivers anti-virus software updates and virus protection to classrooms and user desktops
• Ensures compliance to security standards, policies and guidelines across the College network
• Provides business continuity through thorough back-up and restore procedures, and periodic testing of outage scenarios

Requirements  

• Demonstrated knowledge with both physical and virtualized servers, especially Hyper-V
• Administers SQL Server Dev, QA and Coordinates backups and restore functions.
• Monitors SQL Server jobs and Configure SQL Server monitoring utilities to minimize false alarms
• Installs and configures SQL database setups , capacity planning and monitors database growth.
• Troubleshoot SQL Server production issues or service outages as they occur, including after-hours and weekends
• Manages SQL Server security logins, Manages SQL database Cluster, replication & Mirroring.
• Works with development to tune badly performing queries and Oversees index management.
• Deals with performance issues on production SQL Servers and Tuning T-SQL queries to improve performance
• Skilled in Microsoft Windows Server 2003, 2008, and 2012, Microsoft SQL Server 2005 and 2008 in a clustered environment, Microsoft Exchange
• Demonstrated knowledge with TCP/IP, DNS, 802.1x, and DHCP protocols
• Manages SQL database Cluster, replication & Mirroring, Manages SQL Server security and logins.
• B.Sc in Physics, Electrical Electronics or Computer Engineering
• Microsoft Certification (MCSE) or equivalent certification in relevant programs. CCNA, CCNP, ITIL, PMP is an added advantage
• 3 - 5 years of experience in maintaining and supporting a Microsoft environment
• Skilled in Microsoft Windows Server 2003, 2008, and 2012, Microsoft SQL Server 2005 and 2008 in a clustered environment, Microsoft Exchange 2010 and 2012, Microsoft IIS, Microsoft SharePoint 2003 and 2010;
• Skilled in Microsoft Windows Server, Active Directory, Microsoft SQL Server 2005 and 2008 in a clustered environment,

Salary Market Related Interested and qualified candidates should:Click here to apply   Application Deadline 31st March, 2019.

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