Vacancies at Ten Degrees Global
Ten Degrees Global is recruiting suitably qualified candidates to fill the vacant positions below:
Job Title: Front Desk Officer
Location: Ekpoma, Edo
Experience Level: Entry level
Employment Type: Full-time
Job Summary
- We are looking to hire a professional Receptionist to oversee all front desk and secretarial duties at our main entrance desk.
- You will perform a range of duties including answering phone calls, maintaining the office records and so on.
Job Description
- Greeting, welcoming, and directing visitors appropriately.
- Handling Communication and correspondence
- Answering or referring client inquiries
- Answering and forwarding phone calls
- Maintaining effective records and administration
- Keeping the reception area tidy
- Perform any other clerical duties necessary to keep the office running.
Requirements
- Candidates should possess an OND qualification with at least 1 year work experience.
Salary
N25,000 / Month.
Job Title: Operations Manager
Location: Ekpoma, Edo
Employment Type: Full-time
Experience Level: Senior level
Job Summary
- We are recruiting for the position of a service-oriented Operations Manager to oversee the daily operations.
Job Description / Responsibilities
- Ensure that incoming staff complies with company policy
- Keeping customers happy and handling complaints
- Maintaining safety and food quality standards
- Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving the product, equipment utilization, inventory management, and shipping
- Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
- Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Accomplish operations and organization mission by completing related results as needed
- Meet or exceed operations labour budget expectations
- Run a safe, injury/accident-free workplace
- Responsible for all aspects of vehicle and heavy equipment rentals
- Manage relationships with key operations vendors
- Track vendor pricing, rebates, and service levels
- Review and approve all operational invoices and ensure they are submitted for payment
- Serve as a primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
- Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints
- Communicate all operating policies and/or issues at department meetings
- Training staff to follow restaurant procedures
- Organizing schedules
- Ordering food, linens, gloves and other supplies while staying within budget limitations
- Oversee and support all administrative duties in the office and ensure that office is operating smoothly
- Manage office supplies inventory and place orders as necessary.
- Oversee activities pertaining to staff management
- Receive and sort incoming mail and deliveries, and manage outgoing mail
- Develop office policies and procedures, and ensure they are implemented appropriately
- Assist with office layout planning and office moves, and with managing and maintaining IT infrastructure
- Manage office budget
- Identify opportunities for process and office management improvements, and design and implement new systems
- Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports
- Coordinate daily Front of the House and Back of the House restaurant operations
- Ensure regular entertainment events in our bar to keep our customers constantly entertained and deliver superior service and maximize customer satisfaction
- Conduct comprehensive research, price surveys, and competitive analysis in response to market trends
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils, and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and events.
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant and bar operations
Job Requirements
- B.Sc in Business Administration, Marketing, Accounting, Hospitality Management or related field
- Minimum of 5 years Restaurant experience
- Superb oral and written communication skills;
- Excellence in applying mathematics; application of advanced computing;
- Relevant knowledge of advanced principles related to sales, marketing, administration, management, and customer service.
- Basic Business development skills
- Proven work experience as an Operations Manager, Restaurant General Manager, Hospitality Manager, or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait for staff
- Familiarities with restaurant management software, like OpenTable and PeachWorks.
Skills:
- Strong leadership, motivation and people skills
- Acute financial management skills
- Leadership
- Conflict Management
- Decision-Making
- People Management
- Data Entry and processing Skills
- Deadline-Oriented
- Budget Development
- Planning and Organizing
- Excellent Communication Skills
- Delegation
- Teamwork
- Negotiation
- Stress Tolerance
- Critical Thinking and Problem Solving Skills.
Salary
N60,000 monthly.
Job Title: Cashier
Location: Ekpoma, Edo State
Experience Level: Entry level
Employment Type: Full-time
Job Summary
- We are looking for a detail-oriented individual to fill up the post of Cashier. In this role, you are to run credit and debit cards, make changes for cash payments, and provide general customer service.
Job Description / Responsibilities
- Greet customers as they enter the restaurant
- Create change for those paying with cash
- Provide customer service and complaint resolution
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Operating scanners, scales, cash registers, and other electronics.
- Balancing the cash register and generating reports for credit and debit sales.
- Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
- Any other job that may be assigned to you from time to time
Job Requirements
- Minimum of Ordinary National Diploma with at least 1 year work experience
- Basic math skills
- Customer service skills
- Friendly disposition and strong work ethic
- Good command of English
- Knowledge of point-of-sale (POS) systems
- Polite and courteous
- Ability to handle transactions accurately and responsibly.
- Attention to detail.
Salary
N40,000 / Month
Job Title: Social Media Manager
Location: Ekpoma, Edo
Experience Level: Mid level
Employment Type: Full-time
Job Summary
- We are looking for a Social Media Manager that would oversee the company's interactions with the public through implementing content strategies on social media platforms.
Job Description / Responsibilities
- Develop creative and engaging social media strategies that align with business goals
- Oversee day-to-day management of campaigns and ensure brand consistency
- Ensure brand consistency in copy through tone, voice and terminology
- Create/source engaging multimedia content across multiple platforms
- Develop, launch and manage new competitions and campaigns that promote the company and its and brand
- Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
- Communicate with followers, respond to queries in a timely manner and monitor customer reviews
- Suggest and implement new features to develop brand awareness, like promotions and competitions
- Create actionable plans to both grow and maintain followers through popular social media platforms
- Ensure progress on all platforms by using analytical tools such as Google Analytics and others
- set targets to increase brand awareness and increase customer engagement
Job Qualifications
- Bachelor's Degree in Business, Marketing, Journalism, Public Relations or related field|
- 3 - 5 years of social media management experience
- Hands-on experience in content management
- Excellent copywriting skills
- Ability to deliver creative content (text, image and video)
- Solid knowledge of SEO, keyword research and Google Analytics
- Knowledge of online marketing channels
- Familiarity with web design
- Excellent communication skills
- Analytical and multitasking skills.
Salary
N50,000 monthly.
Job Title: Accountant
Location: Ekpoma, Edo
Experience Level: Mid level
Employment Type: Part-time
Job Summary
- We are looking to hire an Accounts Officer that will analyze everyday financial activities.
- The candidate must possess analytical skills, and have good knowledge of Microsoft Word and Excel.
Job Description
- Consolidating and analyzing financial data (budgets, income statement forecasts etc.) taking into account the company's goals and financial standing;
- Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards;
- Compute taxes payable and prepare tax returns, ensuring compliance with payment, reporting and other tax / statutory requirements;
- Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice;
- Reporting to management regarding the finances of the Company;
- Establish tables of accounts and assign entries to proper accounts;
- Ensure timely bank payments
- Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs;
- Liaising with Internal Revenue Service agents / tax authorities;
- Advise management about issues such as resource utilization, tax strategies, and the assumptions underlying budget forecasts;
- Liaising with internal and external auditors;
- Provide creative alternatives and recommendations to reduce costs and improve financial performance;
- Assemble and summarize data to structure reports on financial status and risks;
- Identify trends, advise the company and recommend actions to a senior financial analyst based on sound analysis;
- Track and determine financial status by analyzing actual results in comparison with forecasts;
- Reconcile transactions by comparing and correcting data;
- Handle monthly, quarterly and annual closings
- To prepare accurate and timely reports for the CEO, CFO and the Executive Team, on key performance and productivity trends.
- Ensure compliance with financial policies and regulation.
Job Requirements
- BSc. in Accounting, Finance or any other relevant Degree
- Masters in Business Administration or any other Social Science related course;
- Member of a relevant professional body.
- Must have excellent accounting and financial management track record;
- Must have experience at a middle management level including in reporting across diverse service delivery environments;
- Has adequate experience in people management, stakeholder engagement and financial management.
- Must have at least 4 years experience as an Accountant
- Must possess adequate experience in the use of Sage and Quickbooks accounting software
- Must demonstrate effectiveness in achieving organisational objectives in relation to practice, safety, quality, and risk management in an agribusiness environment;
- Knowledge
- Must have a clear understanding of the professional, ethical, legal and industrial responsibilities relevant to the position.
- Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP)
- Must have an understanding of the relevant laws and regulations.
- Must possess highly developed communication skills, both written and verbal, including the ability to prepare high-level reports to Executives;
- Must possess good analytical skills
- Excellent oral and written communication skills and a good team player, self-starter able to use initiative.
- Proficient in MS Office (esp. Excel & PowerPoint)
- Resilient to cope with conflicting demands, able to prioritize duties and work effectively under pressure while remaining calm and professional at all times
- Ability to work well under pressure and meet deadlines efficiently and a strong attention to detail.
Salary
N40,000 Monthly.
Job Title: Server
Location: Ekpoma, Edo State
Experience Level: Entry level
Employment Type: Full-time
Job Description / Responsibilities
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies)
- Prepare tables by setting up linens, silverware, and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips, or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
Qualifications
- Minimum Qualification: OND with at least 1 year work experience.
Salary
N30,000 / Month
Job Title: Bartender
Location: Ekpoma, Edo
Experience Level: Mid level
Employment Type: Full-time
Job Description / Responsibilities
- Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
- Planning drink menus and informing customers about new beverages and specials.
- Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
- Checking identification to ensure customers are the legal age to purchase alcohol.
- Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
- Adhering to all food safety and quality regulations.
- Handling cash, credit, and debit card transactions, ensuring charges are accurate, and returning correct change to patrons, balancing the cash register.
- Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
- Developing new cocktail recipes.
- Serving drinks to waiters/ servers with a record / requisition card.
Job Requirements
- Minimum Qualification: OND
- Experience Length: 2 years
Salary
N100,000 monthly
Job Title: Grill Chef
Location: Ekpoma, Edo
Experience Level: Mid level
Employment Type: Full-time
Job Summary
- We are searching for an accomplished grill chef to create meals in accordance with customers' preferences.
- The grill chef's responsibilities include preparing ingredients, informing wait staff when orders are ready, and cleaning the grill after each shift. You should also monitor inventory to ensure that you have sufficient supplies at all times.
Job Responsibilities
- Slicing, cutting, shredding, tenderizing, and skewering meat and vegetables.
- Braising and grilling meat and vegetables.
- Create and propound innovative dishes for inclusion on our menu.
- Checking that ingredients remain fresh and safe for consumption.
- Preventing cross-contamination.
- Preparing meals in accordance with customers' preferences, if applicable.
- Tracking the components of each meal to ensure that the final dish is completed in a timely manner.
- Liaising with wait staff once orders are finalized.
- Ensuring that your workstation remains clean and orderly at all times.
- Informing the Manager when equipment is due for maintenance, repair, or replacement.
- Tracking inventory to ensure that you always have adequate supplies.
Job Requirements
- High School Diploma or equivalent.
- Prior experience as a cook, preferably with a focus on grilling.
- Desire for continuous learning and professional development.
- Capacity to stand for long hours.
- Thorough knowledge of food safety guidelines.
- Excellent organizational, time management, and multitasking skills.
- Level-headed with outstanding interpersonal skills.
- Commitment to the production of high-quality outputs and excellent customer service.
- Ability to work shifts, over weekends, and on holidays, as required.
Salary
N40,000 monthly
Job Title: Chef
Location: Ekpoma, Edo
Employment Type: Full-time
Experience Level: Mid-level
Job Summary
- We are looking for a professional chef/cook to prepare and tailor organic and healthy meals, vital for the management of lifestyle disease conditions like diabetes, hypertension, high blood cholesterol, obesity/overweight and others for improved health status and overall wellness.
- The individual will help in researching and identifying new recipes, formulating new recipes, and developing new recipes.
Job Description / Responsibilities
- Perform intensive research to identify new recipes for lifestyle disease management.
- Should be able to prepare both local and continental dishes in a healthy way
- Should be able to work with an existing recipe and adapt to healthy cooking to improve wellness.
- Should be able to identify, create and document recipes.
- Build good relationships with customers, clients, business partners.
- Create appetizing and appealing dishes using culinary expertise.
- Ensuring promptness, freshness, and quality of dishes.
- Coordinating cooks' tasks.
- Implementing hygiene policies and examining equipment for cleanliness.
- Approving and polishing dishes before they reach the customer
- Designing new recipes, planning menus, and selecting plate presentations.
- Training kitchen staff, such as cooks, food preparation workers, and dishwashers.
- Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
- Setting and monitoring performance standards for staff.
- Obtaining feedback on food and service quality, and handling customer problems and complaints.
- Able to organize the assigned work area and efficiently put away orders.
- Able to prepare food within recommended time frames to meet Guest expectations.
- Handling multiple food orders at one time
- Able to operate kitchen equipment like braising pans, baking ovens, stoves, grills, microwaves and fryers.
- Reordering stock and food supply
- Responsible to maintain cleanliness, sanitation at the assigned work area.
- Prepare ingredients for cooking, including portioning, chopping, and storing food properly.
- Prepare all menu items by strictly following recipes and yield guide.
- Check supplies and prep lists and ensure all items are prepped in a timely fashion.
- Serve food in proper portions on to correct serving vessels and plates.
- Maintain correct portion size and quality of the food to the hotel's standards.
- Setting up kitchen and procurement of kitchen equipment.
Job Requirements
- Candidate should possess either ND, HND or B.Sc. in any relevant field.
- Two (2)years and above of practical working experience in the food industry.
- Having B.Sc. in food nutrition and dietetics is an added advantage
- The candidate should have attended a culinary school with pragmatic cooking skills.
- Certified culinary training
- Proficient knowledge of food professional principles and practices.
- Proficient knowledge of human resources management.
- Excellent knowledge of BOH systems, ordering and inventory.
- Excellent communication skills.
- Ability to meet deadlines.
- Available to work on-call, shifts, after hours, over weekends, and on public holidays.
- Excellent writing and verbal communication skills
- Goal-oriented, organized team player
- Ability to pay attention to details.
- Great analytical skills and problem-solving.
- Leadership skills.
Salary
Job Title: Cook
Location: Ekpoma, Edo
Experience Level: Mid level
Employment Type: Full-time
Job Description / Responsibilities
- Prepare food items for customers as requested, including special requests, in a timely and consistent manner
- Determine food and supply needs based on rotating menus
- Inspect food products and supplies as needed
- Ensure work environment and stations are clean and sanitized
- Check food before it is served to customers
- Control and minimize waste
- Comply with outlined safety regulations and procedures
Requirements
- Minimum Qualification: OND
- Experience Length: 2 years
Salary
N40,000 monthly.
Job Title: Fruit Bartender
Location: Ekpoma, Edo State
Experience Level: Entry level
Employment Type: Full-time
Job Responsibilities
- Make and serve juices, smoothies, fruit bowls, parfait and like items.
- Provide excellent customer service.
- Maintain a clean and sanitary environment at all times.
- Clean and prep vegetables and fruits
- Follow fruit bar procedures to maintain supplies, storage and coolers and to track product transfers and spoilage.
- Follow and comply with all established policies and procedures.
- Ensure a fresh and appealing display by keeping cases, shelves, and displays clean and well-stocked, while continuously checking and ensuring freshness and quality of products.
- Operate and sanitize all equipment in a safe and proper manner.
- Limit access to Fruit Bar area only to those authorized to be in the area, and to only those who abide by the cleanliness and sanitation rules;
- Assist members with questions on products and juices;
Job Requirements
- Basic math skills
- Strong verbal communication skills
- Must be trustworthy
- One year fruit bar or related food service experience;
- Basic Computer skills
- High School Diploma or equivalent.
- Ability to multi-task and work in a fast-paced environment
- Excellent time management, organizational and communication skills
Salary
N30,000 / Month.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Application Deadline 6th November, 2021.