Vacancies at Efezi Southsea Nigeria Limited
Efezi Southsea Nigeria Limited is a hospitality consultant company incorporated in 2009 primarily to provide hospitality services to small and medium hotels. Our head office is based in Lagos, Nigeria.
We are recruiting to fill the positions below:
Job Title: Hotel Housekeeper
Location: Egbeda, Iyana-Ipaja, Lagos
Employment Type: Full-time
Job Description
- Enter guest rooms by adhering to proper procedures and ensure they are vacant.
- Replace used amenities in guest rooms.
- Adjust furniture, desk items, and appliances when necessary.
- Dust furnishings and walls and remove marks from them
- Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
- Provide support to team to achieve common goals.
- Maintain quality standards and expectations.
- Provide clean linens and towels for dirty ones.
- Fold towels, make beds, and ensure bathrooms are clean.
- Take away room service items, dirty linen, and trash.
- Perform check on all room appliances to ensure they are in good working condition.
Job Requirements
- Minimum of School Certificate and experience on the job is an added advantage.
- At least 2 years work experience.
Job Title: Hotel Porter
Location: Egbeda, Iyana-Ipaja, Lagos
Employment Type: Full-time
Job Description
- Carry luggage for guest;
- Cleaning the lobby when necessary
- Running errands, such as picking up dry cleaning and as necessary:
- Answering queries about the rooms;
- Giving guests directions;
- Any other assignment by management from time to time
Requirements
- Candidates should possess an OND qualification in relevant fields.
- Minimum of 2 years experience
Job Title: Hotel Receptionist
Location: Egbeda, Iyana-Ipaja, Lagos
Job Description
- Welcome and greet guests
- Answer and direct incoming calls
- Inform guests of hotel rates and services
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Confirm relevant guest information
- Verify guest's payment method
- Verify and imprint credit cards for authorization
- Issue room keys and direct guests to their rooms
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Retrieve mail, packages and documents such as faxes for guests
- Listen and respond to guest queries and requests both in-person and by phone
- Provide accurate information about local attractions and services
- Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- Complete and maintain any incident reports, daily activity reports or other reports requested by management
- Manage conference room bookings and scheduling
- Close guest accounts and check guests out
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area
Requirements
- Candidates should possess a B.Sc qualification in relevant fields.
- Minimum of 5 years experience
Job Title: Hotel Manager
Location: Egbeda, Iyana-Ipaja - Lagos
Employment Type: Full-time
Responsibilities
- Responsible for the smooth daily operations of the whole hotel.
- Manage staff members and guests expectations.
- Prepare, implement and monitor operating, marketing and sales budgets.
- Attend to guests’ complaint.
- Ensure adherence to checklists, SOPs and job descriptions.
- Maximize profit while minimizing expenditure.
- Provide direction for the heads of departments.
- Provide a framework for the maintenance of the rooms and restaurant.
- Have a good accounting knowledge to under the financial reports to be presented.
- Send daily report to the owner(s).
- Hold briefings, meetings and trainings with the staff members.
- Deploy necessary aids and logistics for heads of departments to meet their targets.
- Ensure revenue is sustained and surpassed and never below expectation.
- Create a good business relationship with vendors for credit facilities.
- Ensure the hotel maintenance team are at the best.
- Procurement is done following the laid down process.
- Ensure the hotel is always clean and welcoming.
- Ensure adherence to health and safety precautions.
- Ensure adherence to the quality of food prepared in the kitchen.
- Responsible for the security of staff members and guests.
- Sign off on requisitions from departments.
- Partake in disciplinary panels.
- Approves recruitment and dismissal of staff members.
- Periodic evaluation of staff performance.
- Encourage staff growth.
Requirements
- Candidates should possess an B.scqualification in relevant fields.
- Minimum of 5 years experience.
- Front office experience: managing reservations online.
How to Apply
Interested and qualified candidates should send their detailed Resume to: [email protected] using the Job Title as the subject of the mail
Application Deadline 30th August, 2021.