Vacancies at Coollink Limited for Sales Account Managers


Coollink Limited (member of Steam Broadcasting and Communications, Ltd, part of the AIM Group Holding Company) is a Nigerian Systems Integrator with its head-office located in Lagos and a nation-wide presence: Abuja, Port Harcourt, Kano. Over the years, we have ensured the highest levels of customer responsiveness and service quality, a trait which has earned us long-standing relationships with our customers and made us the most reliable ISP in Nigeria. We offer solutions to provide customers with value-added services and support, enabling them to focus on their business instead of their network and internet connection. We are recruiting to fill the position below:   Job Title: Sales Account Manager Locations: Sokoto, Kebbi, Zamfara, Kaduna, Katsina, Jigawa, Enugu, Delta, Anambra, Ekiti/Osun/Ondo, Borno Job Overview

  • As a Sales account manager, he/she should work to satisfy customers needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
  • He/she should have excellent communication and negotiation skills and be customer service oriented. He/she will be responsible for growing the business by building successful and long-term client relationships.
Roles & Responsibilities
  • Manage a portfolio of products to achieve long-term success
  • Develop positive relationships with clients
  • Forecasting on Sales, Revenue and Expenses on Monthly basis
  • Segmented and targeted approach to cater needs of specific segments
  • Managing multiple verticals of customer acquisition, collections and retention
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Act as the point of contact and handle customer requirements
  • Set and track sales account targets, aligned with company objectives
  • Participating in local shows, exhibitions, organizing displays in hotels, clubs, malls to promote company products
  • Suggest actions to improve sales performance and identify opportunities for growth
  • Monthly Reporting on commercial results to the HOD
Requirements
  • Proven work experience (Min 2 years) as a sales account manager
  • Experience from ISP and Telecommunication sector
  • Hands on experience in sales and an ability to deliver excellent customer experience
  • Knowledge of MS Office
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • An ability to deliver projects and answer enquiries on time
How to Apply Interested and qualified candidates should: Click here to apply