Telecommunications Company Job Vacancies for Information Technology Managers
A reputable company has vacancy in its Information Technology department for the position of:
Job Title: Information Technology Manager
Location: Nigeria
Roles and Responsibilities
General:
- Ensure that the company’s IT infrastructure is designed,
configured and supported in line with industry best practice and aligned
to internal Service Level Agreements (SLAs).
- Maintains knowledge and documentation of the IT infrastructure
and ensures that dependencies are understood and managed accordingly.
- Ensures all incidents, changes and service requests assigned to
the IT team are carried out within the service desk process, procedures
and aligned to the agreed SLAs.
- Carries out third line support for all aspects of the IT
infrastructure on all sites in person, on the phone or via remote
connection.
- Keeps up-to-date with infrastructure technology developments.
- Assist in IT strategic planning and project management.
- Researches plans and manages infrastructure Projects.
- Ensure the stability and security of the infrastructure
undertake capacity and availability reviews to ensure infrastructure is
fit for purpose now and in the future.
- Develops the IT infrastructure to support the company’s business requirements.
- Liaises with 3rd parties to obtain support for the IT systems.
- Carries out advanced fault finding and problem solving of a more complex nature on software and hardware issues.
- Provides support to the Regional IT Manager and the Head office IT where necessary.
Team Performance
- Participates in learn activities and contribute towards improvements in departmental performance standards.
- Monitors and reports art Service Level Agreement (SLA) performance.
- Sets the performance standards required of colleagues identify
development needs ensures colleagues receive the training and coaching
required.
Project Responsibilities (where applicable):
- Leads and assists with projects in accordance with the Company’s project management standards and processes.
Financial & Risk Management:
- Entire all systems are backed up in line with business
continuity requirements and have adequate pro action from malware and
unauthorized access.
- Disaster recovery (DR) planning and implementation and quarterly testing performed to ensure business continuity.
Qualifications
- Minimum of B.Sc Computer Science or related course.
- A minimum of 10 years experience designing, supporting and
developing IT infrastructure servers, software and hardware products,
LANs, WANs, WLANs and telephony.
- Project and Team Management experience.
- Microsoft MCSE/MCITP Server Administrator or Enterprise Administrator qualification.
- Voice & Data network administration including VLANs, Trunking Routing , DNS, DHCP QOS and Firewalls.
- Microsoft Windows Server 2003 2008 & 2012 administration.
- Microsoft Active Directory & Group Policy Management.
- Microsoft DNS design implementation and support.
- McAfee Enterprise EPO.
- Advanced Networking/Troubleshooting Skills.
- Knowledge of ITIL and its core components (ITIL Foundation desirable).
- Linux (added advantage).
- Access Database (added advantage).
- Design and Implementation of remote working solutions (added advantage).
- VOIP (added advantage).
- Cisco Router (added advantage).
- Microsoft Exchange Server 2007/2010 (added advantage).
- Microsoft DHCP design implementation and support.
- Microsoft WINS design implementation and support.
- Microsoft Windows 7/8/8.1 client administration.
- Microsoft SQL Server 2005/2008 administration.
- Microsoft SharePoint 2007/2010 administration.
- Understanding of Desktop application image creations maintenance and distribution.
- Microsoft Certification Authority / 3rd Party and SSL Certificate administration.
- VMware design, implementation and support.
- Microsoft Remote Desktop Services administration
The Candidate
- Age between 35 to 45.
- A self starter with ability to take initiative in prioritizing workloads, workplan and meeting deadlines.
- Have excellent technical problem solving and analytical skills.
- Be a team player in a multi-cultural environment.
- Good interpersonal skills with the ability to interact with people of multi-cultural background.
- Must be accurate and pay attention to details.
- Ability to work proactively with little direct supervision.
- Must be committed to professional development.
- Must have a positive outlook towards colleagues, clients suppliers & other third parties.
- Results oriented.
- Possess and acts with high integrity and ethical standards.
- Is resilient and flexible even when under pressure.
- Able to work long hours as required.
Method of Application
Interested and qualified candidates should kindly send their CV's to:
[email protected]
Note: Only shortlisted candidates will be contacted.
Application Deadline Tuesday, 7th July, 2015.