Standard Chartered Bank Nigeria recruitment for a Business Development Officer, EB
Standard Chartered Bank Nigeria - We attract
talented individuals. Not only can they give you the benefit of their
experience, they also reveal a closer, more personal look at the wide
range of global opportunities we offer. At the core of the Group's
people strategy is our focus on employee
engagement. Engagement is a key
driver of productivity and performance, which creates the foundation of
our performance culture. We encourage and focus on the behaviours that
bring out the very best from every employee, assessing their performance
not just on results but on how those results were achieved. To further
embed these behaviours we have a remuneration programme in place,
carefully designed to incentivise our employees to live our values every
day.
Standard Chartered Bank Nigeria is recruiting to fill the position below:
Job Title; Business Development Officer, EB
JOB PURPOSE
* Engage New To Bank clients who are employees of
corporates with whom Retail Banking has done a deal with an institution
either mandate or right to market (primarily CB/CIB / Non-client EB
corporate)
* Ensures that the applications meet the required standard.
* Perform Detica Account Opening Checks (where applicable) on applications submitted for review.
*
Ensure the anomalies / errors / omissions are attended to before
submitting the application to Loan Centre for further review /
processing.
* Onboard New To Bank potential clients with multiple
product needs (Payroll, Personal Loans, Credit Cards, Mortgages,
Investment Products)
* Engage via on-site marketing/ events or appointments
OTHER RESPONSIBILITIES
1.Connect & explain
*Connect with identified employees of Employee Banking corporate (based on opportunities set up by RMs )
* Explain proposition & requirements in full
Sources of leads
* Employee Banking RM
* Existing EB customers
2. Prepare & set up on site presence
* Collect all documents required for account opening and product requirements
3. Meet, acquires basis need based conversations
* Meet in person (ensure Priority RM joins where required)
* Determine further needs
* Complete sales process for product set up
* Educate and conduct initial set up for online, ATMs, Client Centre, and Branch
4. Activate (remote)
* Product/process fulfilment
* Pass on referrals/leads of other products to respective specialists
POLICIES AND GUIDELINES
To be familiar and comply with all relevant Group policies and local regulations in relation to all products.
Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to.
ANTI MONEY LAUNDERING / KYC / CDD
Remain
alert to the risk of money laundering and assist in the Bank's effort
in combating it by adhering to the key principles in relation to:
* Identifying your customer,
* Knowing your customer,
* Reporting suspicions,
* Safeguarding records and
* Not disclosing suspicions to customers.
GROUP COMPLIANCE PERFORMANCE OBJECTIVES
Adherence to laws and regulations, internal risks and compliance policies and Group Code of Conduct
Completion of all mandatory risk and compliance training including e-learning within stated timeframes
Proactive identification of risks and concerns, including escalation to all relevant stakeholders
Timely
mitigation of risks and resolution of issues including collaboration
with all relevant stakeholder functions, and establishment of effective
controls.
PROJECTS
To participate and contribute in the upcoming projects of the department to ensure timely and smooth implementation
KEY RELATIONSHIPS
(INTERNAL & EXTERNAL)
Internal
* Senior Relationship Managers, RMs and peers in Retail Clients
* Senior Managers, SBIM, BOSMs and BOOs of all levels in the Business Units.
* Branches
* Group Internal Audit
External
* Clients
CONTRIBUTES TO
The overall success of Retail Banking Nigeria.
KNOW HOW AND EXPERIENCE
* BSc / HND + (5 years experience or professional qualification).
* Proven minimum of 2 years sales experience with bank or insurance company with knowledge of lending products
* Good communication and inter-personal skills
* Presentable; decorum critical
* Computer literate
* Result oriented
* Customer focused
* Team players
* Minimum of 1 year experience in customer services
* Good working knowledge of the bank's operating systems.
* Articulate, well spoken
* Integrity
Product broadening
* Enhanced multi-product Priority/ Personal knowledge
* Market and competition knowledge
Client engagement
* On boarding
* Objection handling and problem solving
* Digital savvy, need to be comfortable with our digital platforms
* Client training on banking products and digital solutions
* Communication and presentation skills
Journey completion
*Understanding of Priority / Personal Client KYC principles/ CDD
Diversity and Inclusion
Standard
Chartered is committed to diversity and inclusion. We believe that a
work environment which embraces diversity will enable us to get the best
out of the broadest spectrum of people to sustain strong business
performance and competitive advantage. By building an inclusive culture,
each employee can develop a sense of belonging, and have the
opportunity to maximise their personal potential.
How to Apply
Interested and qualified candidate should
Click Here to Apply