Senior Internet Protocol Engineer at Hoop Telecoms Limited

Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is emerging as a leading provider of telecommunication and business solutions. Our goal is to be the telecom company of choice for voice, video, and data for consumers in Nigeria, West Africa, Africa, and globally. Simply put; our vision is global.

HOOPTEL is led by a strong management team with knowledge and extensive experience in the telecom industry, and other professionals with strong administrative skills and experience. We are primarily focused on delivering solutions to customers in Enterprise networks connectivity, Broadband internet services, Voice communication solutions, Video and secured data solutions, Data Centre and co-location services, managed cloud services, and other related telecommunication systems.

We are recruiting to fill the position below:

Job Title: Senior Internet Protocol Engineer

Location: Lagos
Employment Type: Full Time

Job Description

• Work on planning, designing and implementation of new and upgrade of network and services;
• Network installation, monitoring and administration of core network devices;
• Ensure all configurations are implemented as planned;
• Back up of all core device configurations and ensure they are up-to-date;
• Ensure accurate database population as it has to do with IP and Configuration;
• Attend to escalation as it has to do with the IP and Configuration unit;
• Carry out on-call support duties to field engineers;
• Ensure compliance in the unit and report/escalate issues to the Unit Head;
• On-site and in-house integration with external systems and networks (TSP, ISP, others);
• Carry out in-house staging, maintenance and integration of network technologies, equipment and CPEs;
• Customer activation and service turn-up upon receipt of approval from Unit Head;
• Execute test procedures and acceptance procedures of equipment and services after commissioning;
• Perform on-site and in-house installations, maintenance and upgrades on devices and equipment;
• Liaise with the sales team and customer to design the network according to their specifications;
• Assign IPs and manage IP Addressing with relevant on-line and off-line tools;
• Analyze and resolve operational and technical issues raised as regards the network;
• Liaise with necessary departments on service activation, outage and planned maintenance issue resolution of network and services;
• Show innovation and critical thinking in the course of discharging your duties;
• Discharge your duties professionally and ethically.

Competencies

• Minimum of a B.Sc / HND in Computer Engineering / Computer Science or any related field.
• 5 years experience as an IP Engineer in a Telecoms firm.
• Ability to break down problems and processes into key parts to identify and solve gaps in service, performance targets and quality assurance;
• Ability to respect chain of command in an appropriate manner;Ability to utilize the code of ethics/conduct in order to manage self, others and information; and
• Ability to establish and sustain healthy relationships and to cordially interact with all stakeholders.
• Mininum of CCNA certification with at least 3 years experience in working with Cisco, Mikrotik, ubiquity, and any other wireless device.
• Good knowledge of TCP/IP suite, knowledge of fiber optics integration, provisioning, and troubleshooting, knowledge of FTTx gpon equipment provisioning.
• Ability to convey information clearly and in a succinct and organized manner through written and verbal means;
• Inter-personal skills with the ability to keep customers informed of progress or setbacks in projects of relevance to timeline and quality; 
• Ability to resolve challenges with minimal direction or to recommend and explain solutions and alternatives for approval;
• Ability to lead trainees/juniors, mentor them and impart knowledge and skill to upgrade their skill and knowledge base;
• Knowledge of Network design and infrastructure

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.