Relationship Manager Job in a Fintech Company, 8th November, 2019

---

Westfield Consulting Limited - Our client, a Fintech organization is looking for qualified candidate to build and preserve trusting relationships with customers in the position below: Job Title: Relationship Manager Location: Lagos Job Description

• She/he will be responsible for designing ways and strategy to outperform our competition and maintain our company’s positive image

Requirements

• At least 2 years of proven experience as a Client Relationship Manager in a financial organization preferably a fintech or commercial Banks
• Knowledge of customer relationship management (CRM) practices
• Experience in sales or customer service is preferred
• Excellent communication skills
• Teamwork and leadership skills
• Customer-oriented mindset
• B.Sc /BA in Business Administration or similar field

Responsibilities

• Building positive relationships with customers
• Assisting with generating new business
• Identifying opportunities for greater profits
• Understand customer needs and develop plans to address them
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Compensation and Benefits

• Salary: N100,000 - N140,000/Month
• HMO
• Pension

Application Closing Date 31st December, 2019. How to Apply Interested and qualified candidates should send their Applications to: [email protected] using the "Job title" as subject of the email.

---