Receptionist / Front Desk Officer at Royal Hospital


Royal Hospital, a National Health Insurance Scheme accredited health care provider and one of the first ever private hospitals located in Enugu, is recruiting qualified candidates for immediate employment in the position below:

 

Job Title: Receptionist / Front Desk Officer

Location: Enugu

Responsibilities and Attributes

  • Assisting with administrative tasks.
  • Receives the guest and answers questions in person by telephone.
  • Provide client support services in accurate and timely fashion.
  • Maintain high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Identify and develop new business opportunities with client contacts.
  • Responds to inquiries and refers when necessary to the appropriate official or department.
  • Prepares outgoing mail, sorts and distributes incoming mails.
  • Utilize effective problem solving and time management skills in client service operations.
  • Assist in risk assessment and mitigation activities.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain client focused working environment for team.
  • Work in compliance with company policies and procedures.

Requirements
Candidate must possess the following:

  • Minimum of OND / HND in any discipline.
  • Must have good communication and interpersonal skills.
  • Previous experience in a Secretarial position is an added advantage.
  • Must be computer literate.
  • Must be proficient in typing.

Remuneration
Very attractive, highly competitive and negotiable.

 

 

How to Apply
Interested and qualified candidates should send their Applications with a detailed Resume and three (3) verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to: [email protected] using the Job Title as the subject of the mail.

Note

  • Short listed candidates will be invited for interview.
  • All applications must be received on or before the deadline

Applications Deadline  21st January, 2022.