Receptionist at Global Windsor Group

Global Windsor Group, with the core of its activities in Nigeria, is a diversified organization covering a range of markets including property, oil and gas, and communications. These markets comprise a significant cross-section of both ECOWAS and the Nigerian economy.

GWG can provide world-class products and services, having established strong relationships with some of the world's leading multinationals. With a diverse operational platform, we aim to further entrench ourselves as a pioneer within the Nigerian markets.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Lagos
Employment Type: Full-time

Job Summary

To provide exceptional customer service, manage front desk operations, and perform administrative tasks to ensure a smooth and efficient office environment.

Key Responsibilities

Greet visitors, clients, and employees, providing a warm and professional welcome.
Answer, direct, and manage incoming phone calls, emails, and messages.
Manage appointments, schedules, and calendars for staff and management.
Ensure reception area is tidy, organized, and presentable.
Handle customer inquiries, resolve issues, and escalate concerns as needed.
Collaborate with team members to achieve shared goals and objectives.
Maintain confidentiality and handle sensitive information with discretion.
Handle incoming and outgoing mail, packages, and deliveries.
Provide administrative support, including data entry, filing, and record-keeping.
Maintain office supplies, inventory, and equipment.

Requirements

High school diploma or equivalent; additional education or certifications a plus.
1-2 years of receptionist or administrative experience.
Organized, detail-oriented, and able to multitask.
Ability to maintain confidentiality and handle sensitive information.
Excellent communication, interpersonal, and customer service skills.
Proficient in Microsoft Office, email, and phone systems.

Skills: