Recent Vacancies at HealthPlus Limited, 7th December, 2018

HealthPlus Limited, Nigeria’s first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa’s #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. We are recruiting to fill the position below: Job Title: IT Helpdesk Officer Reference #: HP/IT/18 Location: Lagos, Nigeria Contract Type: Permanent Job Functions: Administration,Call Centre,Information Technology,Public Relations Industries: Admin, Office & Support,Fmcg (Fast Moving Consumer Goods Sector),ICT - Information & Communications Technology,Infrastructure,IT - Information Technology,Retail,Science & Technology,Software Development,Telecommunications Specification

Provide first line technical support to IT users across the company
Manages the helpdesk and keep tract of incidences from tickets opening to closure providing status update from time to time
Ensure proper Logging and categorization of requests
Analyzing ticket logs so as to spot common trends and underlying problems and proffer lasting solutions
Support information technology, computer systems, telecoms and CCTV peripherals
Plan, organize, direct, control and evaluate the operations the Helpdesk
Meet with managers to discuss system requirements, specifications, costs and timelines
Installing and configuring computer hardware, operating system and applications
Support systems implementations and/or upgrades to ensure smooth deployment of hardware and software
Monitoring and managing computer systems and networks
Troubleshooting system and network problems and diagnosing and resolving hardware/software faults.
Manage monthly change activities
Support the rollout of new stores
Support the rollout of new applications
Vendor Management including documentation, payment, etc
Setting up new users’ accounts and profiles and dealing with password issues
Provide orientation to new users of existing technology
Creating/Updating self-help documents so customers/employees can try to fix problems themselves
Accessing and using the Shared drive/Server
Protecting Computers from viruses and security
Conduct defragment, virus screening, backup etc on regular basis
Establishing a good working relationship with other members of the team and company at large
Maintain current and accurate inventory of technology hardware, software and resources.
Provide recommendations about accessing information and support.
Maintain log and/or list of required repairs and maintenance.
Research current and potential resources and services
Any other duties assigned.

Requirements

First degree in a relevant discipline preferably in Computer Science
ITIL V3 Professional qualification
Minimum of 1 year related work experience
Relationship Management
Management to maximize their efficacy and effectiveness at work
Effective Communication.

Business Knowledge:

Sound knowledge of computer systems, software and networks installation, administration, implementation and management
Knowledgeable in ITIL, Oracle, Windows Server 2008/2012
Knowledge of system development methods used for the development of new systems and enhancements to existing information systems
Experience using SQL language
Experience writing SQL reports
Experience using process mapping software such as MS Visio
Ability to appreciate and integrate core values of integrity and accountability throughout all organizational and business practices
Understanding business functions and metrics within the Organization

General:

General knowledge of the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc. in the preparation of high quality documents on behalf of the Manager
Excellent planning and organizing abilities
Detail orientation
Good analytical and problem solving skills
Good interviewing skills
Negotiating skill
High level of personal effectiveness
Excellent customer service and interpersonal skills
A professional and confident manner
Conscientious, motivated and willing to learn
Committed and professional in attitude
Enjoys interacting and working with people
Ability to treat others with respect
Upholding quality and continuous improvement
Able to work within a team as well as alone with little or no supervision
Ability to adapt to and manage change

Salary Market Related. Interested and qualified candidates should:Click here to apply Application Deadline 15th December, 2018. Job Title: Head, Internal Audit & Compliance Reference #: HP/IA/HIA1 Location: Lagos, Nigeria Contract Type: Permanent Salary: Market Related Job Functions: Auditing Industries: Retail Introduction

We require the service of an exceptional and highly motivated professional to fill the position of The Head, Internal Audit in our company, to provide independent control and audit services for all HealthPlus operations in order to ensure adherence to defined operating procedures and prevent financial and other losses due to control lapses.

Specification

Report to the Chief Executive Officer
Define the strategic direction for the Internal Audit function which align with the overall strategic goals of the companies: HealthPlus and CasaBella
Contribute to the formulation of Audit policies and procedures in accordance with generally accepted audit principles and standards
Contribute to the annual 3 year audit plan for approval by the CFO and the Audit and Risk committee
Hands-on execution of the annual audit plan and reporting as required
Lead audit teams in conducting assessments on the quality and effectiveness of the internal control framework, risk management and governance
Assist with the presentation of plans, audit findings, areas of concern, and progress in addressing prior issues to the Audit & Risk Committee,
Supervise and ensure that post audit action plans are implemented and adhered to by relevant personnel
Conduct special investigations based on available information to resolve procedure and financial breaches in internal systems
Provide risk assessments of policies, critical projects and system developments
Ensure adequate Risk Management processes are introduced into the company and continual improvement of the company’s risk management framework
Review Compliance Audits, Special Assignments from the Audit Committee and Top Management Committee with respect to risks assessment and risk prevention, corporate and statutory compliance and review compliance of Standard Operating Procedures (SOP) and amend them from time to time in line with business and legislation changes.
Work with Management to ensure a system is in place which ensures that all major risks are identified and analysed, regularly and periodically and risk prevention mechanisms installed across the Company and safeguarding liabilities of the Board and Management from risk
Assist in the leadership and development of the internal audit team,
Liaise with internal and external auditors and provide support. Training and development of Audit Staff and subordinates
Ensure compliance with statutory authority and audit requirements
Ensure all taxation and legislative requirements are complied with at all times

Requirements

Bachelor's Degree in Accounting, with 10 years minimum experience in a structured organisation, 5 years of which must be in a managerial capacity
Experience in a fast growing company or in the retail or fast food industry is an advantage
Professional membership of ACA/ACCA is an added advantage
Experience with ERP Software & BI tools
Impressive Excel skills
Proven presentation skills to both finance and non-finance individuals
Passion for working with the business to achieve key goals
A critical thinker with high attention to detail
Strong commercial acumen
Demonstrated process improvement
Extraordinary interpersonal and communication skills