Recent Jobs at Etisalat (Abuja and Lagos)

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Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.


We are recruiting to fill the vacant positions below:



Job Title: Analyst, Strategy & Business Development
Location: Lagos
Job Summary

• Support the implementation of Etisalat's strategic frameworks and ensure alignment with the organisation's goal

Principal Functions

• Assist with the creation of business cases (e.g. market analysis, value proposition, strategic fit, economic models and launch) to support a new initiative as directed by the Head, Strategy & Business Development (Commercial).
• Assist in data gathering to support the assessment and underlying valuation of potential opportunities
• Use various analytical techniques to determine market trends to guide business decision making
• Monitor and report on pre-agreed metrics, highlight areas and trends that need to be closely monitored for further action
• Assist with the documentation, assessment and monitoring of industry/competitor activities, new developments and identify impact on company s operations.
• Conduct research on market trends and new business opportunities and provide feedback to line manager on findings.
• Liaise with the business intelligence team for data on business performance and analyse information received.
• Collate data from deployed surveys, review and analyse to determine aid management decision making
• Provide administrative and logistics support to the strategy and business development team
• Take minutes of meetings and follow up on the action points to ensure prompt implementation.
• Carry out other tasks and assignments as directed by the Head, Strategy & Business Development (Commercial)

Educational Requirements

• First degree in a relevant discipline

Experience, Skills & Competencies:

• One to Two years post NYSC work experience
• Good interpersonal skills.
• Excellent analytical and research skills.
• Good communication skills (oral & written)
• Good problem solving disposition

Click here to apply for this Position




Job Title: Senior Engineer, Performance
Location: Lagos, NG
Job Summary

• Responsible for monitoring and reporting network performance of all nodes in the areas of Radio, Transmission, Core, VAS, IP, Roaming, international POI and Service Assurance.

Principal Functions

• Monitor and report the network Performance of all Nodes in EMTS network i.e. Radio, Core, VAS, IP, Roaming, International POI
• Analyse and report service assurance test reports on a weekly basis
• Coordinate all stakeholders to resolve issues from service assurance tests.
• Review formulas for 2G, 3G, 4G on the network and update on the tools where necessary
• Manage all IP performance monitoring and reporting including Google Cache and CACTI
• Responsible for implementing dashboards and automating all reports on the Pentaho and other monitoring tools
• Support Drive Test Engineers on the field based on their testing requirement
• Prepare and ensure quality of service reports are properly documented for management use and decision making purposes
• Monitor and apply standards created/maintained by external bodies, and integrate within internal quality management systems
• Prepare periodic reports and submit NCC, Etisalat Group, Executive Management and external party related performance requests
• Generate and circulate daily, weekly ,monthly, quarterly and yearly network reports
• Ensure that KPI values in HP Pentaho is consistent with the Vendor Performance tools
• Ensure all monthly performance reports are submitted on time with accuracy
• Prepare and submit ad hoc reports on performance within the stipulated time frame
• Perform other tasks as assigned by Head Network Performance and Service Assurance.

Educational Requirements

• First Degree in Engineering or a related field.

Experience,Skills & Competencies

• Three (3) to five (5) years' work experience
• Network Operations
• Empowering people
• Growing people
• Team work
• Customer Focus.
• Telecommunications & Mobile Network Standards & Specifications
• Personal Effectiveness
• Problem Solving
• Passion for Excellence
• Integrity

Click here to apply for this Position




Job Title: Engineer, BSS
Location: Abuja
Job Summary

• Coordinate and assign BSS site construction activities from start up to commissioning/acceptance

Principal Functions

• Carry out technical site survey of new and existing BSS sites in line with deployment processes
• Conduct all step by step acceptance testing of BSS site activities
• Ensure all Health and Safety requirements are adhered to by contractors/vendors on all BSS sites.
• Ensure the implementation of environmental impact assessment in the project.
• Supervise installation teams in conducting feeder and antenna line verification test (VSWR, DTF).
• Provide network sites with required/ appropriate specifications to the Network Operation Team
• Ensure end-to-end deployment process of target BSS sites.
• Deliver continuous progress report activities of all assigned network site rollout to the line manager.
• Perform other duties as assigned by the Manager, 2G/3G

Educational Requirements

• First degree or equivalent in Electrical Engineering.

Experience,Skills & Competencies:

• One (1) to two (2) years post NYSC experience
• Business Application Knowledge
• Engineering Installation
• Personal Effectiveness
• Teaming
• Problem Solving
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

Click here to apply for this Position



Job Title: Specialist, Data Services
Location: Lagos
Job Summary       

• Assist in the implementation and proper execution of all project plans related to data based services
• Responsible for functional and technical development and management of data services; i.e. ensuring that identified and approved data products are rolled out and effective management is applied throughout the product lifecycle.

Principal Functions       

• Conduct research on current trends in the delivery of data services, monitor related developments in the telecommunications industry and proffer suggestions on relevant innovations to the Manager, Product Development Voice & Data
• Assist in the development of propositions for data related products/services, including roadmaps and product support solutions.
• Liaise with IT in defining suitable/compatible platforms for all approved data services.
• Assist in conducting quality checks on all EMTS data service offerings to ensure alignment with defined functional specifications.
• Develop Business requirements documents, FAQ, training slides and facilitate product training for all data related data services.
• Attend unit/team meetings as required.
• Coach, supervise and direct the activities of subordinates/junior staff (where applicable).
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Product Development Voice & Data.
• Perform any other duties as assigned by the Manager, Product Development Voice & Data.

Educational Requirements       

• First degree or equivalent in a relevant discipline.

Experience, Skills & Competencies       

• Minimum of three (3) to five (5) years relevant work experience.

Click here to apply for this Position





Job Title: Specialist, Product Marketing
Location: Lagos, NG
Job Summary

• Reporting to the Manager, Product Marketing, you will aassist in the development of digital media propositions, consumer research and insight, pricing, acquisition and churn management. You will be working closely with Brands & Experience, Business Intelligence and Customer Value Management teams, helping to drive data-driven decision making, and following through on the execution of marketing and media plans.
• Ideally, you would be someone who is adept at thinking strategically about difficult business problems. You should have a strong communication skills to engage and influence both technical and non-technical audiences all while having a strong passion for Digital and VAS services.

Principal Functions       

• Plan and lead the execution of marketing activities for VAS and Digital Services. Execution will be in line in corporate and unit objectives
• Work with the Manager, Product Marketing to suggest new concepts and create strategies for VAS and Digital Services, based on analytically derived conclusions about the market, customers and/or competitive positioning
• Prepare monthly, quarterly and six-monthly marketing plans including rolling 13 week execution plan. Manage the productivity of the marketing plans to ensure maximum return on investment
• Demonstrate a high aptitude for developing relationships with partners, service providers and managing marketing activities within a cross functional environment. Excellent customer insight and relationship skills, combined with high energy will be key to success
• Drive awareness and positive perception of Digital Media and its Services within the overall business.
• Implement the overall Digital Media communications strategy, brand re-positioning, launch of new products and overseeing the implementation of all communication and brand materials
• Plan and oversee the advertising and promotion activities (above the line as well as below the line) including media, print, electronic, and sms. Drive this based on fact and data driven activities
• Work with selected partners and drive specific co-marketing activity. Accountable for driving marketing plans and ensure all marketing activities are executed within the prescribed timelines
• In consultation with the Manager, Product Marketing, develop and implement a front line strategy and drive in store branding / marketing activities
• Work with other members of the digital media team such as Product Managers and the Content & Partnership team to understand the product features and content and use this to share the customer proposition
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Product Marketing.
• Perform any other duties as assigned by Manager, Product Marketing.

Educational Requirements       

• First Degree or equivalent in a relevant discipline.
• Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies

• Three to Five years work experience in telecoms or technology consumer product marketing is required
• Proven track record with driving campaigns and experience with a variety of consumer-oriented marketing channels (SMS, print advertising, etc)
• Analytical abilities and experience with interpreting large amounts of customer data
• Excellent knowledge of MS Excel including macros, pivot tables, lookups, solver etc.

Click here to apply for this Position



Job Title: Manager, BSS HLS Operations
Location: Abuja
Job Summary

• Oversee the functions of the BSS support team, manage all BSS/RAN-related network activities and liaise with respective technical units to resolve network challenges.

Principal Functions

• Participate in major incident reviews, support incident managers in identifying real causes and accurate descriptions of incidents and impacts, recommend remedial actions and resolve all issues that are escalated
• Perform second level and necessary back office support to Field, BSS and NOC teams
• Coordinate BSS database management, including network parameter changes, BSC/RNC rehoming, cutovers, network upgrades, BTS/NodeB rehoming and packet switch configurations.
• Coordinate the implementation of BSS/RAN-related work orders (WOs) and change requests (CRs)
• Coordinate corrective RAN/BSS maintenance as required, and assist field operation teams to resolve BSS/RAN issues including clearing of QOS alarms, resolving BSS- related outage and network problems.
• Implement crisis management and service continuity policies and procedures to ensure minimal disruptions to the business in the event of any disaster.
• Proactively work with other stakeholders on network incidents requiring cross-departmental collaboration.
• Provide efficient, timely and effective remedies to network issues and requirements and ensure minimal disruption to business.
• Investigate and identify root causes of major incidences and ensure its resolution.
• Carry out other duties as assigned by the Director, Network Operations

Educational Requirements

• First Degree in Engineering or a related field

Experience,Skills & Competencies

• Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role
• GSM, EDGE, WCDMA Technologies
• Understanding of Network Topology and Connectivity
• Network Availability and Capacity Management
• Fault and Incident Management
• Change Management
• Teaming
• Delegation/ Supervisory

Click here to apply for this Position







Job Title: Senior Engineer, VAS Planning
Location: Lagos
Job Summary

• Ensure all VAS platforms have adequate capacity to support deployed services and implement commercial requirements based on business needs

Principal Functions

• Support the planning and optimization of Etisalat Value Added Services (VAS) platforms and ensure compatibility and integration with Etisalat existing infrastructure.
• Develop business cases for fresh deployment/upgrade/expansion of solutions which are inputs to new and existing solutions to enhance capacity availability.
• Assist in the design, implementation and evolution of VAS Messaging, Mobile data, WAP, GPRS, Multi-media products, etc.
• Monitor the license utilization on all VAS platforms and ensure required actions are taken before license reaches the threshold.
• Coordinate inter-functional relation to ensure synergy across the various departmental functions.
• Prepare RFP document for any new VAS platform planned to be deployed based on commercial requirements.
• Enhance the forecast mechanism for proper capacity planning of all the VAS nodes.
• Co-ordinate the integration of new products as it affects USSD, IPCC, SMSC MMS and other network elements.
• Participate in vendor selection process to ensure technical input is significantly covered
• Liaise with the vendor/end users during the implementation project and facilitate proper handover of the deployed solution to operations team
• Perform any other duties or responsibilities assigned by Manager, VAS Planning.

Educational Requirements

• First degree or equivalent in Electrical Engineering, Electronic/Telecommunication, Computer Science or any other related science qualification.

Experience, Skills & Competencies

• Three (3) to Five (5) years work experience
• Network Capacity Management
• Telecommunications & Mobile Network Standards & Specifications
• Problem Solving
• Communication
• Teaming
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

Click here to apply for this Position



Job Title: Specialist, Finance Support
Location: Abuja
Job Summary

• Support the Decision Support Manager to ensure agreed targets and financial benefits are optimised, costs are managed within agreed envelopes and guidance is provided to the Technical Department on finance issues
• Support the improvement of the Network Finance processes

Principal Functions

• Liaise, support and assist the technical business area on all aspects of financial and operational matters
• Provide support for monitoring and controlling the financial performance of the technical business area via monthly reporting and budgeting/forecasting processes to provide insight into business performance
• Support the preparation of techno-economics and accounting analysis/reports as required by the business including:
  • Product Profitability analysis;
  • Cost-benefit analysis
  • Variance Analysis
  • Geo analysis relevant to financial modelling
  • Other accounting analysis as required by the business
• Ensure Oracle reporting data quality and compliance with accounting standards and guidelines
• Provide input into the production of business cases and investment appraisals that could have a material impact on the performance of the business
• Liaise with business teams to gather required data for post implementation review of local business initiatives and business cases
• Follow up on actions from the technical business area s monthly financial reviews
• Build strong and influential relationships with the technical business area to promote seamless working relationships with the rest of the Finance community.
• Attend operational meetings to represent Finance within the assigned business team
• Work with the Decision support Manager to implement financial governance within technical team
• Work with the Decision Support Manager to develop and implement an improvement process for OPEX management
• Responsible for Contract management and optimization of contract agreements in compliance with company policy.
• Assist the Decision Support Manager on other ad hoc projects
• Perform any other duties as assigned by the Decision Support Manager

Educational Requirements

• First Degree in a relevant discipline from a recognised university.
• Membership of Professional association (CIMA, CFA, ACCA, ICAN, etc).

Experience,Skills & Competencies

• Three (3) to Five (5) years relevant work experience.
• Experience in Telecoms industry or management/operational consulting is an advantage.
• Proficiency in Microsoft Office; Excel, Word, PowerPoint, Access
• Strong accounting fundamentals
• Knowledge of Oracle ERP & other industrial standard financial systems
• Good understanding of current accounting standards (IFRS)
• Basic technical knowledge of Telecoms
• Financial modeling (OPEX, CAPEX and Revenue)
• Project management
• Strong analytical
• Problem Solving
• Risk and cost control conscious
• Quality deliverable
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work

Click here to apply for this Position

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