Quality Assurance Officer Job at FINCA, Owerri
FINCA is leading the way in expanding access to social responsible
financial services in underserved and low-income communities. Access to
credit, savings accounts and transfer services allow people to be more
productive in their small businesses and to have more control over their
lives.
According to the World Bank, approximately 2 billion people
don’t yet use formal financial services.
We are recruiting for the position below:
Job Title: Quality Assurance Officer
Location: Owerri, Imo State.
About the Job
- FINCA Nigeria seeks to employ an individual who is dedicated,
self- motivated and highly organized, and proactive that can analyze,
verify and validate artifacts and deliverables, procedure and processes;
regularly providing risk assessment and other feedback to management to
mitigate risks.
- Also possess the ability to identify and address gaps, recommend
improvements, and ensure a consistent optimal level of quality for all
deliverables.
- Mainly the focus for this position is the ability to develop and
execute software test plan to enable for identification of core-Banking
software problems and their causes.
KPI/Duties and Responsibilities
- Install, maintain, or use software testing programs
- Configure recreations of software production environment to
execute testing of software performance and document software testing.
- Carry out user acceptance testing and provide appropriate
feedback around Operations abilities and limitations in supporting
Flexcube users.
- Identify, analyse, and document problems with program function, output, online screen, or content.
- Create or maintain databases of known test defects.
- Document test procedures to ensure reliability and compliance with standards.
- Investigate customer problems referred by technical support.
- Assist in additional projects /tasks as is needed by the business.
- Identifying operational issues coming up on daily basis and offer alternative solutions.
- Train and develop new staff on operations processes and procedures.
- Collect FINCA Nigeria business processes and operational processes that are associated with Core Banking System.
- Accountable for reviewing both interface and functionality and
measuring product appearance and performance against the standards and
requirements determined at the start of the project. Collaborate with
User Acceptance Testing team on test approach to ensure highest possible
software quality and deliver maximum business benefit.
- Communicate test progress, test results, and other relevant information to project stakeholders and management.
- Provide feedback and recommendations to developers on software usability and functionality.
- Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
- Design or develop automated testing tools.
- Coordinate user or third party testing.
- Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
- Provide technical support during software installation or configuration.
- Evaluate analytical methods and procedures to determine how they might be improved.
- Identify operational issues coming up on daily basis and offer alternative solutions
- Train and develop new staff on operations processes and procedures.
- Test system modifications to prepare for implementation.
- Do data entry activities for all new and changes on parameterization.
- Ensure the quality assurance on data entry into the
parameterization sheets according to business requirement, on allocated
areas being managed.
- Provide clarification of the parameterization of subsidiary
products in comparison to business requirements and ongoing discussions
to F/Nigeria business team.
- Document software defects, using a bug tracking system, and report defects to software developers.
Qualifications and Experience
- B.Sc/HND in Computer Science (preferred).
- Minimum of 1- 2 years’ experience in Quality Assurance or testing
- Knowledge of relational databases, preferably SQL/ Server database management and store procedure programming level.
- Knowledge of FLEXCUBE software
Critical Competencies
To perform this Job successfully, the individual should demonstrate the following competencies:
- Relocation Ability: Willingness to relocate to Owerri, Imo State.
- Analytical Thinking: Analyzing information and using logic to address work-related issues and problems.
- Quality Control Analysis: Conducting tests and inspections of
products, services, or processes to evaluate quality or performance.
- Systems Analysis: Determining how a system should work and how
changes in conditions, operations, and the environment will affect
outcomes.
- Problem Solving: Ability to anticipate problems and proactively takes measures to control or minimize them.
- Team Work: Ability to work as a team member and build relationships.
- Critical Thinking: Using logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or
approaches to problems.
Key Deliverables:
Key Relationship:
- IS Manager
- Credit Manager
- Head of Banking Services
- Application support
How to apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 19th January, 2016.