Pfizer Nigeria recruitment, January 2017

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Pfizer - Good health is vital to all of us, and finding sustainable solutions to the most pressing health care challenges of our world cannot wait. That's why we at Pfizer are committed to applying science and our global resources to improve health and well-being at every stage of life. We strive to provide access to safe, effective and affordable medicines and related health care services to the people who need them. Pfizer is recruiting to fill the positions of: Job Title: Medical Representative Job ID: 1045999 Location: Benin Full-Time: Regular Responsibilities Role Purpose:

• Jobs at this level work with some support from manager/colleagues/field trainers. They are competent at planning and organising so as to meet business plan objectives. Some involvement in project work may be required.

Key Accountabilities Performance Measures:

• Promote products to designated customers in order to achieve territory plan objectives.
• Product Promotion & Sales
• Effective selling skills.
• Achievement of territory plan objectives.
• Call rate
• Coverage and frequency.
• Market Share cf National Average
• Change in Market Share cf National Average.
• % growth in Market Share cf National Average.
• Special event’ meetings.
• Build relationships with target customers to enhance territory knowledge to gain product endorsement to generate sales.

Customer Relations:

• Customer rapport.
• Coverage and frequency.
• Up to date customer records.
• Development of key opinion leaders.
• Hospital referral patterns.
• Distributor information and support
• Coordination with distributor reps to ensure timely pick up and supplies of orders from customers.
• Timely response to customer queries on product / medical information and other activities relating to company and own duties.
• Diagnosis of situation of territory e.g. local politics, PCG’s, local initiatives leading to subsequent design and implementation of territory business plan to achieve business objectives.

Business Planning and Management:

• Production of workable business plan with objectives.
• Business plan implemented/updated as necessary.
• Achievement of objectives outlined in plan.
• Demonstration that territory knowledge has been acted on.
• Feedback to Team and Head Office of relevant competitor activity or local issues to ensure appropriate action can be taken.

Market Intelligence:

• Competitor knowledge/activities and products, campaigns - key issues identified and fed back.
• Local situations are known e.g. political, formularies, budgets, PCG’s, new developments.
• Parallel trade and fakes report in line with the agreed standards and time lines to the regulatory department.
• Adverse event monitoring and reports.
• Liaise with territory team members to share information, motivate and support team members and therefore contribute to the generation and delivery of the business plan.

Teamwork:

• Team rapport.
• Achievement of shared business plan objectives.
• Feedback - team members, trainer, manager (giving & receiving).
• Effective communication.
• Sharing of appropriate information.
• Good territory management e.g. sharing/exchanging meetings and appointments.
• Taking on territory team responsibility e.g. minutes at meetings.
• Assistance of new reps to gain quick knowledge of processes and market dynamics as well as reports during the period of field training.
• Proactively implement/update personal development plan in order to develop self further within current role or prepare for any future roles.

Self Development:

• Development of skills, knowledge and competency.
• Receiving and act on feedback from team members, trainer, managers.
• Commit to improvement in It skills through active sharing and learning from other colleagues and supervisors to enhance timely responses to feedbacks and completion of online quizzes and training as required while minimizing inappropriate usage of company laptop and accessories.
• Good driving skills and adherence to traffic rules to limit cases of vehicle accidents or incidents and maximize maintenance costs.
• Ensure territory and administrative systems/processes are maintained and updated to ensure an accurate record of territory is available at all times.

Administrative Systems:

• Accurate, timely reports.
• Expenses submitted on time.
• Weekly monthly itinerary and clinical meeting plans and preapproval forms.
• Up to date territory records.
• Computer literacy e.g. Power point, Excel, Word, outlook etc.
• Maintain any company equipment in representatives care.

Company Equipment/Materials:

• State of car.
• Orderly boot stocked with correct items.
• Security - computer/literature not on display in the car.
• Equipment maintained in good working order.
• Condition of returned equipment.

Skills, Knowledge, Qualifications and Experience

• Bachelor’s Degree in Biological Sciences; preferably Pharmacy or Medicine.
• Promoted product knowledge.
• Knowledge of relevant therapeutic areas.
• Basic Information Technology [I T] Knowledge.
• Basic selling skills.

Key Competencies Competencies:

• Impact and Influence (3) - Takes actions to persuade.
• Honesty and Consistency (3) - Takes actions which are consistent with Values and Beliefs.
• Teamwork and Co-operation (3) - Solicits input from other teams.
• Planning and Prioritising (3) - Makes monthly/quarterly plans.
• Initiative (3) - Thinks and acts ahead.
• Interpersonal sensitivity (2) - Listens to what people say.
• Flexibility (2) - Changes tasks willingly.
• Drive for results (2) - Takes action to achieve goals or targets.

Job Title: Brand Curriculum Development Manager Job ID: 1039083 Location: Nigeria Role Description New York, NY and Collegeville, PA preferred:

• Reports to Sr Director Brand Curriculum Development  in the GCO Training Center of Excellence.
• The Brand Curriculum Development Manager is accountable for the successful design and development of a high quality and valued global customer facing GCO brand training curriculum in line with current and future business requirements.
• This position requires extensive instructional design, development and project management skills as well as the ability to work with stakeholders to establish development plans for key training and courses.
• Prior experience with the design, development and implementation of quality global educational courses, advanced learning program management, technical and communication skills are required.
• Ensures development plans utilize diverse and innovative methodologies for delivery and are produced with high quality in support of Inspection Readiness.
• Strong ability to manage course development across multiple projects concurrently.

Responsibilities

• Lead and project manage the Analysis, Design, Development, Handover and  Evaluation of Brand curriculum development training programs for prioritized therapeutic areas and brands according to business requirements and design principles for CoE projects, or GCO projects. This includes:
  • Plans and executes assigned projects, associated budgets, timelines and other project specific deliverables within the scope of the initiative/project
  • Monitors, manages and communicates status to multi-disciplinary teams
  • Align closely and works collaboratively with other relevant colleagues within GCO Training CoE and learning agencies to support training initiatives.
  • Usage of Pfizer systems for document management, purchasing, elearning development and production
  • Demonstrate effective project and vendor management capabilities
• Manage deliverables according to endorsed plans and timelines
• Synthesize critical business and market drivers, medical practice patterns and regulatory situations in all major markets around the globe
• Demonstrate knowledge of Global Innovative, Oncology, and Vaccines therapeutic areas and key products; critically assess product differentiators
• Lead engagements with  external KOLs, external vendors and experts to develop global learning assets
• Development of novel training methodologies to increase impact and efficiency
• Capable of driving the overall Training Center of Excellence culture across business units
• Develop processes, as needed, and monitor activities related to Reg 08 compliance of Training programs; ensure programs and projects are evaluated for effectiveness and customer satisfaction and that feedback is utilized as part of the continuous improvement process.

Qualifications Functional, Business & Technical Competencies:

• Project management expertise including initiating, planning, executing, monitoring and controlling, and closing projects
• Expertise in principles and application of instructional design across multiple delivery methodologies for a customer facing audience
• Expertise in managing the end-to-end process of designing and developing curriculum
• Advanced understanding of business processes and commercial experience in biopharmaceutical products
• Consultative Partnering and Commercial Client management – strong communication and influencing skills at a senior management level
• Ability to learn and master new therapeutic areas and market environments and Knowledge of:
  • Institutional account management and selling in community and institutional settings
  • Varied specialty therapeutic areas including solid organ and hematologic malignancies,  large molecule and small molecule drug products, administration of injectable drug products, and distribution and payment of specialty drug products and devices
• Vendor Management experience
• Thorough understanding of Pfizer Compliance Guidelines and Review Committee/Local Medical Approval processes
• Project management expertise including initiating, planning, executing, monitoring and controlling, and closing projects and  ability to use project management tools, presentation tools, elearning development and publishing tools
• Budget management - financial acumen
• Excellent organizational abilities and the capacity to manage multiple complex projects simultaneously
• Outstanding presentation, writing, and communication skills
• Required computer experiences: LMS (eg Sumtotal) administration and processing,; proficiency in Microsoft Office, Adobe Acrobat, course development products (eg CLARO, Articulate, Lectora, Captivate) and survey tools
• Experience working globally with organizations/teams/individuals
• English written and spoken efficiency

Skills and Experience:

• 7+ years experience in developing instructional materials for customer facing colleagues
• Bachelor's degree, Masters degree preferred
• Certification(s) in Instructional Design or Project Management preferred
• Experience in a customer facing commercial function
• Experience with elearning authoring tools and  learning technology
• Experience in evaluating training programs and materials to ensure end-user needs are met
• Training Design and Delivery experience in the pharmaceutical industry
• Ability to work on multiple projects simultaneously; has the ability to plan, meet deadlines, and manage competing priorities
• Global/Regional understanding of the business
• Cross-functional working  experience and collaboration

Job Title: Learning and Communications Manager Job ID: 1045890 Location:  Nigeria Full-Time: Regular Role Descriptions

• The Marketing Excellence Team (MET) is part of the Global Commercial Operations (GCO) Training team.
• This team partners with the global Pfizer Marketing Leadership Council and Pan-BU global Marketing leaders to deliver learning and development programs that build marketing skills at the local/regional and global level.
• This manager will lead global learning projects of varying complexity and scope, proactively lead and resolve maintenance and enhancements to online learning platforms/tools, lead data reporting used to make key team decisions, drive a monthly communications strategy, manage team operations and budget. This manager reports to the Director, Marketing Excellence Team.

Responsibilities Learning & Development:

• Lead global and U.S. learning projects of varying complexity and scope - including, but not limited to:
• (1) Commercial Community Onboarding Programs and (2) learning and recognition programs.
• Responsible for business case, process, project execution, vendor management, budget planning and communication.

Intranet development and maintenance:

• Lead online Infrastructure enhancement projects  for the Commercial Community Intranet site,  MET Dashboard and Marketing 180 Competency assessment platform
• Gather and apply technical and user feedback to enhance on-demand learning strategy, make enhancements, & resolve user issues and conflicts
• Lead off-shore teams, matrix functions in completing updates and enhancements.  Is accountable for the team’s milestones/deliverables
• Responsible for business case, financial planning, work plan creation, managing and monitoring project completion, mitigating risks, design/develop communications to users

Data Analysis & Metrics Reporting:

• Develop and lead process to analyze data and prepare reports to inform learning participation metrics by region/month
• Investigate and propose additional metrics to conduct learning needs analysis, leadership reports

Communications:

• Lead Community communications strategy; including message plan, content development and distribution and management of  inquiries (answering questions, comments, concerns and follow-ups)
• Proactively collaborate with authors and SMEs to ensure messages are relevant to diverse marketing audience
• Aid in the creation of presentations  and status updates to our Marketing Leadership Council, GCO/SPCO leadership, and Operating Plan.

Operations:

• Lead MET budget and forecasting process.  Accountable for the team’s accuracy in spend.
• Manage operations and contingency plans for live and virtual learning events.
• Manage the process for all e-learning added to Community portal and track usage via the Pfizer Learning Management System (LMS

Requirements

• The successful candidate will have proficiency speaking and writing English.
• Bachelor’s degree required
• 3-5 years’ experience leading projects in communications, event planning, operations, human resources, training, or business technology preferred.
• Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Ability to work effectively as part of a cross-functional and virtual team
• Thrive in the excitement of a being part of a fast-paced environment and goal-oriented team that serves colleagues around the globe.
• Independent, self-starter who likes keeping the operations of the community running at full speed and keeping the team informed.
• Must be adaptable to adjust to changing demands, timelines, and deliverables.
• Excellent project management, relationship building and consultative skills. Proven ability to work effectively with and influence all levels of the organization with a wide range of diverse constituencies
• Expertise in SharePoint Administration  (2010/2013), Web site development, Tableau/Dashboard reporting
• Proficiency in analyzing and reporting data with proven ability to demonstrate data interpretation capabilities
• Excellent planning, organizational, writing, presentation, and facilitation skills.
• Experience in managing budgets.
• Acts with speed and urgency in executing the remit determined by the MET
• Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Must be adaptable to adjust to changing demands, timelines, and deliverables.
• Ability to work effectively as part of a cross-functional and virtual team
• Thrive in the excitement of a being part of a fast-paced environment and goal-oriented team that serves colleagues around the globe.
• Independent, self-starter who likes keeping the operations of the community running at full speed and keeping the team informed.

Non-Standard Work Schedule, Travel or Environment Requirements

• Ability to connect with global colleagues occasionally on local time - early morning and late night teleconferences as required by projects.
• Some travel may be required.

How to Apply Interested and qualified candidates should: Click here to apply Note: When the page opens, select your preferred location from the drop down menu and click on Search e.g Select "Africa - Nigeria, then click Search" Application Deadline  7th February, 2017.

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