Parcel Line Logistics recruitment for a Customer Service Representative & Office Assistant

Parcel Line is revolutionizing local deliveries and liberating consumers and businesses from traditional dispatch and time constrained services. Parcel Line provides local delivery services in Lagos, Nigeria with guaranteed 24hr delivery. We are recruiting to fill the position below:   Job Title: Customer Service Representative & Office Assistant Location: Lagos Job Description

• Courier company in Lekki looking for a hardworking professional customer service rep:
• You will be required to handle enquiries from customer's using the telephone line, whatsapp, email and social media
• You will be required to enter data into excel sheets on a regular basis so a strong or intermediate level of knowledge of excel will help
• You may be asked to submit reports on a weekly basis and help maintain the relationship of existing partners
• You will be required to actively check on the status of orders that have been dispatched by communicating with riders and clients frequently
• You will be responsible for following up with the status of all orders, new and old by keeping accurate record of delivery histories etc

• Degree in any discipline welcome however you must have a flair for meeting and talking to people
• Ideal candidate must know how to work as part of a team and manage people
• Candidate may be required to work overtime -adequate compensation available
• Application open to both male and female,
• Must be computer literate and have knowledge of Microsoft office
• The ideal candidate would live close to the office in lekki phase 1 to avoid long commutes
• Ideal candidate must be open to learning , quick and able to resolve issues with little or no assistance.