Operations Officer at Crossover Microfinance Bank Limited

Crossover Microfinance Bank Limited was first incorporated under the name Pacific Savings and Loans Ltd in 1992. With a new focus and team in 2010 the bank was later rebranded Crossover Savings and Loans Ltd aka Crossover Mortgage Bankers. With the ever growing financial need in the retail sector and with new investors, Crossover remodeled its operations from mortgage to microfinance in 2014 to empower micro and small scale businesses in the retail sector. It commenced full scale microfinance operations in March 2016.

We are recruiting to fill the position below:

Job Title: Operations Officer

Location: Ajegunle, Lagos
Employment Type: Full-time

Job Objective & Summary

• To ensure accurately and comprehensively prepared reports on daily transactions postings and to make reports available for management use as stipulated and required.

Responsibilities

• Ensure due diligence in accounts opening procedures
• Error-free and fraud-free posting of customers’ withdrawals and deposits
• Attend to customers’ inquiries across the counter.
• Cash and other transaction reconciliation
• Maintenance of customer mandate update.
• Maintains customers confidence and protects bank operations by keeping information confidential.
• Complies with bank’s operations and security procedures by participating in all dual control functions.
• Cross sells bank’s products by answering inquiries, informing customers of new services and product promotions.
• Statement of account rendition
• Contributes to team effort by accomplishing results as needed.
• Ensure effective call over of transactions
• Account opening and updating of customers’ account details on the database
• Perform related clerical duties as required.
• Maintains accurate computer and paper records required by the department of assignment
• Managing office petty cash and preparing cash count certificate
• Maintain appropriate interpersonal relationships with employees and customers.
• Maintenance and update of account openings and closure registers
• Perform other duties and responsibilities as may be required by the Head of Operations.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 1 - 3 years work experience.

How to Apply
Interested and qualified candidates should send their tailored CV to: recruitment@crossovermb.com using the Job Title as the subject of the email.

Note: Candidates residing in the area mentioned and its environs should only apply and only experienced candidates in a Microfinance Bank setting

Application Deadline  12th May, 2021.