Operations Business Analyst at APM Terminals

APM Terminals is the global terminal operating arm of the A.P. Moller-Maersk Group. APM Terminals operates a Global Terminal Network of 76 operating port and terminal facilities and 117 Inland Services operations in 59 countries around the globe.

We are recruiting to fill the position below:

Job Title: Operations Business Analyst

Job ID.: R121594
Location: Lagos
Employment type: Full-time

Job Description

• As the Operations Business Analyst, you will play a critical role in optimizing our operations at the Apapa terminal.
• This position involves translating data into meaningful insights, supporting key operational decisions, and improving processes.
• You will work closely with internal teams to ensure smooth operations while continuously enhancing our data platforms to meet business demands.

Responsibilities

• With an emphasis on operations on vessel, yard and rail, barge and gate, performance productivity to be maintained, monitored, and evaluated.
• Operations individual KPIs and objective to define, maintain and to monitored with timely update and evaluation to improve skillset of White and Blue collar.
• Develop new BI products and dashboards in close cooperation with the business and operation need.
• Team up with information analysts, to ensure efficient and effective BI solutions.
• Enable self-service BI for the business and train BI representatives.
• Contribute with your expertise to the development of a globally/regionally integrated data platform in the near future.
• Create and maintain historical data including achieve data record.
• Flexibility and capabilities to conduct skill development trainings and classes.
• Lead and participate country, region, global and customer driven projects assigned by Manager.
• Lead and chair operation meetings and gatherings as required.
• Communication and coordination with shipping lines if required.
• Ensures adherence to procedures during exceptions.
• Responsible to maintain operations staff performance data including, attendance, attitude record, safety and other relevant details to evaluate employee’s performance periodically.
• Accountable to create required ppt, posters, newsletters and writeup to communicate performance.
• Obligatory to maintain customer performance and forecast to seek business development opportunities, and to ensure Quality service provide based on Deliverables withing Cost.
• Develop and maintain our data platform to keep up with the ever-increasing demand for data.
• Design and integrate new sources, extract, transform and load data into our data model and data platform structure.
• Automate and optimize processes within our data platform.
• Enhance operational knowledge and skillset required to perform assigned task and to attain out of assigned task to improve terminal business.

Who We Are Looking For

• At least a Bachelor’s or Master's Degree, or related discipline.
• Previous experience as an Analyst or BI developer.
• Thorough knowledge in advanced excel data platform concepts.
• Requires good verbal and written communications skills in English and the local language.
• Has familiarity with the strict implementation of procedure, process and best practices in terminal operations.
• Requires good interpersonal skills to interact across section of the company’s departments, at all levels, and with customers.
• Thorough knowledge in the field of BI and data platform concepts.
• Exhaustive knowledge and skill in MS Word and PowerPoint.
• Comprehensive writing skill.
• Overview and knowledge in terminal industry.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline 8th October, 2024.