Ongoing Recruitment at Hilton Worldwide (Abuja and Lagos)

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. We are recruiting to fill the position below:   Job Title: Head Chef Job Number: HOT04KGB Location: Ikeja, Lagos Brand: Curio - A Collection by Hilton Job Description

• A Head Chef is responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member experience while seeking customer feedback, training staff, controlling costs, and covering all business needs

What will it be like to work for a Hilton Worldwide Brand?

• Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.
• Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.
• At Hilton, our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

What will I be doing? As a Head Chef, you are responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member experience. A Head Chef will also be required to ensure that all operational, quality, and administrative functions are carried out properly. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all aspects of the kitchen including operational, quality and administrative functions
• Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner
• Ensuring adequate resources are available according to business needs
• Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
• Control costs without compromising standards, improving gross profit margins and other departmental and financial targets
• Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events
• Maintain good communication and work relationships in all hotel areas
• Ensure that staffing levels are maintained to cover business demands
• Ensure monthly communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the kitchen team
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner
• Manage financial performance of the department so all planning is in line with hotel objectives
• Ensure food control systems are adhered to so margins are on target
• Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends
• Be environmentally aware

What are we looking for? A Head Chef serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Catering experience in managerial capacity
• Experience managing a kitchen and developing staff
• Experience managing food costs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering a high level of customer service
• Ability to work under pressure
• Intermediate food hygiene qualification
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous kitchen experience in similar role
• Passion for food
• Knowledge of current food trends
• Advance food hygiene qualification
• High level of IT proficiency

Interested and qualified candidates should: Click here to apply for this Position     Job Title: Housekeeping Manager Job ID: HOT04KGH Location: Ikeja, Lagos Brand: Curio - A Collection by Hilton Job Description

• A Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives

What will it be like to work for a Hilton Worldwide Brand?

• Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.
• Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.
• At Hilton, our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

Responsibilities

• As a Housekeeping Manager, you are responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience.
• A Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee housekeeping operations
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Housekeeping team
• Competent in property management systems
• Assist other departments wherever necessary

Requirements A Housekeeping Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• High level of commercial awareness and cost control capabilities
• Previous experience of managing a department and Profit and Loss account
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• IT proficiency
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Familiar with Property Management Systems

Interested and qualified candidates should: Click here to apply for this Position     Job Title: Sales Manager Job Number: HOT04KJ8 Location: Ikeja, Lagos Schedule: Full-time Brand: Curio - A Collection by Hilton Job: Sales Job Description What Will I be Doing? As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train and develop the Sales team

Requirements What are we looking for? A Sales Manager serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field

Interested and qualified candidates should: Click here to apply for this Position      Job Title: Sales Executive Job Number: HOT04KJA Location: Ikeja, Lagos Schedule: Full-time Brand: Curio - A Collection by Hilton Job: Sales Job Description What will I be doing? As Sales Executive, you analyses local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify new business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner

Requirements What are we looking for? A Sales Executive serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives

Interested and qualified candidates should: Click here to apply for this Position     Job Title: Training Coordinator Job ID: HOT04KGT Location: Ikeja, Lagos Brand: Curio - A Collection by Hilton Job Description

• A Training Coordinator will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.

What will it be like to work for a Hilton Worldwide Brand?

• Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.
• Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.
• At Hilton, our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

Responsibilities

• As a Training Coordinator, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework.

Specifically, a Training Coordinator will perform the following tasks to the highest standards:

• Support departments in developing cutting edge functional excellence and in developing leadership capabilities
• Act as a change catalyst in the cultural and organizational transformation of the Hotel
• Provide key input of Training aspects for all activities and plans of the Hotel
• Support individual and team development, career development, and training and experience-based learning
• Induct, coach, and mentor new Team Members
• Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
• Partner with department to deliver training programs and other organizational and leadership development interventions
• Monitor and conduct learning and development reviews with each department
• Prepare annual training plans and training calendars for the hotel

Requirements A Training Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Thorough knowledge of modern learning and development tools and technique
• Excellent communication and presentation skills
• Excellent people management skills
• Demonstrated ability to develop interpersonal relationships
• Positive attitude
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
• Exceptional presentation and grooming
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources

Interested and qualified candidates should: Click here to apply for this Postion     Job Title: Assistant Human Resources Manager Job Number: HOT04KGP Location: Ikeja, Lagos Schedule: Full-time Brand: Curio - A Collection by Hilton Job: Human Resources Job Description What will I be doing?

• An Assistant Human Resources Manager is responsible for providing first-class employee relations services to the Human Resources Manager and management team to deliver an excellent staff experience while assisting with Human Resources strategy.
• As an Assistant Human Resources Manager, you will be responsible for providing first-class employee relations services to the Human Resources Manager and management team to deliver an excellent staff experience.
• An Assistant Human Resources Manager will also be required to support employee relations and ensure compliance with staff training requirements.
• Specifically, you will be responsible for performing the following tasks to the highest standards:
  • Provide and deliver first-class ER services to Human Resources Manager and management team
  • Assist Human Resources Manager with Human Resources strategy including succession planning processes in individual hotels
  • Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
  • Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
  • Help achieve departmental goals
  • Support the hotel with departmental training requirements
  • Control costs when possible and assist in meeting hotel/departmental financial targets
  • Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
  • Ensure completion of training for hotel security, fire regulations and other health and safety legislation
  • Work with local organisations and schools to promote the hospitality industry
  • Assist and resolve team member and management queries

Requirements What are we looking for? An Assistant Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in Human Resources
• CIPD qualified
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality
• IT proficiency

Interested and qualified candidates should: Click here to apply for this Position     Job Title: Administrative Coordinator Job ID: HOT04KJG Location: Ikeja, Lagos Brand: Curio - A Collection by Hilton Job Description

• The Administrative Coordinator provides the Team with administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, internal customer service and other general office duties.

What will it be like to work for a Hilton Worldwide Brand?

• Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.
• Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.
• At Hilton, our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

Responsibilities

• An Administrative Coordinator provides the Team with administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, internal customer service and other general office duties.

Specifically you will be responsible for performing the following tasks to the highest standards:

• Opens incoming mail, dates stamps and distributes accordingly
• Sends outgoing mail, both interoffice and outside of the hotel
• Routes mail, faxes and other printed matter
• Prepares and types correspondence and fairly complex numerical/financial reports, as directed
• Prepares correspondence on behalf of management
• Duplicates, copies and distributes and mails material for the department/office
• Orders and maintains office supplies and equipment
• Maintains files and equipment in an orderly and professional manner
• Uses the property's email system and maintains their email box, as is policy
• Additionally this position may or may not have access and/or control over the email box of assigned supervisor(s)
• Appropriate business use of telephone and voice email system
• Greets internal and external customers in a friendly and professional manner
• Announces visitors and/or handles requests, as appropriate

Requirements

• An Administrative Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent verbal and written communication skills
• Excellent administration and IT skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous administrative experience in a fast paced environment

Interested and qualified candidates should: Click here to apply for this Position     Job Title: Head of Security Job Number: HOT04KJ5 Location: Ikeja, Lagos Schedule: Full-time Brand: Curio - A Collection by Hilton Job: Security and Loss Prevention Job Description

• The Head of Security directs security personel to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures.

What will I be doing?

• As the Head of Security, you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organising patrolling of the property to deliver a safe Guest and Member experience.
• The Head of Security will also be required to liaise with their direct report on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures.
• Specifically, you will be responsible for performing the following tasks to the highest standards:
  • Maintain good communication and work relationships in all areas of the hotel
  • Coordinate with government and law enforcement agencies as necessary
  • Coordinate additional personnel for Conference and Banqueting functions
  • Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
  • Assist the hotel in complying with Local Fire Safety Legislation
  • Assist the hotel with Local Safety Legislation being specifically responsible for compliance of the security department
  • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
  • Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
  • Liaise with the Hilton Safety/Security director on the implementation of Company Policies, guides, and matters of mutual interest
  • Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
  • Prepare incident reports
  • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
  • Plan, deliver and facilitate regular staff awareness training
  • Be fully conversant of company terrorist procedures and convey to staff
  • Be fully conversant with hotel Fire and Emergency procedures
  • Responsible for management of key control within all departments

What are we looking for? The Head of Security serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Organised and systematic approach to problem solving
• Security industry experience in managerial capacity
• Ability to listen and respond to demanding guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• Good grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in same or similar role
• First Aid
• Fire fighting qualification
• IT proficiency
• Fire combat training.

Interested and qualified candidates should: Click here to apply for this Postion     Job Title: Head of Finance Job Number: HOT04KGK Location: Ikeja, Lagos Brand: Curio - A Collection by Hilton Job Description

• The Head of Finance will lead various section of the Finance Department and is responsible for the day to day accounting duties.

What will it be like to work for a Hilton Worldwide Brand?

• Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.
• Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.
• At Hilton, our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

What will I be doing? As the Head of Finance, you will lead the various sections of the Finance Department and are responsible for the day to day accounting duties. You will also provide periodic management reports on the financial performance of the Hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Provide full and accurate forecasting and budgeting proposals within the hotel
• Ensure that the Finance team provides month-end closing and all other required management reports
• Ensure all financial regulations are met, through the maintenance of adequate systems of internal control
• Ensure that balance sheets are a fair reflection of the assets and liabilities of the hotel
• Understand the requirements of the Internal Control Program (ICP) and SOX and ensure that the hotel is in compliance
• Work with external/ internal auditors and assist with year-end audit preparations and drafting of financial statements
• Ensure that all internal control procedures are strictly adhered to and communicates any perceived weakness to the Director, Finance/ Financial Controller
• Prepare capital reviews as required by the Management
• Assist the Director, Finance/ Financial Controller in internal daily audits of cash deposits, transfers and the reparation/ monitoring of the capital budget
• Assist to prepare budget and maintain controls on spending to ensure budgetary limits are met

What are we looking for? The Head of Finance serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the qualifications, skills, attitude, behaviours and values that follow:

• Relevant Degree in Finance, Accounting or related business disciplines
• At least 3 years experience in a similar position in hotel, leisure or retail sector
• Ability to effectively deal with the concerns of guests and team members in a friendly and positive manner, providing positive and proactive solutions
• Excellent analytical skills - Knowledge of financial operating systems and procedures
• Excellent verbal and written communication skills
• Strong influencing, leadership skills, inter-personal and communication skills
• Detail oriented and organized
• Experience with the IT systems such as PeopleSoft, SUN, Check EAM and Property Management System (advantageous)
• EOE/AA/Disabled/Veterans

Interested and qualified candidates should: Click here to apply for this Position     Job Title: Front Desk Manager Job Number: HOT04KGE Location: Ikeja, Lagos Brand: Curio - A Collection by Hilton Schedule: Full-time Shift: Day Job Job Level: Head of Department Job: Guest Services and Front Office Job Description

• A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.

What will it be like to work for a Hilton Worldwide Brand? Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®. At Hilton, our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team! What will I be doing? As Front Desk Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Oversee the entire Front Office operation to maintain high standards
• Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
• Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Set departmental objectives, work schedules, budgets, policies, and procedures
• Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
• Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
• Maintain good communication and working relationships with all hotel departments
• Monitor staffing levels to meet cover business demands
• Conduct monthly communication meetings and produce minutes
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Front Office team
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Assist with other departments, as necessary

What are we looking for? Front Desk Manager serving Hilton Worldwide brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A degree or diploma in Hotel Management or equivalent
• A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector
• High level of IT proficiency
• High level of commercial awareness and sales capabilities
• Experience of managing people and developing people
• Previous experience of managing a department and Profit and Loss account
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team
• Nigerian nationals will be given preference

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• A degree or diploma in Hotel Management or equivalent

Interested and qualified candidates should: Click here to apply for this Postion     Job Title: Facilities Plumber (Contract) Location: Abuja Job Description

• A Facilities Plumber is responsible for fitting appliances, installing and maintaining heating and air conditioning units, and repairing plumbing systems to deliver an excellent Guest and Member experience.

What Will I Be Doing? As Facilities Plumber, you are responsible for fitting appliances, installing and maintaining heating and air conditioning units, and repairing plumbing systems to deliver an excellent Guest and Member experience. A Facilities Plumber will also be required to make emergency repairs and liaise with contactors as needed. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Fit appliances such as toilets, sinks and baths
• Install and maintain heating systems
• Fit domestic appliances
• Install and maintain air-conditioning units
• Liaise with contractors and assist with fitting bathrooms
• Emergency repairs required within the hotel
• Daily checks around the hotel
• Diagnose, maintain, and repair plumbing systems within the hotel
• Ensure good relationships with internal and external customers
• Ensure hotel fixtures and fittings are maintained in a safe condition and take action when any unsafe situations arise
• Perform special projects and other responsibilities as assigned
• Ensure monthly safety inspections take place and employees are trained accordingly

Job Requirements What are we looking for? A Facilities Plumber serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Trade Test in plumbing and domestic plumbing
• Positive attitude
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Good communication skills
• Ability to work under pressure
• Ability to work on their own
• Previous experience in a similar role

Interested and qualified candidates should: Click here to apply for this Postion     Job Title: Audio Visual Technician (Contract) Location: Abuja Job Description

• An Audio Visual Technician is responsible for Setting up, repairing and maintaining all audio/visual equipment, services and procedures in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing? An Audio Visual Technician is responsible for Setting up, repairing and maintaining all audio/visual equipment, services and procedures in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Set up audio visual equipment in guest room as may be required by the guests expressly stated in the function sheets on a daily basis. Attend to guests' rooms to fix faulty TVs, sound systems and any other audio visual related equipment. Repair audio visual equipment in the work shop as may be assigned by the supervisor
• Meet with customers to review event orders and any changes, issues and or problems as appropriate to ensure delivery of quality product.
• Maintain relations with outside audiovisual contractors, audiovisual equipment and personnel as appropriate to meet customer's needs.
• Assist other sections in the department.

Job Requirements What are we looking for? An Audio Visual Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A Diploma certificate in relevant field required
• Current working knowledge of audio visual equipment and communication systems
• Strong work ethic
• A passion for delivering great customer service
• Ability to work without close supervision and within established timeframes

Interested and qualified candidates should: Click here to apply for this Postion     Job Title: AC/Refrigerator Mechanic (Contract) Job ID: HOT04K5J Location: Abuja Job Description

• An AC/Refrigerator Mechanic is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenance

What will I be doing?

• As an AC/Refrigerator Mechanic, you are responsible for performing the following tasks to the highest standards: - Reports to the A/C and Refrigeration Technician/Foreman regarding daily work progress and trouble report completion.
• Attains all refrigeration and A/C trouble reports on daily basis. Guest room trouble is given priority
• Works closely with A/C and Refrigeration Technician/Foreman and peers to carry out preventive maintenance and annual maintenance program
• Follows all safety rules and regulations in job, departmental procedures and instructions
• Carries out all other tasks assigned to him by his supervisor
• In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
• Able to read Building, Air-conditioning, Refrigeration and Electrical drawings
• Able to fault find and repair air-conditioning, refrigeration and building control systems. Good electrical knowledge
• Knowledge of BMS systems. - Experience of reciprocating Chillers and Air handling plant and cold rooms
• Familiar with planned Preventive Maintenance and Safety programmes
• Flexible and team player – able to work on own initiative
• Good understanding of water treatment techniques and able to handle chemicals
• Makes periodic inspection tours to check all refrigeration equipment functioning properly
• Carries out guest room maintenance according to schedule programme
• Works closely with electrician to carry out electrical work when required, including functions and parties
• Daily refrigeration log sheet to be filled and temperature to be recorded
• Works closely with peers to assist in their job when requested by supervisor
• Keeps all necessary tools in good working condition, keep their working place neat and clean
• Attains all departmental meetings and training classes

Job Requirements What are we looking for? A AC/Refrigerator Mechanic serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 3 years air-conditioning or refrigeration installation or maintenance experience in Industrial/Commercial Projects
• Good all round practical trade skills inclusive fabrication, installation and maintenance
• Preferable apprentice time service candidate

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Hotels-Hospitals experience.

Interested and qualified candidates should: Click here to apply for this Position     Job Title: Electrician (Contract) Job ID: HOT046P8 Location: Abuja Job Description

• An Electrician will repair, maintain, install and monitor electrical equipment through the hotel and respond to all electrical related emergency calls.

What will I be doing? As an Electrician, you will be expected to will repair, maintain, install and monitor electrical equipment through the hotel and respond to Guest, Manager, Team Member, and emergency requests promptly. Specifically, an Electrician will perform the following tasks to the highest standards:

• Perform maintenance work on a wide range of electrical equipment
• Assemble and install electrical wiring, fixtures, and equipment
• Install audio/visual equipment in Guest rooms or function rooms along with microphone and lighting systems in function rooms, as requested
• Respond promptly and efficiently to emergency calls
• Conduct inspection tours to ensure that electrical equipment and lighting is working properly
• Complete the preventative maintenance schedule and incident reports
• Maintain all tools, equipment, and working areas to proper condition
• Keep technical training knowledge and skills current
• Tag electrical items and maintain a register, if required

Job Requirements What are we looking for? An Electrician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous electrical experience, preferably in a hotel or a similar varied work environment such as ships, hospitals, or retail businesses
• An electrical trade qualification, required
• Current knowledge of general maintenance, engineering work, and Guest room repairs
• Strong interpersonal and communication skills
• Ability to work without close supervision and within established timeframes
• Strong work ethic
• A passion for managing a variety of projects and tasks throughout the day.

Interested and qualified candidates should: Click here to apply for this Postion     Job Title: Engineering Supervisor Location: Ikeja, Lagos Job Description

• An Engineering Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.

What Will I Be Doing

• As an Engineering Supervisor, you are responsible for all maintenance issues within the hotel, daily maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience.
• An Engineering Supervisor will also be required to coordinate renovation projects and develop emergency programs.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Responsible for maintenance issues within the hotel
• Perform daily checks around the hotel
• Conduct lift emergency release procedures as required
• Diagnose, maintain, and repair mechanical equipment within the hotel
• Ensure good relationships are built with internal and external customers
• Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
• Develop, implement, and direct all emergency programs
• Develop, implement and manage energy conservation programs for the property to minimize expenses
• Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
• Perform special projects and other responsibilities as assigned
• Responsible for the health and safety of the hotel
• Ensure monthly safety inspections take place and employees are trained accordingly

Job Requirements What are we looking for?

• An Engineering Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Advanced knowledge of building management/engineering
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own
• Previous experience in a management role

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• First Aid
• Vocational training in engineering or similar field

Interested and qualified candidates should: Click here to apply for this Position     Job Title: Outlet Manager Location: Ikeja, Lagos Brand: Curio - A Collection by Hilton Job Description

• A Outlet Manager is responsible for managing Food and Beverage outlet operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be Doing

• As an Outlet Manager, you are responsible for managing F&B operations to deliver an excellent Guest and Member experience.
• An Outlet Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Outlet operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the F&B team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

Job Requirements What are we looking for?

• An Outlet Manager serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Degree in relevant area
  • Passion for delivering exceptional levels of guest service

Interested and qualified candidates should: Click here to apply for this Position     Job Title: Guest Relations Supervisor Location: Ikeja, Lagos Job Description

• A Guest Relations Supervisor manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.

What will I be Doing

• As Guest Relations Supervisor, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience.
• A Guest Relations Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
  • Meet, greet and direct Guests who enter the lobby area
  • Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
  • Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
  • Serve as a point of contact for long-stay Guests, ensuring they feel comfortable and can ask advice or information from Guest Relations
  • Manage, record and resolve promptly Guest or customer complaints
  • Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
  • Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
  • Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
  • Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
  • Maintain good communication and work relationships in all hotel areas
  • Maintain staffing levels to meet business demands
  • Attend all Reception meetings and Executive Lounge Meetings
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Assist with other departments, as necessary

Job Requirements What are we looking for?

• Guest Relations Supervisors serving Hilton Worldwide brands are always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous managerial experience in a customer service function
• An ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Flexibility to respond to a variety of different work situations
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous experience in a customer service function or a similar role
  • A passion for delivering an exceptional level of Guest service
  • High level of IT proficiency

Interested and qualified candidates should: Click here to apply for this Position     Job Title: Laundry Supervisor Job ID: HOT04LWX Location: Ikeja, Lagos Job Description

• A Laundry Supervisor is responsible for overseeing laundry department operations to deliver an excellent Guest and Member experience while managing stock ordering and supplier relationships.

What will I be doing?

• As a Laundry Supervisor, you are responsible for overseeing laundry department operations to deliver an excellent Guest and Member experience.
• As Laundry Supervisor you report to the Housekeeping Manager and will also be required to facilitate weekly stock ordering and liaise with suppliers to ensure best quality products at acceptable costs.
• Specifically, you will be responsible for performing the following tasks to the highest standards:
• Supervising Laundry Department operations
• Manage, train and develop the Laundry team
• Ensure that linen and housekeeping supplies are ordered and controlled in line with Business and Events
• Control monthly stock levels and complete monthly stock takes, control stock losses to a minimum
• Manage weekly stock ordering to ensure par levels are maintained
• Raise all purchase orders in line with business forecast and needs and reconciles invoices
• Manage customer service issues quickly and effectively
• Liaise with suppliers to ensure best quality products at an acceptable cost
• Ensure team members adhere to all Health and Safety Regulations
• Carry out any other reasonable task set by the Housekeeping Manager

Job Requirements What are we looking for? A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• IT proficient
• Excellent organisational and planning skills
• Accountable and resilient
• Good communication skills
• Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous hotel or leisure sector experience.
• Previous experience at Supervisory level.

Interested and qualified candidates should: Click here to apply for this Position     Job Title: Night Manager Location: Ikeja, Lagos Brand: Curio - A Collection by Hilton Job Description

• A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.

What will I be Doing

• As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.

A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Oversee the entire Front Office operation to maintain high standards
• Serve as a point of contact for regular and VIP Guests
• Complete Night Audit duties
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel
• Manage, record and promptly resolve issues or emergencies that arise
• Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
• Act in accordance with all security and emergency procedures and manage the instigation of these, as required
• Compile adequate handover to Early staff / Duty Manager
• Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Conduct annual and mid-year Appraisals with Team Members
• Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas
• Assist other departments, as necessary

Job Requirements What are we looking for?

• Night Managers serving Hilton Worldwide brands are always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous supervisory experience in Front Office within the hotel/leisure/retail
• High level of IT proficiency
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous experience in the hotel industry
  • Previous experience with Front Office Management Systems
  • Previous experience with cash handling

Interested and qualified candidates should: Click here to apply for this Position  

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