Ongoing Recruitment in a Fast Growing Logistics Company
Pivotage Consulting - Our client, a fast-growing/reputable Logistics company, is currently seeking to grow its team by hiring experienced candidates for the position below:
Job Title: Client Service Officer
ID: LGC/1217/CSO
Location: Lagos
Responsibilities
Your responsibilities will include the following:
- Communicate effectively and build a professional relationship with carriers, shippers and internal/external customers to strive to exceed their total service expectations.
- Respond to carriers/customers to ensure critical success factors are achieved.
- Understand and complete all necessary customer specific tasks.
- Resolve customer issues.
- Manage shipments from origin to destination to ensure customer satisfaction.
- Build customer relationships and providing excellent customer service.
- Send new shipment bookings to customers.
- Manage daily emails/phone calls from customers.
- Use daily customer service report to make sure all release requirements have been met before containers arrive at final destination.
Requirements
A suitable candidate must:
- Be very detail oriented
- Be numbers oriented
- Be computer savvy and great with data entry.
- Have strong communication, both oral and written.
- Experience in a Logistics Company will be an added advantage
Job Title: Human Resource Officer
Job ID: PIV/1217/HR
Location: Lagos
Job Description
- We are currently looking to hire a HR Officer to oversee all aspects of our human resource practices and processes.
- Your responsibilities will include the following;
- Develop and implement HR strategies and initiatives aligned with overall business strategy.
- Bridge management and employee relations by addressing demands, grievances and other issues.
- Manage the recruitment and selection process.
- Develop and monitor overall HR strategies, systems and procedures across the organization.
- Develop and Implement a performance management system that best suits the organization.
- Nurture a positive working environment.
- Develop a reward and compensation plan.
- Assess training needs to apply and monitor training programs.
Requirements
A suitable candidate must:
- Have at least 2 years cognate experience as a HR generalist
- Have in-depth knowledge of labour Law and HR practices
- Have excellent interpersonal, communication, presentation skills
- Be confident and very well presentable
- Be a good team player.
How to Apply
Interested and qualified candidates should send their CV's (MS Word format) to:
[email protected] Stating the job ID as subject
Application Deadline 14th January, 2018.