Ongoing Recruitment at Telvida Systems International Limited, 15th July, 2019

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Telvida delivers unique cost savings IT solutions that improve collaboration with user-friendly messaging, video, audio, and web communications. We are recruiting to fill the position below:       Job Title: Customer Service Representative Location: Lagos Responsibilities

• Install Electronic POS for outlet.
• Train outlet on devise usage.
• Communicating with clients and customers about their experiences with a product or service
• Providing advice on purchasing products or services
• Answering client or customer questions about properly using or accessing a product or service
• Taking or processing orders for a product or service
• Listening to customer or client complaints or concerns and working to resolve their issues

Requirements

• BSc in any relevant discipline
• This role is strictly for male applicants.
• Minimum of 3 years experience in CSR.
• Applicant must be able to drive, possess valid drivers license and be conversant with Lagos route.

      Job Title: Human Resource Assistant Location: Lagos Job Brief

• We are looking for a skilled HR Assistant who will recruit, support and develop talent through developing policies and managing procedures. We expect you to have knowledge of various HR functions.

Responsibilities

• Support the development and implementation of HR initiatives and systems
• Provide counseling on policies and procedures
• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Create and implement effective onboarding plans
• Develop training and development programs
• Assist in performance management processes
• Support the management of disciplinary and grievance issues
• Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
• Review employment and working conditions to ensure legal compliance.

Requirements

• BSc in Human Resource (HR) or related discipline.
• 2 years relevant experience.
• Professional HR certification an added advantage.

      Job Title: Finance Officer Location: Lagos Responsibilities

• Preparation of invoice for Clients.
• Imprest Management – Petty cash disbursement and record keeping.
• Follow up with clients for due payments both for completed projects and new projects (upfront Payments)
• Weekly update of reports such as: Receivables, Year to Date to share with Head of Account
• Retrieval of VAT and WHT credit note/receipt from clients, documenting and providing them upon request to auditor when needed.
• Preparation of purchase orders to suppliers
• Liaise with suppliers concerning payment terms / status and providing update on Telvida payment in the event of issues, managing the supplier; Coordinate the payment of suppliers while liaising with the Director and sharing proof of payment to suppliers
• Liaise with all clients regarding all financial matters- forex and naira payments
• Review price analysis upon receipt of new POS before sharing invoice to confirm order is profitable
• Review Supplier Bills to confirm validity/ negotiate and payment of Bills - Internet, Shipping Bills, Etc., keeping proper records of the bills and status
• Opening new account with banks /providing necessary documentation/ references, board resolution and all other required documents.
• Responsible for maintain/managing the banking relationship with all account officers . This also involves pushing for better rates and prices on bank charges, request for bank facilities, etc.
• Provide Banking requirements such as Bank reference letters and other similar documentation for new vendor registrations etc
• Prepare/ Update and Manage Payable List
• For official purchase, review pricing and quotation sourced by staff members to ensure price is competitive and quality Okay. Provide guidance on selection of quality items during purchases and in some cases interface /meet with vendors
• Negotiate with Vendors to strike good deals for purchases such as itancia, mitsumi, suppliers on Alibaba
• Treat all Naira Payments- Disbursement of funds for purchases, Forex Naira Payment, instructions from Director, ETC
• Treat all Forex payments. Send instructions to the bank for fx payment and follow through providing all necessary supporting document as requested
• Work with the Auditor to treat all financial matters relating to regulatory bodies such as FIRS, LIRS for audit, visiting Tax Office for defense purposes, etc
• Any other task as assigned by the Senior Finance officer

Requirements

• B.Sc in Account/Finance or related field
• 2years minimum relevant experience
• Professional Certification is an added advantage

      Job Title: Project Management Officer Location: Lagos Responsibilities

• Obtains award letters from customer/sales team and prepares Project Initiation Documents (PID) based on the agreement
• Develops project plans and upload on shared project drive
• Prepares for and attends customer meetings/conference calls at initiation of the project and at other times as agreed in the PID
• Communicates with project stakeholders by sending updates/reports to them on the progress of the work
• Ensures that the team working on the project work together as there are no delays from one party hindering the work of another
• Prepares and sends weekly status report to COO, Technical/Senior Project Manager and customers on on-going projects
• Responsible for project issues management, escalation management and change management
• Follows up on internal and external dependencies required for project delivery to ensure timely delivery on projects
• Participates in the review of project performance
• Manages Project Close- out by preparing Project Acceptance Certificate(PAC) to customers to sign off accepting the project had been completed
• Updates tasks on shared project drive based on completed projects
• Reviews service quality assessment on customer feedback forms to identify improvement opportunities. Promptly shares with the relevant team/unit as appropriate
• Obtains endorsement documentation of project completion.

Requirements

• BSc in Project Management or any relevant discipline.
• PMP certification is an added advantage.
• Minimum of 2 years relevant experience.

      Job Title: Operations Manager Location: Lagos Job Description

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management tea.

Requirements

• Bachelor's degree in Operations Management or related field.
• Master's degree is an added advantage
• Minimum of 10 years relevant experience.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management.

      Job Title: Senior System Engineer Location: Lagos Job Description

• Research and documentation of new solution/concepts
• Client Requirement Gathering
• Design of Graphical Model of Proposed solution for client.
• Development of Solution Documents for clients based on current proposal to client
• Responsible for all product and services demo’s, POC’s and complex site survey engagement and documentations
• Development of Post-Deployment Documentation
• Solution restructuring, design and documentation
• Responsible for developing time frames/schedule for the software team for the execution/deployment of software programs / Monitoring of progress to ensure timeframes are adhered to
• Act as the liaising agent between the client and software team , providing update and sharing delivery timeline with client for solution requiring programming
• Provide technical analysis/insight and documentation in line with prospect/customer requirements for the sales team
• Provide technical solution architecture were necessary to aid sales presentation
• Coordinate the activities of the technical team
• Liaise with project teams to effectively assign roles and task per project
• Carry out backend support/installation for all video and telephony services( Internal and External)
• Manage all technical support escalations from within the team

Job Requirements

• Bachelor's degree in Computer science, Computer Engineering, ICT, Electrical Engineering or related field.
• Masters degree is an advantage.
• Microsoft/ Cisco Certification is mandatory.
• Excellent problem solving and analytical experience with strong emphasis in data retrieval and product subject matter expertise, and written report preparation
• Client interface and consulting skills required
• Willingness and ability to travel
• Exceptional meeting facilitation skills and interpersonal skills
• Demonstrated success in managing a large account/project relationship.
• Excellent project management, organizational and general people skills
• Very strong written communication skills
• Strong public speaking and presentation skills
• Superior negotiation skills
• Ability to use experience, knowledge and presence to generate results and influence others when needed

      Job Title: Marketing Executive Location: Lagos Responsibilities As a marketing executive, you'll need to:

• Create awareness of and develop the brand you're marketing
• Communicate with target audiences and build and develop customer relationships
• Help with marketing plans, advertising, direct marketing and campaigns
• Support the marketing manager in delivering agreed activities
• Source advertising opportunities and place adverts in the press or on the radio
• Work closely with in-house or external creative agencies to design marketing materials such as brochures and adverts
• Write and proofread marketing copy for both online and print campaigns
• Produce creative content, including videos and blog posts
• Run social media channels (e.g. Twitter, Facebook and LinkedIn) to enhance audience engagement
• Organise and attend events such as conferences, seminars, receptions and exhibitions
• Source and secure sponsorship
• Liaise with designers and printers and organise photo shoots
• Arrange the effective distribution of marketing materials
• Maintain and update customer databases
• Conduct market research, for example using customer questionnaires and focus groups
• Develop relationships with key stakeholders both internal and external.

Requirements

• BSc in Marketing or related field.
• 3-5 years relevant experience.
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise.

      Job Title: Sales Manager Location: Lagos Job Brief

• We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
• Will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

Requirements

• BS/MS degree in Business Administration or a related field.
• At least 6 -10 years relevant experience
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Experience in IT industry an added advantage.

      How To Apply Interested and qualified candidates should send their CV to: [email protected] Subject of mail should be post applied for.   Application Deadline 30th July, 2019.

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