New Jobs in Lagos at Etisalat Nigeria
Etisalat's vision is a world where people's reach is not limited by
matter or distance; a world where people will effortlessly stay in touch
with family and friends; a world where businesses of all sizes can
reach new markets without the limitations of distance and travel.
We are recruiting to fill the position below:
Job Title: Specialist, Quality Assurance (Corporate Quality and Excellence)
Location: Lagos
Job Summary
- Ensure the implementation of the process review framework and
initiatives to drive conformance to business processes whilst ensuring
quality delivery throughout the business
Principal Functions
- Communicate process review reports and identified process gaps to stakeholders and monitor implementation of corrective actions
- Generate periodic KPI performance reports for strategic
processes to provide feedback on process effectiveness and efficiency,
gaps and corrective actions
- Generate periodic performance reports for identified functional
processes to provide feedback on process effectiveness and efficiency,
gaps and corrective actions
- Monitor the performance of inter-departmental and vendor SLAs to
determine their effectiveness in terms of time and quality of service,
analyze root cause of SLA breaches, and recommend improvements
- Continuously ascertain maturity level of EMTS processes in order
to monitor evolution of strategic processes, and share best practices
with the organization
- Facilitate process awareness trainings and design of workshop materials for internal and external customers
- Establish and manage quality teams for process optimization and operational excellence
- Conduct periodic and ad-hoc review of Etisalat business processes to determine fitness for purpose
- Generate process review reports with identified strengths, weaknesses and improvement recommendations
- Identify and mitigate process bottlenecks in order to realize process efficiency
- Identify and document realistic process controls for tracking and reporting processes within agreed timelines
- Support the maintenance of the Quality Management System to promote the organization's competitive edge
- Carry out other assignments as directed by the Manager, Quality Management.
Educational Requirements
- First degree in a relevant discipline from a recognised university.
Experience, Skills & Competencies
- Three (3) to Five (5) years work experience
- Process Design and Analysis
- Project Planning and Control
- Problem Solving
- Presentation/Facilitation
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Team work
- Customer focus
Click here to apply online
Job Title: Specialist, Nominal Ledger
Location: Lagos
Job Summary
- Ensure all assets and liabilities in the general ledger are
properly disclosed inaccordance with generally accepted accounting
principles, maintain appropriate and consistent financial reports to
guide management's decision
Principal Functions
- Ensure timely analysis of various OPEX accounts to ascertain the correctness of transactions in line with budget andtrends
- Review and approve journal vouchers and other financial transactions before imputing on ERP system
- Review relevant general ledger accounts (income statement and balance sheet) forcompleteness
- Review the age analysis of balance sheet accounts
- Ensure the amortisation of prepayment accounts , licence fee
accounts are correctlycarried out and that supporting documents are
appropriately vouched
- Review general ledger/sub ledge accounts
- Review monthly transaction and book approved relevant positions into the accounts.
- Review and approve all accruals booked into ERP based on input from the various department and vendors statements
- Ensure complete reversal of monthly accruals based on agreed process
- Establish an effective communication link with user departments to discuss OPEX figuresfor completeness and appropriateness
- Ensure all signed month end schedules are submitted to the financial reporting unitwithin the agreed timelines
- Ensure the monthly companywide OPEX and balance sheet report are of high quality and delivered within timeline
- Ensure completeness and availability of all supporting documents
needed by the auditteam to facilitate smooth audit exercise at all
times
- Carry out other duties as instructed by Manager, GL & Reconciliation
Educational Requirements
- First degree in a relevant discipline from a recognised university
- Membership of Professional association (CIMA, CFA, ACCA, ICAN,etc)
Experience, Skills & Competencies
- Three (3) to Five (5) years work experience
- Financial Accounting/ Reporting
- Receivables Management
- Communication
- Personal Effectiveness
- Problem Solving
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Team work
- Customer focus
Click here to apply online
Job Title: Head, Enterprise Solution
Location: Lagos
Job Summary
- The Head of Enterprise Solutions will be responsible for
managing and ensuring the delivery of business results through the
management of Fixed and mobile solutions and Service Delivery &
Operations.
Principal Functions
Tactical
Leads the following Business Units:
Corporate SolutionsTeam:
- Research and Development into in-demand solutions and services for enterprisebusinesses.
- Responsible for full commercialization (concept to launch) of all fixed and mobileenterprise services.
- Responsible for driving revenue and penetration growth of enterprise services.
- Lead all cross-functional programs for delivering all enterprise services, beyondregular voice and data product propositions.
Service Delivery Team:
Responsible for Enterprise Service Delivery and Operations Portfolio, covering the following:
- Pre-Sales & Customer On-boarding
- Post-Sales Operations - Billing,Payment, Issue Resolution, Service & Order Provisioning for all Enterprise Services
Operational
- Review and provide input in the development of propositions and
business cases for up-to-date innovations in enterprise services and
proffer recommendations to the Director, Enterprise Segment.
- Review the technical implementation plan for all enterprise
based services including identified potential barriers and recommended
solutions.
- Coordinate the implementation of all projects related to the
development of enterprise based services for EMTS and ensure timely
completion/compliance to quality standards.
- Review all existing and potential product offerings vis-a-vis
market research/trends, suggest improvements and proffer recommendations
to the Director, Enterprise Segment.
- Review functional requirements, content, look and feel of all
potential enterprise based offerings and proffer recommendations to the
Director, Enterprise Segment.
- Liaise with the Technical and/or IT department to oversee the
development of functional platforms for all enterprise based services on
the network.
- Implement the unit's work programs and plans in line with agreed upon procedures and guidelines.
- Plan and manage the human and material resources of the unit to optimize performance, morale and enhance productivity.
- Manage inter-functional relations to ensure synergy across the various units within the Products and Services division.
- Provide leadership and guidance to team members and manage
subordinates' performance towards the achievement of overall team
objectives.
- Monitor and control the budgetary needs of the Enterprise Solutions unit.
- Prepare/compile agreed periodic activity and performance reports for the attention of the Director, Enterprise Segment
- Perform any other duties as assigned by the Director, Enterprise Segment.
Educational Requirements
- First degree or equivalent in a relevant discipline.
- Postgraduate/ professional qualification in a related field will be an added advantage.
Experience, Skills & Competencies
- Nine (9) to twelve (12) years work experience, with at least three (3) years in a managerial role.
Click here to apply online