New Job Vacancies at 54gene

54gene was founded in 2019 by Dr. Abasi Ene-Obong to address the significant gap in the global genomics market; Nearly 90% of genetic material used in pharmaceutical research is Caucasian. Only 2% is African, despite the fact that Africans and people of African ancestry are more genetically diverse than all other world populations combined.

We are recruiting to fill the position below:     Job Title: Provider Account Manager Location: Lagos Department: Sales Status: Full-Time, Exempt Reports to: Dir., Sales and Customer Support Industry: Biotechnology

Job Description

• As an integral part of the Sales Team, the Account Manager for provider accounts strategically drives 54gene’s diagnostics business growth by developing and maintaining relationships with major clients in the health care industry including; Hospitals, Health Insurance providers, Doctors, Medical associations etc.
• With direction from the Director of Sales and Customer Support, s/he pursues both new accounts and seeks business expansion opportunities with current clients
• The Provider Account Manager provides detailed products and service information to (potential) clients, gives presentations, provides sales quotations, and responds to requests for proposals
• S/he manages the client relationship lifecycle, provides routine client check-ins and ensures that contracted products and services consistently meet client needs
• By maintaining a high level of client satisfaction, the Account Manager promotes ongoing contract renewal, and subsequent partnerships/collaborations with existing partners and clients.

Essential Functions Sales Delivery:

• Drive delivery of revenue targets for the diagnostics business in assigned accounts
• Meet or exceed the sales goal(s) for the assigned accounts and/or territory by consultatively selling Diagnostics services
• Work with the Director of sales and Customer support and the leadership to develop, evaluate and refine overall product and sales strategies.
• Continuously assess provider channel strategies to develop current partners further and recruit new ones as necessary
• On an ongoing basis, tracks sales performance, review sales forecasting and sales trend in assigned accounts, in conjunction with the Sales Director and other relevant stakeholders
• Educate providers on new diagnostics trends in line with the 54gene diagnostics strategy
• Generate weekly reports on provider accounts performance that are shared with the Director of sales and customer support for consolidation
• Ensure diligent and timely negotiation for renewing contract/compliance Implement sales strategies, tactics and initiatives to support the attainment of predetermined sales goals, including the prioritization of accounts, identification of decision-makers and utilization of sales tools.
• Stay abreast of trends in the Diagnostics industry to generate market insights leading to the development of products that consolidate 54gene’s position as a leader in molecular diagnostics
• Provide input on solutions, new services or areas of technology that will enhance the current sales strategy
• Communicate with both internal and external stakeholders, to implement strategies and corrective measures that guarantee client’s satisfaction
• Participate in external training and development opportunities appropriate business management methodologies and practices to foster a culture of client relationship and operational delivery / optimization excellence
• Represent 54gene at industry meetings and various regional and national trade shows and membership meetings
• Drive and maintain full compliance with Group policies and international laws relevant to channel management, in particular anti-corruption

Client Relationship Management:

• Communicate with prospective clients to understand their needs, and explain 54gene Diagnostics value; build new client relationships based in trust and respect
• Identify and pursue all outbound leads for Diagnostics in line with the organization’s strategy
• Document activity and report progress on an ongoing basis within the 54 gene sales database(s)/CRM system(s)
• Act as a client advocate with focus on improving the client experience
• Provide continued client engagement on 54gene products and services
• Facilitate and lead meetings between 54gene and customers to proactively co-develop operational, business, and/or project related solutions, and/or resolve conflict and manage business risk as needed
• Manage and meet client expectations by collaborating with and communicating customer priorities and project resource requirements to 54gene teams
• Ensure performance tracking and analytics to optimize service delivery are in place; ensure adequate progress is made toward meeting contractual goals/milestones
• Communicate gap areas to management to address major issues impacting delivery of current and future business; escalate to leadership if appropriate for issue resolution
• Document all activities and customer information in CRM system
• Meet with key clients on a regular basis and provide feedback to the Director of Sales of Customer Support, Marketing Operations and senior management on client satisfaction and needs.

Qualifications Knowledge, Skills & Abilities:

• Ability to prioritize and organize work responsibilities to meet deadlines
• Strong persuasion and negotiation skills, including demonstrated track record selling to C-level executives
• Strong problem-solving skills, attention to detail and ability to follow-through
• Strong presentation skills, proven ability to communicate with diverse audiences, internally and externally
• Superior interpersonal skills, with emphasis on relationship building and networking; excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Exceptional written and verbal communication skills
• Proficiency in Microsoft Office and CRM/client database software systems
• Knowledge of the Diagnostics industry in Nigeria, preferred
• Ability to thrive in a complex, cross-functional and science-driven environment
• Cross-cultural competency; ability to work with a diverse, global team
• English fluency.

Education & Certifications:

• Bachelor of Science in a Biological Science, Chemistry, Biotechnology, Nursing or Clinical Degree or related field; required; Advanced Biological Science Degree is preferred.

Experience:

• 2 - 3 years of experience in sales/business
• 2+ years of experience as an account manager/account executive preferably in the biotechnology/diagnostics products market
• 2+years commercial experience in the healthcare, life sciences, or pharmaceutical industry;
• Demonstrated success working in a fast-paced, swiftly changing entrepreneurial environment; experience in rapidly growing companies, preferred
• Experience working in a company based in multiple locations, preferred; global experience a plus.

Job Title: Corporate Account Manager Location: Lagos Department: Sales Status: Full-Time, Exempt Reports to: Dir., Sales & Customer Support Industry: Biotechnology

Job Description

• As an integral part of the Sales Team, the Account Manager for Corporate accounts strategically drives 54gene’s diagnostics sales and business growth by developing and maintaining relationships with major clients within and outside the healthcare ecosystem. These clients will spread across different industries including but are not limited to; Fast Moving Consumer goods, Banking, Oil &Gas, Education, Pharmaceutical companies, etc.
• With direction from the Director of Sales and Customer Support, s/he pursues both new accounts and seeks business expansion opportunities with current clients
• The Corporate Account Manager provides detailed products and service information to (potential) clients, gives presentations, provides sales quotations, and responds to requests for proposals.  S/he manages the client relationship lifecycle ensuring that the diagnostics sales targets are met
• By maintaining a high level of client satisfaction, the Account Manager promotes ongoing contract renewal, and subsequent partnerships/collaborations with existing partners and clients.

Essential Functions Sales Delivery:

• Drive delivery of revenue targets for the diagnostics business in assigned accounts
• Meet or exceed the sales goal(s) for the assigned accounts and/or territory by consultatively selling Diagnostics services
• Work with the Director of sales and Customer support and the leadership to develop, evaluate and refine overall product and sales strategies.
• Continuously assess channel strategies to develop current partners further and recruit new ones as necessary
• On an ongoing basis, tracks sales performance, review sales forecasting and sales trend in assigned accounts, in conjunction with the Sales Director and other relevant stakeholders
• Generate weekly reports on accounts performance that are shared with the Director of sales and customer support for consolidation
• Evaluate contracts and revenue performance against plan with the Director of Sales, reviewing sales success and shortfalls
• Ensure diligent and timely negotiation for renewing contract/compliance Implement sales strategies, tactics and initiatives to support the attainment of predetermined sales goals, including the prioritization of accounts, identification of decision-makers and utilization of sales tools.
• Stay abreast of trends in the Diagnostics industry to generate market insights leading to the development of products that consolidate 54gene’s position as a leader in molecular diagnostics
• Build multidisciplinary and cross-functional team relationships
• Provide input on solutions, new services or areas of technology that will enhance the current marketing strategy
• Communicate with both internal and external stakeholders, to implement strategies and corrective measures that guarantee client’s satisfaction
• Participate in external training and development opportunities appropriate business management methodologies and practices to foster a culture of client relationship and operational delivery / optimization excellence
• Represent 54gene at industry meetings and various regional and national trade shows and membership meetings
• Drive and maintain full compliance with Group policies and international laws relevant to channel management, in particular anti-corruption

Client Relationship Management:

• Liaise with senior level contacts to establish and maintain key organizational points of contact, communicate next steps for future interactions, including leadership level meetings to support, foster, and grow client relationships
• Communicate with prospective clients to understand their needs, and explain 54gene Diagnostics value; build new client relationships based in trust and respect
• Identify and pursue all outbound leads for Diagnostics in line with the organization’s strategy
• Negotiate with customers while providing proposals, quotations, and service agreements that are reviewed by the Director of sales and senior management
• Document activity and report progress on an ongoing basis within the 54 gene sales database(s)/CRM system(s)
• Act as a client advocate with focus on improving the client experience
• Provide continued client engagement on 54gene products and services
• Facilitate and lead meetings between 54gene and customers to proactively co-develop operational, business, and/or project related solutions, and/or resolve conflict and manage business risk as needed
• Manage and meet client expectations by collaborating with and communicating customer priorities and project resource requirements to 54gene teams
• Ensure performance tracking and analytics to optimize service delivery are in place; ensure adequate progress is made toward meeting contractual goals/milestones
• Communicate gap areas to management to address major issues impacting delivery of current and future business; escalate to leadership if appropriate for issue resolution
• Document all activities and customer information in CRM system
• Meet with key clients on a regular basis and provide feedback to the Director of Sales of Customer Support, Marketing Operations and senior management on client satisfaction and needs.

Qualifications Knowledge, Skills & Abilities:

• Strong ability to prioritize and organize work responsibilities to meet deadlines
• Strong persuasion and negotiation skills, including demonstrated track record selling to C-level executives
• Strong problem-solving skills, attention to detail and ability to follow-through
• Strong presentation skills, proven ability to communicate with diverse audiences, internally and externally
• Superior interpersonal skills, with emphasis on relationship building and networking; excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Exceptional written and verbal communication skills
• Proficiency in Microsoft Office and CRM/client database software systems
• Knowledge of the Diagnostics industry in Nigeria, preferred
• Ability to thrive in a complex, cross-functional and science-driven environment
• Cross-cultural competency; ability to work with a diverse, global team
• English fluency.

Education & Certifications:

• Bachelor of Science in a Biological Science, Chemistry, Biotechnology, Nursing or Clinical Degree or related field; required; Advanced Biological Science Degree is preferred.

Experience:

• 2 - 5 years of experience in sales/business
• 2+ years of experience as an account manager/account executive preferably in the biotechnology/diagnostics products market
• 2+ years commercial experience in the healthcare, life sciences, or pharmaceutical industry;
• Demonstrated success working in a fast-paced, swiftly changing entrepreneurial environment; experience in rapidly growing companies, preferred
• Experience working in a company based in multiple locations, preferred; global experience a plus.

Interested and qualified candidates should: Click here to apply

Job Title: Research Site QA Specialist (Ebonyi, Ondo, Bayelsa, Anambra, Edo and Rivers State) Location: Lagos Department: Research Status: Full-Time, Exempt Reports to: QC Data Officer; Project Manager Industry: Biotechnology

Job Description

• Quality data is the core of the work done at 54gene. Currently, 54gene is collaborating with more than 10 health institutions in Nigeria, collecting research data across multiple different disease areas
• Ensuring the efficiency of the recruitment process, appropriateness of informed consent forms, quality of the phenotypic data being entered into our research portal and proper labeling of all collected samples is of utmost importance. In this regard, the service of a Research Site Quality Control (QC) Specialist is required.

Roles and Responsibilities

• Become very familiar with the principles and processes guiding all aspects of the respective 54gene research study, including but not limited to: appropriately collecting informed consent, phenotypic data, and biospecimen, storing and packaging biospecimen/samples for delivery
• Ensure all aspects of participant recruitment (as stated above) is carried out according to 54gene’s established SOPs, guidelines and protocol
• Serve as final clearing house for all data collected at specific study sites
• Review data from ongoing studies daily and ensure accuracy, completeness and consistency in data collection, and proper labelling of data collection forms and samples
• Liaise with site PIs, Data Entry Officers (DEOs) and other site staff to address any process and data inconsistency concerns
• Track data upload rates against participant recruitments to ensure consistency
• Liaise with site investigators and other site staff to ensure samples prepared for shipment have the full complement of documentation needed for quality standards and biobanking.

Research Sites (Location):

• AEFUTHA, Ebonyi State
• FMC Owo, Ondo State
• FMC Yenagoa, Bayelsa State
• NAUTH, Anambra State
• UBTH, Edo State
• UPTH, Rivers State.

Qualifications Knowledge, Skills & Abilities:

• Ability to use Microsoft Excel or other statistical tools proficiently (sorting, filtering and creating charts and data de-duplication)
• Ability to learn in a fast-paced work environment
• Ability to coordinate and manage tasks and processes with minimal supervision
• Strong sense of responsibility with keen attention to details
• Good communication skills.

Education & Certifications:

• Degree in any health / allied health programme (Nursing, Pharmacy, Medical Laboratory Science, Medical Microbiology / Biochemistry, etc.)

Experience:

• Field experience in health-related research - including data collection, data entry, data analysis.

Other:

• Authorization to work in the Nigeria
• Must live in one of the site locations listed below
• Valid international travel documentation
• Occasional domestic and international travel may be required.

Interested and qualified candidates should: Click here to apply

Job Title: Director, Business Development Location: Lagos Department: Diagnostics Status: Full-Time, Exempt Reports to: Chief Commercial Officer (CCO) Industry: Biotechnology

Job Description

• As a key strategic member of the 54gene team, the Director of Business Development combines sound scientific knowledge with expert business acumen to support corporate growth and development and creation of long-term value for the 54 gene company.
• S/he supports top management by identifying and providing analysis for evaluating new business opportunities including expansion of sales channels for diagnostics, licensing, and collaborations, which may include insurers, banks, pharmacies, research/universities, small start-up companies, and large pharma
• The Director of Business Development, sources and evaluates partnership opportunities, coordinates cross-functional evaluation and diligence teams, and negotiates partnership agreements
• The Director of Business Development will play a key role in establishing the company as a leader in diagnostics in Africa through the execution of deals that further the company’s strategic goals and vision.

Essential Functions Business Development Strategy:

• Develop and lead business development strategy efforts and searching priorities in alignment with 54gene’s goals for the diagnostics business, to support long-term growth
• Coordinate stakeholders across the company and externally to understand and support key business development needs, identifying gaps in current capabilities and strengths
• Drive the identification of high impact external scientific innovation in the diagnostics business.
• Actively source opportunities via internal and external networking, attending scientific sessions, monitoring of pipelines, news, and other sources such as KOLs and industry leaders
• Lead efforts to business development opportunities in support of the diagnostics business, including licenses, partnerships and collaborations, support long-range planning with business case analyses
• Facilitate scientific evaluations by leading or supporting cross-functional and cross-divisional teams that include representation from multiple functional areas
• Manage technical due diligence to ensure a detailed understanding of the potential and the risks of each opportunity and define the business parameters around potential deals
• Provide recommendations and guidance to senior leadership, and ensure robust and efficient decision-making processes; prepare reports and updates
• Work closely with other Business Development functions to ensure appropriate deal structures and valuations are achieved
• Build consensus for deal rationale among stakeholders and senior leaders.

Corporate Partnerships:

• Reach out externally and internally to share 54gene’s Business Development vision for Diagnostics
• Communicate the company’s Diagnostics services to potential clients and collaborators; act as marketing arm to explain 54gene to different markets
• Support CEO in relationship management and deals with KOL and important clients
• Cultivate and engage new corporate partnerships, in support of growing the Diagnostics Business.
• Lead structuring, negotiating and closing of agreements and licenses.
• Other duties as assigned.

Qualifications Knowledge, Skills & Abilities:

• Strong understanding of diagnostics and science, including molecular diagnostics and global business of molecular diagnostics
• Proven track record of negotiating and closing business agreements
• Strong presentation skills, proven ability to communicate with diverse audiences, internally and externally
• Ability to interface effectively with all-levels of staff across differing functional expertise within the organization, including Commercial, Legal, Medical/Science, and Finance
• Superior interpersonal skills, with emphasis on relationship building and networking
• Creative, entrepreneurial thinker with ability to see opportunities where others may not and think creatively on behalf of (potential) clients
• Strong influencing skills and talent for building consensus
• Strong leadership skills with ability to drive teams to decisions
• Exceptional written and verbal communication skills
• Strong organizational abilities with keen attention to detail
• Capable of managing projects and deadlines with autonomy
• Ability to thrive in a complex, cross-functional and science-driven environment
• Cross-cultural competency; ability to work with a diverse, global team
• English fluency; fluency in French is a plus.

Education & Certifications

• Master's Degree in Biology or Life Sciences related field; PhD preferred
• Bachelor's Degree in Business, Sales, Marketing or related Degree preferred; Master's Degree in Business Administration (MBA), or related field strongly preferred

Experience:

• 5-8+ years of diagnostics, biotechnology, or pharmaceutical industry experience,
• 3-5+ years of experience in business development and licensing
• Experience with identifying commercial opportunities in diagnostics, partnerships and deal-making with large companies
• Experience in market research, preferred
• Demonstrated success working in a fast-paced, swiftly changing entrepreneurial environment; experience in rapidly growing companies, preferred
• Experience working in a company based in multiple locations, preferred; global experience a plus.

Other:

• Authorization to work in Nigeria
• Valid international travel documentation
• U.S. domestic and international travel maybe required.

Interested and qualified candidates should: Click here to apply

Anambra State, Edo State, Ebonyi State, Bayelsa State, Ondo State, Lagos State, Rivers State