New Job Openings at Spectrum Forwarding and International Logistics Limited
Spectrum Forwarding & International Logistics Ltd have been practicing Logistics business since year 2004 and was incorporated and registered in Nigeria on the 29th December, 2009 with Corporate Affair Commission. The registration Number is RC861168.
We are recruiting to fill the following positions:
Job Title: Account Manager
Location: Lagos
Responsibilities:
We are looking for an Account Officer to support our Sales team and provide quality customer service.
- Responsibilities include preparing sales proposals, updating internal databases with client and contract details and conducting market research
- Craft new sales proposals and contract renewals
- Contact customers via email or phone to answer queries or retrieve information about their account
- Update internal databases (CRM) with account details
- Perform back-office sales tasks to support Account Executives as needed
- Manage account team and provide feedback
- Maintain long-term and profitable customer relationships
- Execute and supervise clients’ marketing and communications plans
- Research market trends and competition
- Create reports on sales and marketing campaigns
- Maintain digital and physical records of invoices and contracts
- Address payment issues
- Identify new revenue prospects
- Create detailed business plans to facilitate the attainment of goals and quotas
- Manage the entire sales cycle from finding a client to securing a deal
- Unearth new sales opportunities through networking and turn them into long term partnerships
- Provide professional after-sales support to enhance the customers’ dedication
- Remain in frequent contact with the clients in your responsibility to understand their needs
- Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
- Negotiate agreements and keep records of sales and data
- Monitor team performance and give guidance when needed
- Provide strategic insight to clients’ programs
- Oversee execution, analysis and optimization of marketing plans
- Communicate with clients daily to ensure satisfaction
- Manage accounts’ financial aspects (budgets, contracts, fees etc.)
Requirements:
- BSc/HND in Marketing,Sales, Business Administration or relevant field
- Work experience as an Account Officer, Account Coordinator or similar role
- Experience in customer service roles is a plus
- Knowledge of market research, sales and negotiating principles
- Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
- Excellent communication/presentation skills and ability to build relationships
- Organizational and time-management skills
- Enthusiastic and passionate
- Knowledge of online marketing and advertising
- Strategic thinking
Job Title: Recruitment Manager
Location:Lagos
Responsibilities:
We are looking for a Recruitment Manager to design and oversee our company’s hiring.
- Responsible for attracting candidates, evaluating resumes, scheduling and conducting interviews and managing the hiring paperwork.
- Updating current and designing new recruiting procedures
- Designing and implementing overall recruiting strategy
- Supervising the recruiting team and reporting on its performance
- Writing and posting job descriptions on career websites, newspapers etc
- Implement new sourcing methods (e.g. social recruiting)
- Source candidates by using databases and social media
- Review recruitment software and suggest the best option for company needs
- Research and choose job advertising options
- Advise hiring managers on interviewing techniques
- Recommend ways to improve our employer brand
- Coordinate with department managers to forecast future hiring needs
- Participate in job fairs and career events
- Build the company’s professional network through relationships with HR professionals, and other partners
- Consulting with managers to discover staff requirements and specific job objectives
- Use recruiting tools like tests and assignments to assess candidates’ skills
- Provide a shortlist of qualified candidates to hiring managers
- Maintain a complete record of interviews and new hires
- Screen incoming resumes and application forms
- Advertise job openings on company’s careers page, social media, job boards and internally
- Collaborate with managers to identify future hiring needs
- Act as a consultant to new hires and help them onboard
Requirements:
- BSc degree in Human Resources Management, Organizational Psychology or relevant field
- Proven work experience as a Recruiting Manager, Recruitment Consultant or Recruiting Coordinator
- Hands-on experience with Applicant Tracking Systems and HR databases
- Experience with (phone and in-person) interviews, candidate screening and evaluation
- Familiarity with social media and other professional networks (like LinkedIn)
- Excellent verbal and written communication and team management skills
- Strong decision-making skills
- Ability to prioritize and complete projects within deadline
- Solid knowledge of HR policies and best practices
- Ability to conduct different types of interviews (e.g. structured, competency based and behavioral)
- Ability to use psychometric tests and other assessment tools
- Familiarity with Applicant Tracking Systems and resume databases
- Sound judgement
How To Apply
Interested and qualified candidates should send their applications via mail to:
[email protected]
Application Deadline 18th April, 2018