New Job Openings in a five-star hotel in Abuja

A five-star hotel in Abuja requires candidates with suitable qualifications for the following positions:

Job Title: SALES AND MARKETING OFFICERS

Reporting to the Sales and Marketing Manager, these officers are expected to:

Harness prospective leads to profitability.
Market and prospect business for the Hotel to maximize revenue and yield.
Maximize revenue by marketing the Hotel appropriately and ensure that current cost structures are reflected in the database.
Meet annual sales goals for the Hotel.
Ensure thorough understanding of all sales programme.

Job Title: SALES AND MARKETING MANAGER

Reporting to the General Manager, the Sales and Marketing Manager is expected to:

Develop and implement marketing and sales strategies that support achievement of the Hotel's goal.
Create and implement marketing strategies which are designed to increase awareness in the local market.
Develop and implement public relations and advertising campaigns.
Maximize productivity by ensuring that sold business is aligned with the Hotel's yield management strategies.
Create 100% (One Hundred Percent) guest satisfaction.
Ensure that all staff maintain up to date administrative account of all sales activity and account information utilizing computerized data base system.
Represent the Hotel at relevant industry trade shows and events.
Ensure thorough understanding of all brand sales programme.
Develop and implement annual sales goals for sales teams which are aligned with the Hotel's overall revenue goals.
Negotiate contracts with key customers.
Prepare the operating budget for sales and marketing.
Participate in the development and implementation of business strategies for the hotel which are aligned with brands overall mission, vision, values and strategies.
Achieve market share and revenue goals by directing the group and transient sales and marketing strategies.

Job Title: FRONT OFFICE MANAGER

Reporting to the General Manager and will be responsible for the first contact point in the Hotel.
The Front Office Manager is also expected to:

Participate in the development of business strategies which are aligned with the overall objectives of the Hotel.
Develop and implement business strategies for Front Office and Concierge that support achievement of the Hotel's goals.
Manage the operation of front Office and related areas.
Create lasting first impression by supervising Front Office areas and Concierge.
Prepare and analyse reports in order to develop an informative database for decision making and to communicate upcoming business throughout the Hotel.
Analyse business forecasts and schedules accordingly.
Ensure that Front desk officers handle billing and cash in accordance with Hotel's standards.
Plan and co-ordinate Hotel room activities by working closely with Sales,
Food and Beverage, ~ousekeeping and other Departments.
Create 100% guest satisfaction by providing Employees with the training and resources they need to maximize Employee engagement and deliver service and teamwork.
Oversee and participate in the prompt and courteous check-in and check-out of Customers.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies and procedures to achieve the overall objectives of this position.
At all times project a favourable image of the Hotel to the public.
Prepare annual budget, monitor achievement of budget and take corrective steps as appropriate.