MTN Nigeria Job Vacancy for an SME Segment Manager
MTN Nigeria - The leader in telecommunications in Nigeria, and a part of
a diverse community in Africa and the Middle East, our brand is
instantly recognisable.
It is through our compelling brand that we are
able to attract the right talents who we carefully nurture by
continuously improving our employment offerings even beyond reward and
recognition.
MTN Nigeria is recruiting to fill the position of:
Job Title: SME Segment Manager
Location: Nigeria
Job Description
- Support the development of strategic marketing plan and execute
marketing programs to achieve set targets for profitability, revenue,
value and market share, retention, churn, etc. (short-term and
long-term)
- Manage end-to-end cycle of in-life SME products and value
propositions in conjunction with the Senior Manager SME Segment and
Service Management to meet revenue targets
- Develop product concept, product business plans, acquisition and
retention campaigns to ensure product performs optimally and gains
market share dominance
- Use market gap analysis and segmentation data to make decisions on the update and churn of in-life products and services
- Gather and analyse data for research development business
deductions on various areas e.g customer satisfaction, feasibility of
key project etc.
- Apply strategic marketing mix and channel options to deliver
marketing offers to target markets (strategic alliances, bundling,
augmented product)
- Support and lead the customization and differentiation efforts for MTN N enterprise product and service offerings in the market
- Provide commercial analysis to support the assessment of the
potential alliance and ensure commercial proposal reflects industry
analysis, commercial and regulatory frameworks and financial analysis
- Provide support for the negotiation, conclusion and drafting of
alliance agreement(s) to meet the strategic objectives of segment
- Monitor execution of SME segment market strategy against objectives
- Evaluate new opportunities for expansion and develop business
cases and justification for investment projects to achieve ES’ short and
long term revenue and value growth while leveraging on MTNN brand
equity
- Provide performance tracking support to Senior Manager, SME Segment Management
- Develop initiatives to increase customers’ satisfaction via the customer life management process
- Contribute to the understanding of the financial strength of key
projects involving cost of product/service delivery, Marketing spend,
return on investment etc. and make recommendations
- Develop detailed understanding of customer segment needs, behavior, attitudes, and buyer values.
- Apply and analyze data, search for trends, develop key findings,
conclusions and indicated actions from qualitative/quantitative
customer research
Job Condition
- Normal MTNN working conditions
- National and international travels
- Extended working hours
Experience & Training
Experience:
- 8 years working experience
- Experience in the telecommunications and/or ICT industry
- High commercial acumen with experience at developing business cases
- Experience in cross-functional project coordination
- At least 2 years in a managerial/ supervisory position
- Business development/consulting experience in a business to business environment
Training:
- Telecommunication/IT fundamentals
- MS office and common business applications
- Effective leadership and human capital management
Minimum Qualification
- BA, B.Ed, B.Sc, B.Tech or HND
How to Apply
Interested and qualified candidate should:
Click here to apply
Application Deadline 14th January, 2016.