Lounge Manager at Bheerhugz Cafe

⏲ Dec 16, 2022, 2:30 PM
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Bheerhugz Cafe as popularly known, is a leisure and entertainment spot for urban, fun seeking people to unwind, meet and lounge. You are guaranteed a unique lounge and dining experience.

We are recruiting to fill the position below:

Job Title: Lounge Manager
Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

Ensure the delivery of excellent customer services and maintain a high level of customer management always.
Take full responsibility for the setup and effective operations of the shop within company policy, always.
Takes full responsibility for the management of the shop and ensures the shop achieves the desired results.
Ensure that opening and closing procedures are adhered to, in line with company policy.
Responsible for the security, health and safety of staff, customers and property.
Ensure full availability of all drinks, food and forecast appropriately to meet shop demands during low and high seasons
Manage all stock management processes including, timely stock counts, line checks, wastage reports and loss investigation.
Ensure all company security procedures, including loss prevention measures and procedures for the security of staff and premises are followed.
Carry out risk assessments to ensure staff and customers safety, ensure the adherence to children specific guidelines.
Identify recruitment needs and take an active role in the search and selection activities and the appointment of staff in line with the company recruitment process
Always adhere to all company policies and procedures and licensing laws.
Establish marketing strategies to meet the organizational sales and performance objectives
Ensures that the business operations run smoothly and according to the companys policy
Research and analyse the current market conditions, competitor information and proffer recommendations to Executive Management
Monitor, review and report on all activities to the Executive Management
Contribute to the development of the brand.
Oversees all areas of the shop including third-party providers
Maximize all sales opportunities in the shop including quality of food and drink service and availability using all company point of sale as directed; understand all promotions and point of sale requirements and work with the team and General Manager to maximize sales at every opportunity.
Ensure the effective and proper use of all inventory management tools
Ensure product availability and delivery on time
Meet sales goals by training, mentoring and providing feedback to sales staff
Is responsible for the Management of the shop including motivating and leading the team to work to the highest standard always.
Ensure proper Management of the day to day performance of subordinates in line with company policies and procedures
Manage and maintain subordinates welfare and trainings with the help of the Human Resources team.
Carry out duties as instructed by the General Manager and Managing Director.