Live Chat Intern at Crowned Gear

Crowned Gear is an established fashion store with a rich collection of high-quality clothing and accessories for men and women. We pride ourselves in innovative, culture-rich, and modern fits for you. Our services are top-notch and our designs are exquisite.

We are recruiting to fill the position below:

Job Title: Live Chat Intern

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Fulfil all customer order requests and communicate customer information with the inventory manager for delivery purposes.
• Adhere to company live chat scripts, policies, and procedures.
• Handle and carefully respond to all customer inquiries with accuracy and efficiency.
• Provide excellent customer service through active listening.
• Work with confidential customer information.
• Up-sell and Cross-sell products and services to all customers.
• Maintain current knowledge of products and resources to assist customers with their questions.
• Aim to resolve issues on the first customer interaction by being proactive.

Requirements and Skills

• Minimum Qualification: Bachelor’s Degree.
• At least 1 year of customer service and live chat experience.
• Ability to multitask.
• Emotional intelligence and control abilities.
• Female candidate preferred.
• Excellent verbal & written communication skills.
• Strong time management & organizational skills.

Salary
N50,000.00 per month.

How to Apply
Interested and qualified candidates should send their Resume / CV in PDF to: [email protected] using the Job Title and Location as the subject of the mail

Application Deadline  7th November, 2022.