Lilygate Hotel, Lekki Lagos Vacancy for a Food and Beverage / Banquet Supervisor


Lilygate Hotel is a new luxurious four star hotel in the heart of Lekki Phase 1.


We are recruiting to fill the position below:

Job Title:
Food and Beverage / Banquet Supervisor

Location:
Lagos
Reports to: Food and Beverage Manager

Position Summary

  • To supervise all phases of all type of banquet functions, Coordinate activity on a daily basis. Banquet supervisor should also oversee banquet event and ensure that all service standards, departmental policies are followed by banquet staffs. Act as a single point of contact with the banquet host during the banquet function.
Duties and Responsibilities
  • Meet and greet clients.
  • Oversee catered functions, in house and off site.
  • Responsible for making the function space visually appealing and presenting the menu offering for the event.
  • Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
  • Co-ordinate with the Kitchen and housekeeping department.
  • Should be able to work under pressure and also work in long or break shifts.
  • Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage labour for monthly.
  • Assist the Banquet Manager with scheduling, training and performance management.
  • Assist and support the Conference Services Manager to provide excellent guest service
  • Organize Transportation of food and equipment to offsite catering events.
  • Should have experience in operating sales and catering software’s like Opera S&M, Protel Banquet, Delphi etc.
  • Should have experience in operating POS (point of sales) Software’s.
  • Responsible for monthly inventory, consumption spreadsheet and banquet staff labours.
  • Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
  • Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
  • Provide excellent customer service and ensure customer needs are met.
  • Provide unique and creative ideas to enhance meetings & group experience.
  • Should posses in depth Knowledge of Food and Beverage preparation and presentation.
  • Supervise events and team members throughout service.
  • Guide the Banquet servers in set up of tables and place settings.
  • Be familiar with all current and upcoming event details.
  • Resolve staff and customer concerns quickly and efficiently.
Prerequisites
  • Education: Degree or three years Diploma in hotel Management or equivalent, Good MS office skills.
  • Experience: Previous experience in similar Job role or minimum 4 years experience as Banquet Captain. Experience in Hotel management software and Point of sale software (MICROS).

Method of Application
Interested and qualified candidates should send their CV's to: [email protected]

Application Deadline 12th January, 2015