Lilygate Hotel Job for a House keeping Room Attendant


Lilygate Hotel - A modern hotel located in Abuja FCT and Enugu, Nigeria, is recruiting to fill the position below:


Job Title: House keeping Room Attendant


Location: Lagos.
Report: House Keeping Supervisor

Job Description
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

Duties and Responsibilities

  • Enters and prepares the room for cleaning.
  • Makes bed.
  • Dusts the room and furniture.
  • Cleans guest bathroom/bed room/floor corridor.
  • Responsible for replenishment of guest complimentary water.
  • Responsible for the cleanliness and maintenance of his work area.
  • Responsible for the Hotel property in the work area.
  • Attends to guest calls, guest requests /guest complaints in the area assigned to him.
  • Authorize to enter in guestrooms for cleaning and providing turn-down services as per requirement.
  • Responsible for following the standard operating procedures.
  • Responsible for achieving and exceeding the guest satisfaction score.
  • Replenishes guestroom and bath supplies.
  • Cleans the bathroom.
  • Cleans the closet.
  • Vacuums and racks the carpet.
  • Checks and secures the rooms.
  • Replenish amenities according to the operational standards.
  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards
  • Ensure security of guest rooms and privacy of guests
  • Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
Prerequisites

Education:
  • A secondary school diploma is preferred, Physical mobility and stamina required.
Skills:
  • Ability to follow instruction.
  • Detail-oriented.
  • Professional attitude is required.
  • Ability to work independently.
Experience:
  • Previous hotel-related experience desired.

How to Apply
Interested and qualified candidate should send their CV's to: [email protected]

Application Deadline 7th December, 2015.