Latest Vacancies at Netcom Africa Limited, 18th July, 2019

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Netcom has been Nigeria’s leading Internet Service Provider since 2004, staying ahead of the competition with cutting edge platforms in VSAT, WIMAX, Radio, and Fiber technology. Now, a pioneer in Business Transformation Solutions, we empower organizations to lead their market space by keeping pace with the rapid changes in IT innovations, ensuring relevance to specific business initiatives required to maximize revenue generation. We are recruiting to fill the position below:       Job Title: System/Network Engineer Location: Victoria Island, Lagos Summary of the Job

• To support and maintain all IT architecture both internal and in client’s location.  This position is also responsible for administering up to 100 desktops as well as all company servers, printers, phones, and other peripherals.

Key Duties & Responsibilities

• Configures, tests, and maintains LAN/WAN equipment and related services
• Identifies, diagnoses, and resolves network problems
• Create and maintain comprehensive documentation for all implemented networks
• Provide network-related user issues as escalated
• Assist in network project design and implementations
• Maintain and support the company’s LAN/WAN environment
• Daily maintenance and problem resolution
• Maintain necessary documentation on both network issues and projects assigned
• Maintain and troubleshoot Apple servers (Open Directory) for a middle-sized environment (less than 200 computers)
• Set-up of computers for staffs
• Troubleshoot application and hardware issues on both user and server levels
• Aid in maintaining that all servers/computers/peripherals are in good working condition
• Perform servers and other computer asset maintenance (regular and ad-hoc)
• Maintain hardware and software updated inventory
• Resolve all application (emails, applications, etc) related issues
• Participate in designing and implementation of various systems/application projects as requested by the client.

Essential Skills/Knowledge

• Minimum of 3 years’ experience in IP network maintenance and troubleshooting
• Advance knowledge in routing (EIGRP/OSPF) and switching (VLAN’s, STP, etc)
• Advanced knowledge in SNMP and other network management protocols/systems
• Advanced knowledge in QoS principles and use of different QoS appliances
• Able to identify network issues, propose and implement actions to resolve the problem
• Experienced and knowledgeable on different wireless technologies (802.11 a/b/g/n/ac) design, implementation, optimization and troubleshooting
• Must be highly resourceful
• Able to complete tasks with minimal supervision
• Must be a team-player
• Certifications (CCNP/CCDA/CCIP) is a plus
• Understanding of wires and wireless basic networking
• Ability to use an Apple Macintosh system
• Ability to manage and support 1st and 2nd level issues on an Apple Macintosh system
• Ability to manage and support 1st and 2nd level issues on a Microsoft Windows System
• Basic understanding of Directory Services on both Windows (Active Directory) and Macintosh (Open Directory)
• Understanding of hardware configuration of both Apple and Windows devices is highly desirable
• Intermediate understanding of DNS, DHCP, Filesharing (with or without SAMBA)
• Ability to work under pressure
• Ability to document activities and issues
• Ability to support basic applications like MS Office and others
• Must be a team-player
• Certification on Apple environment is a plus.

Benefits Healthcare, dental, vision, life insurance. Interested and qualified candidates should: Click here to apply       Job Title: Account Manager Location: Victoria Island, Lagos Department: Business Development Reports to: Head Business Development Objective & Summary Reporting to the Head, Business Development this role is responsible for generating leads, initiating and developing client relationships. Key Duties & Responsibilities Account Management:

• Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients.
• Manage relationship with all clients and maintain Zero churn at all time
• Meet and exceed monthly, quarterly and annual set target
• Liaise with business analyst, management team and account executives to collaborate and win deals
• Periodically conduct the Know Your Customer exercise to keep up to date with changes and activities with your clients.

Research and Reports:

• Keep management informed by submitting activity results and reports, such as daily call reports, weekly work plans, monthly and annual activity reports.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.

Internal Relationship Management – liaise & collaborate with:

• Finance - on the work flow of Service Activation Requests – new deals, upgrades, demos, downgrades, modifications, change management, etc.
• Billing -to negotiate pricing within approved margin
• Day to day operational business solutions interface between departments
• Legal - to ensure the aspects of contract, signing, service contracts, revisions are done.
• Ensure SLA’s are all adhered to and all documentations are up to date.

Education and/or Professional Qualifications

• Graduate Degree qualification essential.
• Accreditation to professional bodies

Experience:

• The ideal candidate should have not less than 5 years’ experience preferably selling technology solutions

Essential Skills / Knowledge:

• Experience with both Microsoft operating system and Apple operating system
• Strong verbal and written communication.
• Good presentation skills for business reports
• Ability to organize and conduct purposeful Departmental/ Unit meetings
• Ability to develop and maintain business relationships with internal and external stakeholders.

Desirable Skills / Knowledge:

• General knowledge of  ICT solutions
• Knowledge of Nigerian Telecoms Market
• Strong administrative skills
• Good understanding of Microsoft operating systems.
• Able to use properly MS Word, Excel and Power-point.

Interested and qualified candidates should: Click here to apply       Job Title: Head, Product Engineering Location: Victoria Island, Lagos Short Summary of the Job  

• The Head of the Product Engineering team have two main functions.  First is to keep all existing products and activities running within agreed KPI’s.  Secondly, to develop and manage future products.

Key Duties & Responsibilities

• Keeping things running
• Deliver all standard and non-standard bill of materials (BOM’s), proposals, project network architecture (PNA’s)
• Ensure that all BOM’s and proposals are technically and financially sound to meet both client’s and Netcom’s objectives and are within the timelines set by all stakeholders
• Attend client product presentation, requirements gathering and other matters as requested by both internal and external stakeholders
• Ensure that the PLC documentation of all current products are updated
• Manage all Product Engineering staff, set KPI, perform KPI evaluations
• Cooperate with HR in event of staff movement (addition/reduction)
• Serve as level 3 support for any technical issue on delivered products
• Planning for future products
• Lead the product steering committee in identifying products that Netcom will pursue on an agreed timeframe
• Execute PLC phases for selected products up to launching (business investigation, design and planning, testing and roll-out)

Education and/or Professional Qualifications

• BS degree required in Computer Science or Engineering
• ISO 9001:2000 and TL 9000 training and/or experience

Essential Skills/Knowledge:

• Proven senior IT and telecommunications hands-on and management experience.
• Proven track record of driving and defining complex projects
• Ability to manager all stakeholders on all running and planned projects
• Ability to inspire, command, manage and lead staff of possibly multi-cultural in nature
• Exceptional written and communication skills are essential
• Experience of managing multiple IT and telecommunications disciplines i.e. software development, technical support, systems architecture, etc.
• Advanced level understanding in network, transmission and server systems fields
• In depth experience of negotiating with and managing third parties
• Working knowledge of Project Management methodologies
• Ability to use MS Word, Excel, Office and non-windows operating system
• Ability to manage competing demands in an environment with frequent changes, delays, or unexpected events.
• Ability to lead and guide others in a collaborative work environment.
• Skill in analysis, developing alternative courses of action, and decision making.
• Ability to establish and document procedures.
• Ability to manage individual and group projects.
• Ability to originate change and influence others at all levels of the organization.
• Must be able to travel, and work off-hours to accommodate project deliverables and deadlines.

Desirable Skills/Knowledge:

• Effective presentation and communications skills
• Pathloss transmission planning tool

Interested and qualified candidates should: Click here to apply     Job Title: Treasury Officer Location: Victoria Island, Lagos Purpose

• Monitor cash flow of a company on a daily basis, making periodic analysis; identify funding needs by the use of banking skill, investment skill and business acumen.

Key Responsibilities

• Review the company financial position on a daily basis.  Compile and review daily cash status report. Provide relevant periodic management reports and as requested by finance controller/manager.
• Control banking and operation systems and manage money transmission systems.
• Manage the company’s bank account efficiently.
• Ensure all funds are appropriately banked and coordinate with collection team on bounced cheque.
• Ensure all invoices and claims are posted and properly coded in the ERP system.
• Process disbursement as requested.
• Coordinate and manage requestor expectation if funds are not available.
• Check and verify cash transactions; investigate and propose possible resolution for any discrepancy.
• Undertake all treasury operations and responsibilities under the supervision of the financial controller.
• Review bills on a constant basis.
• Day to day control over treasury transactions and authorize bank payments.
• Maintain an organized filing system for all payment vouchers and accounts payable documents to ensure completeness and security.
• Responsible for interest and debt analysis.
• Assess various payment activities and methods.
• Minimize bank transactions fee.
• Partner with the assistant controller and taxation team lead in ensuring that all transactions having to do with treasury is recorded correctly and in compliance with the standard.
• Coordinate with statutory annual audit, resolve all possible enquiries.
• Ensure robust and efficient tax payment planning and filing with relevant bodies.
• Provide inputs to the company that will maximize revenue and profit.

Education/Professional Qualification

• University graduate in Accounting
• ICAN certification or in progress
• Relevant treasury management training.

Essential Skills/Knowledge:

• Ability to work in a fast-paced office environment and handle multiple tasks concurrently.
• Self-motivated individual with effective organization skill.
• Must be proactive, with the ability to meet and surpass project deadlines.
• Excellent communication skills both written and verbal with management, staff and external parties.
• Possess exceptional analytical reasoning skills to think problems thoroughly and generate solutions.
• MS Office skills to intermediate or advanced level.
• 5 years’ experience working in treasury role in large/diverse international organization.

Desirable Skill:

• Telecom industry knowledge is preferred.

Interested and qualified candidates should: Click here to apply

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