Job Vacancies at Alfred & Victoria Associates

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Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. We are recruiting to fill the following positions below in Lagos State:     Job Title: RF / Transmission Operations Engineer Location: Lagos Job Type: Full Time Employment Job Description

• To handle escalated complaints related to coverage and quality experienced by the users.
• To handle transmission backbone traffic routing.
• Fixed Wireless Network Planning and optimization.
• Capacity Dimensioning and Design.
• Interference Analysis both Internal & External.
• Ensure the best QOS delivered for the last mile end user.
• Perform routine audits of network parameters and recommend remedial action where necessary.
• Handle and monitor the performance of new upgrades on the network.
• Report directly to RF/Transmission Manager.

Requirements

• Experience: 4 years and above
• B.Sc / HND in Computer engineering/Telecommunications
• Strong communications skills both written and verbal.
• Independent problem solver combined with strong team orientation.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work well in an international, multi-cultural, and high pressure technical environment.
• 3+ years of technical experience in a telecommunications or network operations environment.
• Knowledgeable in Cisco routers and switches configuration.
• Cisco Certified Network Associates (CCNA) and Certified Wireless Network Associate (CWNA) preferred.
• Good understanding of wireless communications is preferred.

    Job Title: Sales Coordinator Location: Lagos Responsibilities

• Prepare and deliver appropriate presentations on product/services.
• Actively seek out new sales opportunities through networking and social media.
• Participate on behalf of the company in exhibitions/conferences.
• Negotiate deals and handle complaints or objections.
• Set up meeting with potentials clients and listen to their wishes and concerns.
• Collaborate with team to achieve better results.

Requirements

• 3-6 years proven experience as a sales executive or relevant role.
• B.Sc/B.A degree or its equivalent in related field.
• Proficiency in English.
• Excellent knowledge of MS office.
• Thorough understanding of marketing and negotiating techniques.
• Fast learner and passion for sales.
• Self-motivated with a results driven approach.
• Aptitude in delivering attractive presentations.
• Ability to develop and maintain a computerized customer and prospect database.

  Job Title: Sales Executive Location: Lagos Requirements

• Minimum of 4 years sales experience in an ISP company a MUST; skills in Corporate Sales an added advantage.
• BSc. /B.A degree or its equivalent in related field from a recognized institution.
• Must be computer literate with excellent knowledge in Microsoft Office (particularly Excel, word and PowerPoint) and in the use of Internet-based resources.
• Must have experience in the internet connectivity environment and a technical overview or background.
• Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook,
• Punctuality, ambitious, clear focus on high quality and business profit, mature, credible, perceptive and articulate.
• Must be comfortable to contact and deal with all types of companies: small, medium and multi-national companies.
• Other personal traits: reliable, tolerant, determined, well presented, businesslike, polite, well-mannered and be a team-player.
• Ability to develop and maintain a computerized customer and prospect database.
• Ability to prospect for new potential sales, respond to and follow up sales enquiries.
• Maintain and develop existing and new customers through planned individual account support, and liaise with internal order-processing staff.
• Flexibility is required and ability to work extended hours when required without it upsetting domestic situation.

    Job Title: Inventory Officer Location: Lekki, Lagos Job Type: Full Time Job Description

• Maintains record of receipts and issuance of items in and out of the warehouse for accuracy and completeness
• Involved in reconciliation of physical stock with the stock in the system
• Involved in reconciliation of physical stock with the engineers
• oversees orderly arrangement of goods within the stock location so that same can be stored and retrieved easily when required. Also ensures that stocks stay physically protected in the warehouse.
• Undertakes stock taking function and confirms same on regular basis.
• Supervises offloading process, subsequent arrangement of merchandise and materials.
• Ensures correct and timely valuation of inventory and be involved in directing and managing procedures related to offloading, packing and unpacking.
• Responsible for keeping a close eye on the movement of stock from in and out of the warehouse.
• Involved in preparing weekly reports of all activities in the warehouse; like consignment received and quantity etc. Develops, maintains, and adopts best operational procedures and practices for inventory control, finds out discrepancies and determines the root cause.
• Involved in performing all the procedures and activities concerned with the management of the inventory and general works under the supervision of senior personnel and may perform other related duties as well.

Education and qualifications

• BSc/HND in Accounting, Econs/Statistics, Purchasing & Supply or other related Courses.
• Age: 25years and above.
• At least 3 years of experience in a similar position from as ISP or telecommunications industry preferably.
• Responsibilities:
• The inventory officer is responsible for preparing the purchase orders, receiving, storing, issuing the goods, managing the stock levels and giving out the supplies from the stock.
• He is also involved in preparing the inventories, maintaining the stock records, using computerized systems for entering the records and is accountable for checking the supply invoices with the purchase orders.
• He is responsible for preparing the reports on adjustments done to inventories that may be damaged, spoilt or declared bad, etc., and coordinates the purchasing, inventory and warehousing functions. He finds out sources of supply and is responsible for obtaining quotes from the suppliers as well. He makes sure to get rid of the surplus or obsolete stock.

    Job Title: Area Field Supervisor Location: Lekki, Lagos Job Type: Full Time Job Description

• Supervises the Schedule prepared by the field coordinators.
• Supervises the Quality of Jobs, Job duration and team efficiency.
• Supervises the engineers’ activity using Cobranet online System.
• Provides technical guidance for the coordinators and field engineers.
• Prepares technical training for the field engineers to improve their skills.
• Provides daily Job reports to HOD
• Reports directly to HOD

Education and Qualifications

• BSc / HND in Computer Engineering/Telecommunications.
• Strong communications skills both written and verbal.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work in high pressure technical environment.
• 5+ years of technical experience in telecommunication field operations.
• Cisco Certified Network Associates (CCNA) is a MUST.
• Excellent understanding of wireless communications.

    Job Title: Area Sales Coordinator Location: Lagos Requirements

• Minimum of 7-10 years sales experience in an ISP company a MUST; skills in Corporate Sales an added advantage.
• BSc./B.A degree or its equivalent in related field from a recognized institution.
• Must be computer literate with excellent knowledge in Microsoft Office (particularly Excel, Word and PowerPoint) and in the use of Internet-based recourses.
• Must have experience in the internet connectivity environment and a technical overview or background.
• Excellent communication skills, organizational skills, self-motivation, results- oriented, with a positive outlook, punctuality, ambitious, clear focus on high quality and business profit, mature, credible, perceptive and articulate.
• Must be comfortable to contact and deal with all types of companies: small, medium, and multinational companies.
• Other personal traits: reliable, tolerant, determined, well presented, businesslike, polite, well-mannered and be a team player.
• Ability to develop and maintain a computerized customer and prospect database.
• Ability to prospect for new potential sales, respond to and follow sales enquiries.
• Maintain and develop existing and new customers through panned individual account support, and liaise with internal order-processing staff.
• Flexibility is required and ability to work extended hours when required without it upsetting domestic situation.

    Job Title: Senior Electrical Engineer Location: Lekki, Lagos Job Type: Full Time Job Description

• Arrive to work, jobs on sites, and meetings on time and prepared.
• Maintaining, troubleshooting and managing different types of electrical systems.
• Installation of power equipment (Rectifiers, Converters, Inverters, Batteries, Cabling and connections) for new site commissioning.
• Responsible to design, draw and update company’s electrical site.
• Maintain an inventory of parts, power equipment and electrical supplies.
• Troubleshoots and repairs electrical/mechanical faults on generators and systems, including programmable controls (ATS), controls cables, at the head office and various sites.
• Provide prompt response to resolution of incident/problem as they arise.
• Rectify all faults relating to power and other electrical installations and equipment
• Construction of panel/board for site installations.
• Keep all equipment operational and liaise with third party suppliers and technicians for external repair service/ to handle all purchases and servicing when necessary.
• Carryout regular site inspection check, diesel supply and generator servicing.
• Carryout grounding of various electrical system and installation of surge arrestor
• Carrying out preventive maintenance.
• Reporting and documenting the status of the activity.
• Providing technical guidance to colleagues and other teams.
• Communicates daily activities and written reports
• Perform any other duties assigned by the Manager.

Education and qualifications

• BE / HND in Electrical Engineering
• Experience: 4 years and above, at least 2 of which must be in a similar field.
• Knowledge of electrical theories and systems
• Knowing how to work with different wire systems
• Prompt in emergency situations. Confidently and quickly handle the problem
• Experience in testing, commissioning, integrating, supporting, fault analysis and diagnosis of electrical products and systems
• Quick learner motivated and dedicated to get the job done right.
• Knowledge in electrical test equipment.
• Good communication and organization skills.
• Work well with others at various levels.

    Job Title: Account Management Executive Location: Lagos Duties and Responsibilities

• Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning.
• Escalation of all clients payment issues to assigned Sales Representatives for follow up in a timely manner
• Follow up on all clients WHT remittance, collection of Credit Notes for remitted WHT from clients and internet subscription on a monthly bases.
• Improve the overall customer relationship, delivering reliable administrative support and customer service.
• Schedule and conclude status meetings with appropriate development resources and customers.
• Provide proper account reconciliation and credit notes to customers for down time experienced.
• Maintain complete and accurate customer correspondence data.
• Assist sales team in business acquisitions, planning, retention and management.
• Develop and update client related reports.

Specialization:

• Client Relationship Management, Retention, Revenue Collection and Account Reconciliation.

Qualifications & Experience

• BSc/HND in any related field or equivalent.
• 4+ years Client Relationship experience. Preferably in an Internet Solution Provider client facing environment while being professional and Customer focused.
• stays calm under stress and proactive in problem solving.
• Tactful, courteous, and possess the ability to build profitable relationship with Clients.
• Active listener, articulate speaker, and adaptable to client peculiarity.
• Great telephone etiquette; ability to hold a decent conversation over the phone, processing information received from clients and giving accurate responses clients.
• Ability to function in a multi-tasking environment.
• 3+ years PC experience using electronic messaging systems (emailing, texting and chatting), office productivity software (such as Excel, Word processing, Microsoft Outlook and internet surfing).

Skills and Specifications:

• Fluency in English; excellent communication (Oral & Written) skills, interpersonal skills and superb listening skills.
• Knowledge of account management and relationship building process; Prior experience in business development process will be an advantage.
• Must meet strict deadlines.
• Ability to type fast, receiving and sending large email correspondence to clients.
• Ability to make large number of calls and receiving same from clients.
• Excellent knowledge basic accounting principles; account reconciliation, Taxation (Withholding Tax & Value Added Tax application) and aggressively follow up on client’s debts/revenue collection.
• Good knowledge of invoicing and preparation credit notes to clients.

Salary Very attractive.   How to Apply Interested and qualified candidates should send their CV's to: [email protected]   Application Deadline  1 PM; 21st February, 2018. Note: Any application received after Closing Date and Time, will be automatically rejected.

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