Job For an I.T Support Personnel at H2Y Infotech Limited

H2Y is an IT Solutions Company aimed at providing quality services to our client. We help you identify the proper technology required to meet your requirement and helping your company reach the desired goal. Our Professional services and solutions across industries offers your business cutting edge over others in your sector. In this truly competitive digital world we help you innovate with time and enhance your growth. We are recruiting to fill the position below:     Job Title: I.T Support Personnel Location: Lagos Details

• Installing and configuring computer hardware, software, systems, servers,networks, printers and scanners
• Help in procurement of IT equipments and delivery to clients' site
• Supervising junior engineering and technical staff
• Agreeing timescales
• Obtaining replacement or specialist components, fixtures or fittings
• Checking computer equipment for electrical safety
• Maintaining records of software licenses
• Managing stocks of equipment, consumables and other supplies.
• Support the warehouse supervisors with additional information from the database
• Participating in defining future processes and translating into functional requirements
• Categorize issues and escalate where necessary to the appropriate next level
• Provide solutions for equipment failures
• Prepare system and performance tests
• Monitor installation of software delivery notes and test bug fixes
• Planning and undertaking scheduled maintenance upgrades
• Talking to clients and computer users to determine the nature of problems
• Responding to breakdowns
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts