Job for an Operations Manager at The Nigeria MadeHub (NMHub)


The Nigeria MadeHub (NMHub) is a subsidiary of Doak Integrated Resources Limited, we are a free online global market place for Nigerian made products. We help businesses showcase their products and services; also provide unique opportunities for buyers. We are recruiting to fill the position below:     Job Title: Operations Manager Location: Abuja Responsibilities Your responsibilities as our eCommerce Operations Manager, will include but jot limited to:

  • Work with the stake holders to shape new operational processes and implementation of the New systems, for online platform and market places.
  • Working closely with Customer Service to ensure customers enquiries regarding operations are met, orders and returns are delivered within set KPIs, ensuring a full investigation of any anomalies and suggesting solutions.
  • Provide weekly reports on agreed KPIs for operations, and market places, ensuring relevant information is relayed.
  • Work closely with the business development officer to ensure all targets are completed within agreed time frames.
  • Support our day to day operations across checkout, embracing design, planning, control performance improvement and operation strategy.
  • Partner with key business stakeholders, development teams, and various supply chain partners to support and drive our operational plans.
Requirements The Ideal Candidate:
  • The ideal candidate will be familiar with eCommerce Operations with at least 2 years experience in the eCommerce industry
  • Meticulous attention to detail
  • Strong negotiation skills.
  • Exceptional organisational skills.
  • Awareness of internal and external customer needs.
    How to Apply Interested and qualified candidates should send their CV to: [email protected]   Application Deadline  17th February, 2019.