Job Opening at Hilton Worldwide for a Food and Beverage Manager in Lagos
Hilton Worldwide is the leading global hospitality
company, spanning the lodging sector from luxurious full-service
hotels and resorts to extended-stay suites and mid-priced hotels. For
nearly a century, Hilton has offered business and leisure travelers
the finest in accommodations, service,
amenities and value. Hilton is
dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands.
We are recruiting to fill the position below:
Job Title: Food and Beverage Manager
Job ID: HOT034N3
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- A Food and Beverage Manager is responsible for managing
operations of all Food and Beverage outlets to deliver an excellent
Guest and Member experience while training staff and working within
budgeted guidelines.
What Will I Be Doing?
As a Food and Beverage Manager, you are responsible for managing
operations of all Food and Beverage outlets to deliver an excellent
Guest and Member experience. A Food and Beverage Manager will also be
required to manage, train, and develop team members and work within all
budgeted guidelines. Specifically, you will be responsible for
performing the following tasks to the highest standards:
- Manage all Food and Beverage Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Carry out annual and mid-year appraisals with Managers under your responsibility
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Recruit, manage, train and develop the Food and Beverage team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
Job Requirements
What are we looking for?
A Food and Beverage Manager serving Hilton Worldwide brands is always
working on behalf of our Guests and working with other Team Members. To
successfully fill this role, you should maintain the attitude,
behaviours, skills, and values that follow:
- Management and/or supervisory Food and Beverage experience
- Able to meet financial targets
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree in relevant area
- Passion for delivering exceptional levels of guest service
How to Apply
Interested and qualified candidates should:
Click here to apply