Job For French Proficient Personnel In A Leading Multinational Firm


Willers Solutions Limited - Our client, a leading multinational company Located in Lagos is recruiting suitably qualified candidates to fill the position below:
Job Title: French Proficient Personnel Location: Lagos Job Description
  • Updating self-help documents so customers/employees can try to fix problems themselves
  • Must be proficient in speaking French Language.
  • Testing and fixing faulty equipment
  • Working with customers/employees to identify computer problems and advising on the solution
  • Logging and keeping records of customer/employee queries.
  • Analyzing call logs so you can spot common trends and underlying problems
Qualifications
  • Minimum of an OND or its equivalent in Engineering or any Technical related discipline
  • Minimum of 2 years experience as a Technical Support Officer
  • Must be Proficient in speaking French.
Required Skills:
  • Good analytical and problem solving skills
  • Must have Electronics/Computer Science/ Engineering Background
  • Good interpersonal and customer care skills
  • Good accurate records keeping.
  • Must have Technical Support Skills and as well ability to assess each customer/employee's IT knowledge levels
  • Ability to deal with difficult callers
  • Logical thinker
    How to Apply Interested and qualified candidates should send their CV (MS Word Format) to: [email protected] using “French Proficient Personnel” as the subject of the mail.
Application Deadline 18th January, 2019.
Note: Only qualified candidates would be contacted.