Job for an IT Technical Support Officer at Enterprise Communication Limited

---

Enterprise Communication Limited is currently recruiting suitably qualified candidate to fill the position below:     Job Title: IT Technical Support Officer Location: Lagos Duties and Responsibilities

• Provide technical assistance with computer hardware and software
• Resolve issues for staff via phone, in person, or electronically
• Create and maintain tips and tricks solutions for online database and web site
• Provide introductory on-line & classroom training for company products
• Resolve technical issues in a timely manner using available resources within the company.
• Log bugs and enhancement requests
• Perform hardware and software installations, configurations and updates as needed

Requirements

• Excellent customer service skills
• Strong troubleshooting and critical thinking skills
• In depth knowlegde of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 365
• Education Qualification: HND/B.Sc, additional qualifications is a plus.
• Associate’s Degree in Computer Science or Management Information Systems (MIS)

  How to Apply Interested and qualified candidates should send their CV to: [email protected] clearly indicating the "Job Title" as subject of your mail

---