Job For Customer Service Representative at Lifepage Group, 11th February, 2019

Lifepage Group is an Investment Holding Company with devoted interest in Real Estate Development, Investments, Training & Seminars. The company is duly registered with her Head Office in Lagos, Nigeria. We are recruiting to fill the position below:     Job Title: Customer Service Representative Location: Lagos Job Description

• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Applicants must be able to manage large amounts of in-coming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Minimum of an OND/NCE required.