IT Supervisor at Saro Oil Palm Limited

⏲ Dec 15, 2022, 2:10 AM
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Saro Oil Palm Limited a multi-billion naira project is the single biggest investment decision that Saroafrica group has taken from inception till date. The investment in Oil Palm represents our stake and commitment towards achieving the group’s strategic objective to transform Saroafrica into a main player in the Agricultural value chain

We are recruiting to fill the position below:

Job Title: IT Supervisor

Location: Urhonigbe, Edo
Employment Type: Full-time

Primary Responsibilities

In conjunction with the IT Administrator, develops, maintains, and enhances the IT tools, processes, and procedures.
When necessary, escalate problems to the appropriate secondary level of support resource or management (IT Administrator) for resolution.
Manage user access token. Administer user network identification and perform general networking connectivity issues on user computers. Record and build a database of known/reported user issues, problems, causes, solutions and workaround.
In charge of computer consumables (mouse & pad, keyboard) and disbursement to the user when required
Provide training and support to end users.
Provide first-level technical assistance by responding to trouble calls, questions, and inquiries.
Rebuild PCs with a fresh installation of OS or upgrade when necessary. Provide software support on company approved and licensed applications and OS.
Timely replacement of toner cartridges and also ensure that the copiers are clean, tidy and remain operational at all times.
To take inventory list of desktops and laptops, update records of active equipment including those under repair, serviceable, and non-serviceable items.

Qualifications / Experience