IT Application Support Analyst Job in a Government owned Public Company
PwC - Our
client is a Government owned public company set up with the specific
mandate to operate and maintain high quality standards of major public
infrastructure projects and other related services within Lagos environs
at an affordable premium in order to improve the lives of residents
The
company is geared towards becoming a pioneer in the way public
infrastructure is delivered throughout Nigeria in line with the highest
possible standards of professionalism and integrity. The pursuit of this
ambitions have created a need for dynamic and competent individual to
fill the position of an Information Technology (IT) Application Support
Analyst
Job Title: IT Application Support
Analyst
Job Purpose
The position reports to
the Head Information Technology and has primary responsibility for
ensuring optimal performance of the enterprise applications/databases
and also bespoke application as the business exigencies may demand
Key Responsibilities/Accountabilities
•Analyses Application and system performance and ensures that end-users are provided with necessary support.
•Conducts
business requirement analysis on existing applications and systems and
identifies the need for upgrades or development.
•Plans and coordinates activities related to the design, development, and implementation of organizational applications
•Keeps
abreast of new technology to ensure that any system upgrade or new
software integration into company systems meets functional requirements,
system compliance, and interface specifications
•Conducts software testing and quality assurance all hardware and other IT devices
•Collaborates
with application vendors on optimal service delivery and ensures
maintenance of Service Level Agreements between various service
providers and the Company
•Maps
requirements to existing solutions and identifies gaps; provides
management with necessary feedback and recommends solutions to address
critical gaps.
•Provides technical support to project team members involved in the development or upgrade of systems
•Optimises
application availability and maintenance within project timelines to
ensure that development projects meet business requirements and goals;
fulfills end-user requirements and are in line with IT Policy and end
user requirements.
•Participates in the planning of server infrastructure changes/upgrade/maintenance.
•Builds,
assesses and configures ad-hoc applications, database schemes to
support day-to-day administration of firewalls, Network access control,
server operating systems etc. Identifies issues and ensures timely resolution of application/database related issues on the servers
•Escalates processes in line with agreed policies and procedures
Skills & Competencies
- The role requires sound
grasps of Oracle and Microsoft SQL Server Databases, technical knowledge
of server infrastructure and applications.
- The ideal person must have
good analytical, problem solving and leadership skills.
- Ability to work
under pressure, with good communication skills, diligence, integrity,
attention to details, innovative and inquiring capacity are essentials
skills for the role.
Requirements
•Bachelor’s degree/HND in
Computer/Electrical Electronic Engineering, Computer Science,
Information Technology or any other related discipline
•Candidate must be a Certified IT personnel
•Competence in C,C++ and .Net is a plus
•Minimum of 4 years post graduate experience with not less than 2 years practical experience as a java developer.
•2+ years of experience with J2EE applications(Core Java, EJB, Servlets, JSP, XML, Design patterns and standards)
How to Apply
Interested and qualified candidates should Click Here to Apply