IBM Lead Africa Graduate Program - Technical Support Specialist
International Business Machines Corporation (IBM) is a global
technology and innovation company headquartered in Armonk, NY. It is
the largest technology and consulting employer in the world, with
more than 400,000 employees serving clients in 170 countries. IBM
offers a wide range of
technology and consulting services; a broad
portfolio of middleware for collaboration, predictive analytics,
software development and systems management; and the world's most
advanced servers and supercomputers.
We are recruiting to fill the position of:
Job Title: Lead Africa Graduate Program - Technical Support Specialist
Auto req ID: 17231BR
Location: Lagos
Job Descriptions
- For over 100 years, IBM has led the world in creating innovative
solutions and products that have changed not only business, but
history as well. And with our global scale and breadth of disciplines,
we offer endless opportunities for leaders to grow and succeed in the
company of the very best. And that's where you come in,In today’s
intensely competitive global marketplace, IBM is recruiting
extraordinary leaders, people who not only succeed but enable others to
as well. We have opportunities for talented, Bachelor's and Master's
Degree level qualified individuals across every area of our business
and in many countries across Africa and Middle East.
- In addition to building your business acumen, you will take
advantage of IBM's world-class leadership development programs, and
networking experiences, and be closely mentored and coached by senior
IBMers.
- An innovative approach that blends together hands-on direct
working experience and industry leading edge certification classes for
IBM sales and technical services.
- The Program will offer a group of high-potential individuals an
exceptional opportunity for accelerated career development in Technical
Support Services and Business Development, within multiple functions -
leading towards a global career in IBM and focus on growth markets.
This will allow you to be exposed to key drivers of success as a future IBM leader, including:
- Inspire, motivate, and develop individuals, teams, and organizations.
- Manage profit and loss and understand key drivers for the business.
- Create strategies and bring about change in a globally integrated enterprise.
- Excel and adapt to doing business in a volatile, complex and ambiguous global marketplace.
- Ensure the priorities and resources of key functions are aligned with business goals.
Required Technical and Professional Expertise
- At least 1 years experience in supporting transformation program with progress and status updates
- At least 1 years experience in Working with the Delivery
Analysts to establish cause and corrective actions based on process
behaviors
- Web/mobile technology knowledge
- Analytical skills
- At least 1 years experience in supporting processes and training teams with roll out plans
- At least 1 years experience in account management system with relevant and appropriate data and analysis
Preferred Technical and Professional Experience
- At least 2 years experience in supporting transformation program with progress and status updates
- At least 2 years experience in Working with the Delivery
Analysts to establish cause and corrective actions based on process
behaviors
- Web/mobile technology knowledge
- Analytical skills
- At least 2 years experience in supporting processes and training teams with roll out plans
- At least 2 years experience in account management system with relevant and appropriate data and analysis
Qualifications
- Required Education Bachelor's Degree.
- Preferred Education Master's Degree.
How to Apply
Interested and qualified candidates should:
Click here to apply