HR Business Partner at Hilton Worldwide
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
We are recruiting to fill the position below:
Job Title: HR Business Partner
Job Ref.: HOT071HO
Location: Abuja, Federal Capital Territory, Nigeria
Category: Hotel
Job Description
- The HR Business Partner works on the development of solutions through organizational development, cultural and process‐oriented perspectives.
What will I be Doing?
- Analyse business unit trends and metrics in partnership with HR cross functional resources to develop solutions, programs and policies to improve HR’s contribution to the organization’s goals
- Provide guidance and input on business unit restructures, workforce planning, succession planning and other areas of Talent Management
- Partner with both the business unit and HR to assess and effectively address human resources needs in areas such as organizational design, manning needs, performance management, talent selection, employee relations and compensation, and career, competency and leadership development
- Ensure the hotel comply with Federal and local laws
- Assess and anticipate HR-related needs and communicate those needs proactively within the partnering leadership team
- Identify top potentials ready now for critical positions and contribute to the effective utilization of best talent across different functions in the organization
- Identify training needs for business units and individual coaching needs; may participate or drive coaching with the leader(s)
- Participate in the evaluation and monitoring of training programs’ success. Follow-up to ensure training objectives are met
- Lead and facilitate change initiatives
- Collaborate with the leadership team to design succession plans for key talent and key job roles
- Resolve complex employee relations issues and address grievances
- Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
- The HR Business Partner works on the development of solutions through organizational development, cultural and process‐oriented perspectives.
- They build effective partnerships on all levels of the team and successfully implement programs that drive business results.
- Key skills and abilities include coaching, influencing, leading, facilitating, presentation, communication, process development, analysis and problem solving.
- They are a trusted advisor to their business leaders and to their team to drive results through people and systems initiatives.
- As an HR Business Partner you will be responsible for performing the following tasks to the highest standards:
- To work with teams, managers and key stakeholders to help build organisation and people capability, and shape and implement effective people strategies and activities within the organisation.
- To work closely with the business and help implement the business strategy from a people perspective.
- Offer solution in employee related issues and policies
- Bring people expertise and develop solutions to help the business area to deliver its strategy
- Question and challenge others to get to the root of people and business issues
- Coach and provide feedback to key stakeholders to help improve business efficiency.
- Develop solutions through organizational development, cultural and process‐oriented perspectives.
- Build effective partnership on all levels of the team and successfully implement programs that drive business results.
What are We Looking for?
- Proven ability to establish strong, influential relationships with all levels in and organization
- Demonstrated ability to think strategically, synthesize complex data, and develop solutions
- Proven ability to effectively and clearly convey ideas verbally and in writing
- Solid experience in organization design, talent management, learning and development, and change strategies
- An HR Business Partner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Minimum of Bachelor's Degree in Social Sciences and / or related field
- Three or more years of experience in similar or related role in HR
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- 3 years working within an internal consulting or Organizational Development function
Job Title: Laundry Attendant
Job Ref.: HOT071KA
Location: Ikeja, Lagos, Nigeria
Category: Hotel
Job Description
- A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.
What will I be Doing?
- As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
- Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items
- Ensure chemicals are used and stored correctly
- Report maintenance and hazard issues
- Comply with hotel security, fire regulations and all health and safety legislation
- Ensure support is provided to the laundry function when required
- Complete wash cycles, folding of linen and correct storage
- Manage guest requests in line with company brand standards and one call delivery deadline
- Greet guests in public areas and rooms in a warm and friendly manner
- Provide laundry, pressing, sewing, and other similar services to guests
What are We Looking for?
- A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Ability to work on own or in teams
- Respond to guest requests and deliver high levels of service
- Methodical and well organised
- Positive attitude
- Good communication skills
- Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous laundry experience
- Experience in a similar role