Hotel Manager at Greengates Group Limited

⏲ Sep 21, 2023, 9:14 PM
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Greengates Group Limited is a multinational and majorly family held equity company established over 22 years ago to provide world-class products and services in all the countries it operates. From a vantage position, presence and partnerships with time tested and successful institutions in major industrialized and commercial capital in Europe, North America and Asia, we have acquired a world-class solution to meeting our customers.

We are recruiting to fill the position below:

Job Title: Hotel Manager

Location: Lagos
Job Type: Full Time

Main Duties

Have a great marketing ability
To drive business into the hotel to ensure profitability.
To ensure the efficient management of all department.
To ensure that each unit contributes the agreed budgeted profits.
To provide effective leadership through professional man-management and encouragement of subordinates.
To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained.
To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being effected.
To carry out monthly performance reviews, coach and direct activities to achieve desired performance.
To draw up, in conjunction with the Personnel Manager, meaningful succession and career plans for all management staff.
To monitor progress of agreed succession and career plans and ensure that these are adhered to.
To ensure that unit managers are conducting regular performance appraisals and drawing up appropriate action and developmental training plans for their subordinate managers, using job descriptions as a guide.
To ensure that the company's objective relating to labour turnover is achieved or bettered.
To ensure that subordinates are totally conversant with and practising good industrial relations procedures.
To ensure that subordinates are totally conversant with and implementing all company policies and procedures.
To review and analyse monthly results, highlight problem areas and take appropriate action to rectify poor performance.
To ensure that all financial targets are being achieved, e.g. through purchase discounts, debt collection, etc.
To compile and agree meaningful, achievable budgets through accurate research and application of in-depth knowledge of the industry.
To make recommendations for salary increases for subordinate staff, basing these recommendations on objective performance reviews and market-related equivalent positions.
To stay "close to the customer" and maintain effective communication with him at all times through a planned programme of formal meetings and entertainment.
To liaise and work closely with external agents sales executives to ensure that realistic, achievable proposals are submitted and followed up on to meet set targets.
To maintain effective working relationships with line and staff functions to ensure the efficient opening of new contracts.
To ensure continuous patronage of clients to the hotel.
To create awareness within and without to push traffic to the hotel.
To use Social media to drive customers to the hotel.
To ensure that complaints or problems are actioned without delay and that effective follow-up action takes place to avoid a recurrence.
To ensure that the company's training objectives are achieved.
To attend all company social and promotional functions, maintaining a high profile with current and prospective clients.
To be aware of current trends in the industry and make suggestions how these could be implemented for the benefit of the company.
To attend meetings and training courses as required and continually strive for the improvement of won professional skills.