Latest Job Vacancies at Hubmart Stores Limited

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Hubmart Stores Limited is a retail shopping chain of Nigerian heritage, offering multi-format stores in various locations and positioned to offer customers world-class shopping experience as well as a vast range of products. Our unique value proposition lies in our excellent customer service as well as our superior capabilities in the fresh categories. We are recruiting to fill the position below:     Job Title: Retail Store Manager Location: Lagos Job Descriptions

• To provide our Customers the best Shopping Experience;
• To meet the expectations of our Stakeholders through a highly motivated team.

Responsibilities

• Develops strategies to improve customer service, drive store sales, and increase profitability.
• Maintains store yearly steering wheel KPIs and engage all staff to contribute to store performance.
• Maintains store staff objectives and personal development plans by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; Analyzing variances; initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Follow and execute marketing strategies, price, promotions.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contributes to team effort by accomplishing related results as needed.

Employee Management and Supervision:

• Ensuring the early/timely resumption of the employees – 15minutes before the start of their shift and their readiness for work before the start of their shift.
• Evaluate and correct where necessary employees’ grooming and appearance.
• Cross-check all the various roasters to team.
• Ensure the adherence of all the employees to the various roasters – shift roaster; off-duty roaster, leave roaster etc., maintained by the department.
• Cross-checking all staff planning/arrangements for weekends, public holidays and other important days.
• Ensure communication of all strategic information as passed by management to the employees through the team-leaders promptly and accurately.
• Hold regular briefings with team so as to orientate on new trends, discuss periodic targets and mandates, promos and promo updates and get feedback on work related issues from team.
• Ensure the enforcement of discipline in the shop by all Managers/chiefs.
• Confirm and approve all vacancies before recruitment is initiated.
• Confirm and approve all interviewed candidates before they are employed.
• Participate actively in the induction and training of new employees.
• Ensure that the change of shifts is well coordinated by the Departmental Manager and chiefs so as to prevent disruptions in the service to customers.
• Ensuring adherence to other daily opening & closing procedures as stipulated for self and team.
• Employee performance management.

Hygiene, Health & Safety Management:

• Ensure employee’s compliance with company’s set standard on personal grooming.
• Ensure the company provided safety/protective clothes/uniforms and kits are worn in the right manner by all staff. Ensure dress kits and PPE (personal protective equipment) are used in line with laid down procedure - always wear gloves, caps, aprons, uniforms, coats, boots etc. by all members of team.
• Ensure that all the work area is cleaned before, during and after use with recommended solutions & chemicals.
• Ensure all the equipment are cleaned before and after use in production.
• Ensure team’s observance of all operation and safety instructions as regards the use and cleaning production equipment.

Education and Qualification

• Minimum qualification of First degree (HND, B.A., B.Sc., B.Eng. or its equivalent), while additional qualifications (MBA, MSC, MA, ML) and/or membership of professional bodies is an added advantage.
• Minimum of 6-8 (Six-Eight) years of cognate retail experience.

Skills:

• Leadership and problem-solving skills, effective verbal communication skills, report-writing skills, excellent customer service skills and computer skills.
• Ability to identify and interpret origin and nature work-related problems.
• The Store Manager must possess a pleasant/pleasing personality and be able work varied hours and days, including weekends, holidays and nights as necessary.

Specific Work Elements:

• Ensuring customers are greeted and provide excellent customer service;
• Inspecting faulty merchandise or damaged products;
• Cascading required strategic management information to lowest team-member;
• Maintaining awareness of current advertisements and promotions;
• Keeping fresh area clean; supplies properly stocked;
• Communicating customer requests to team and superiors where needed;
• Be accountable for work timing of team members and performing other tasks as assigned.

    Job Title: Administration Manager Location: Lagos Job Purpose

• To help design, install and manage a timely and cost effective preventive management system/process/policy, while ensuring quality and professional in line with international standard best practice.
• Ensure timely and cost effective resolution of administrative issues.
• Responsible for organizing the safe and efficient receipt, storage and dispatch of warehoused goods.
• Provides materials, equipment, and supplies by coordinating the receiving, warehousing, and distribution services; supervising staff.
• Coordinating the maintenance of all warehouse facilities and equipment.

Industrial & Labor Relations:

• Ensuring Industrial Harmony at the store; Conflict Resolution; Interactions with the regulatory bodies/officers such as Labor Ministry & Related Agencies.

Records & Documentation:

• Maintenance of a complete nominal roll of all staff; Maintenance of Employee personal files; Updating all correspondents, memos and letters into file; Maintain records of all company items and assets allocate to staff and issues of replacement; Keeping other personal records such as medical, for other reasons.
• Coordinate with the Warehouse Manager to perform the following functions

Receiving & Documentation:

• Receiving LPOs from the commercial department; Cross-checking LPOs received from commercial department to ensure there is no error/ambiguity; Responsible for receiving along with team members based strictly on adherence to the SOP on receiving; Receiving of goods from suppliers and confirming the correctness of the physical stock both in quantity and quality and both in comparison with both the LPO and Invoice; Receiving of stock from back-store/supplier and confirming the correctness of the quantity and the quality of same;
• Ensure that products are stored in the right department, with the right labelling and under the right condition - temperatures & in a hygienic & safe manner Ensure accurate documentation of receipts; Responsible along with team members to ensure reduction in damage/wastage during receiving/transfer of goods; Filing returns and ensuring completion of documentation immediately (the same day as receipt).

Inventory Management:

• Monitor in coordination with team stock inventory and ensure the availability of products at all time; Ensure that products are stored in the right department, with the right labelling and under the right condition - temperatures & in a hygienic & safe manner; Maintain ideal stock levels per product category & rotate stock(FIFO/FEFO);
• Ensure availability of stock and placing of order immediately they fall below the minimum stock level; Receiving of stock from back-store/supplier and confirming the correctness of the quantity and the quality of same; Periodical planning & undertaking of stock take; Ensure consistent quality, beautiful and attractive presentation all the products;
• Responsible for Receiving along with team members based strictly on adherence to the SOP on receiving; Ensure accurate documentation of receipts; Responsible along with other team members to ensure reduction in wastage; Filing returns and ensuring completion of documentation immediately (the same day as receipt); Accountable along with team members for shrinkage.

Merchandising:

• Display & Promos - Coordinate with the floor staff for product merchandise & display: In a neat & hygienic manner in line with the floor display plan;
• Ensure stock rotation (FIFO/FEFO); Coordinate with floor to ensure pleasing & attractive display & regular replenishment; Coordinate with the floor to ensure correct quantity over promo items;
• Coordinate with floor to ensure regular update and adjustment of price display especially at the beginning and ending of promos.
• Coordinate with the Branch Security Head to perform the following functions

Safeguarding Customers, Staff, Building, Assets, Stock:

• Assist to secure premises by partaking regularly in patrol/in store walks as per bit postings/roaster and monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry; Spot check of the back store, registers & entry point for vendor/suppliers and other points of exit/entry; Continuous check of staff and movement of goods/stock from back store to in store;
• Accountable to help maintain store shrinkage along with the relevant departments; Assist to prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

Compliance with company policies & procedures on Safety & security measures:

• Ensuring all systems, process & checks are followed by staffs and suppliers; Fire safety norms & standards are strictly adhering to; Actively involved in store opening & closing process.

Controlling & minimizing shrinkage:

• Checking stocks of the vital & costly items every day; Checking movement of stocks and humans in the store including shop lifters; Constant Observation on the stocks kept on the shelves;
• Handling incidents & discrepancies; Actively involved in stock take process; Constant watch on collections at cash point; Observing movement of cash transfer to strong room.
• Monitoring of Security staffs,

Contract staffs:

• Checking on the reporting time & attendance; Monitoring of their performance; Giving on the job training & tips; Cross checking their movements.

Parking Control:

• Ensuring that parking decorum is maintained; Adherence to Car park management; Handle the issues relating to rift, fights, indiscipline, etc; Controls traffic by directing drivers;
• Counter measures for bomb threat; Resolve vehicle damage, loss; theft, stealing; Clearing of traffic at store entrance & exit points.

Security Gadgets:

• Assist in monitoring the performance of all security gadgets - camera, fire equips, safety equips, etc; Assist in capturing of all vital information through gadgets; Assist in reviewing the recordings; Assist in analysing information to resolve incidences.

Govt. Liaise:

• Liaise with security/traffic officials, various police bodies including MOPOL & LASTMAS agencies; Getting their support and back up when needed; Resorting to their help through superiors for resolving stealing, confrontation, etc.

Administrative (Reports & documentation):

• Preparing all reports through records of observations, information, occurrences, and surveillance activities; Assist in interviewing witnesses (where required); obtaining signatures; Assist in preparing locations incidence report and send reports daily, weekly, monthly as applicable; Immediately incident any issue or irregularity relating to staffs or customers e.g. pilferage; damages etc;
• Maintains organization's stability and reputation by complying with legal requirements; Monitors internal control systems to ensure that appropriate information access levels and security clearances are maintained.
• Coordinate with the HR Business Partner to perform the following functions
• Design, implement and monitor various work process and checklist as regards processes in strategic admin in line with the company’s SOP; Ensure SOP on hygiene, health and safety standards are followed;
• Prepare departmental budget plan for costs for the store along with inputs from Store manager & HODs and consultations with Head Office; Ensuring all systems, process & checks are followed.

Management of day-to-day office and Work Environment Consumables:

• Maintain inventory and Stock control and availability of vital office, floor and production consumables; Distribution of stationeries, printing items and other office consumables to the respective user departments;
• Distribution of various floor and production consumables to the respective user departments; Purchase in case of small petty items & emergency.

Procurement of Staffs Kits, Uniforms & Dress Materials:

• Maintain inventory, stock and control of all staff dress items and kitting requirement; Communicate to Head office low stock levels of staff dress items and kitting requirement and request for replenishment while considering the Lag period and taking note of the minimum stock level;
• Ensure that safety requirements are met.

Health, Safety & Environment:

• Provision of safety items and environment in line with company’s HSE policy; Ensure in conjunction with the HR department compliance with the company’s HSE regulation; Providing, equipping and maintaining of First Aid Boxes in various departments at the Branch; Ensure Safe practices and standards are adhered to;
• Ensure cleaning standards & hygiene are maintained and also shop & premises upkeep; Meeting Ministry stipulations and standards; Arranging fire drills; refilling, servicing & placement of fire extinguishers; Checking of all entry & exit points for easy evacuation.

Energy Management:

• Maintain healthy/effective energy policy and facilitating all-time PHCN availability & liaison; Timely response to all main energy supply issues and repairs; Checking/screening and prompt settlement of all PHCN bills - checking & payment;
• Design, implement and monitor various work process and checklist for the maintenance of the electricity generating sets; Stock management, ordering, testing, receiving & issuing of diesel; Diesel stock control.

Govt. Liaise:

• Negotiating and arranging for permits/Licences/Certificates; Handling officers/task force visits from various ministries; Meeting the Ministry stipulations.

Transport/Fleet Management:

• Maintenance of all vehicles in branch - vehicle servicing, repairs & records; All vehicles’ tracking, scheduling & usage monitoring; Handling all vehicle infringement; Organising Training of drivers;
• Assessing/understanding and compliance with all transport policies both within the state and beyond; Mileage and fuel consumption monitoring; Checking & tracking of vehicle documents.

Facility Maintenance:

• Building maintenance for civil, carpentry, plumbing, fabrication works; Miscellaneous repairs; Following up on maintenance team for systems, critical repairs, external support, etc; Liaise with contractors for major or critical repairs; Stock record for related maintenance items.

Asset Records Management:

• Maintenance/update of company/branch asset records; Initiate/Intimate of any major change in asset status or replacement; Checks & numbering.

Other General Admin Functions:

• Take responsibility for general cleanliness within your own working area, Ensure a healthy atmosphere and environment in the shop and behind the scenes; Prepare departmental budget plan for costs for the store along with inputs from Store manager & HODs and consultations with Head Office;
• Responsible for regular checks (daily, weekly and quarterly), fire alarm tests, evacuation drill and fault reports for the store, refilling, servicing & placement of fire extinguishers, including regular Checking of all entry & exit points for easy evacuation;
• Ensure the security and safety of people (customers, staff, visitors) cash, stock and the premises to minimize losses and incidents.

Experience and Qualification

• Minimum qualification of First degree (HND, B.A., B.Sc., B.Eng. or its equivalent), while additional qualifications (MBA, MSC, MA, ML) and/or membership of professional bodies is an added advantage.
• Minimum of 5 (Five) years of cognate experience. (Retailing Experience will be an added advantage)

Key competencies:

• Demonstrates excellent customer service and interpersonal skills.
• Communicates clearly and effectively.
• Is able to remain calm and patient when working in an upsetting or dissatisfying environment customers.
• Pays close attention to detail.
• Demonstrates solid organizational skills.
• Possesses physical stamina required to stay on feet for an entire shift.
• Manages time efficiently.
• Demonstrates ability to multi-task effectively.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Complete store administration and ensure compliance with policies and procedures.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Impressive, demonstrate track record and skills/experience gained within a similar position(s), at a similar level.
• Tenacious and results driven with sound business judgement.
• Passionate about achieving high levels of excellence.
• Numerate with strong analytical and problem solving ability.
• Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.
• Committed to learning and development.

Skills:

• Ability to manage several activities simultaneously; expert negotiating and influencing skills; Innovative with entrepreneurial flair.
• Leadership and problem-solving skills, effective verbal communication skills, report-writing skills, excellent customer service skills and computer skills.
• Ability to identify and interpret origin and nature work-related problems.
• The Admin Manager must possess a pleasant/pleasing personality and be able work varied hours and days, including weekends, holidays and nights as necessary.

    Job Title: Warehouse Manager Location: Lagos Job Summary

• We are looking for an effective Warehouse Manager to direct receiving, warehousing and distribution operations.
• You will oversee the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products.
• Ultimately, you should be able to ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly.

Responsibilities

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work roster, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc.)
• Receive feedback and monitor the quality of services provided

Minimum Qualification/ Requirements

• Bachelor's degree in Logistics, Supply Chain Management or Business Administration
• Two to Three year’s Proven work experience as a warehouse manager.

Other Requirements and Skills:

• Proven work experience as a warehouse manager
• Expertise in warehouse management procedures and best practices
• Proven ability to implement process improvement initiatives
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands on experience with warehouse management software and databases
• Leadership skills and ability manage staff
• Strong decision making and problem solving skills
• Excellent communication skills

    Job Title: Graphic Designer Location: Lagos Job Description

• As the Graphic Designer You'll work to a brief agreed with the client, creative director or account manager and will develop creative ideas and concepts.
• The appropriate media and style has to be chosen to meet the client's objectives.
• The work demands creative flair, up-to-date knowledge of industry software and a professional approach to time, costs and deadlines.

Responsibilities You may need to manage more than one design brief at a time and typical activities include:

• Meeting clients or account managers to discuss the business objectives and requirements of the job;
• Proofreading to produce accurate and high-quality work;
• Demonstrating illustrative skills with rough sketches and working on layouts ready for print;
• Commissioning illustrators and photographers;
• Working as part of a team with printers, copywriters, photographers, stylists, illustrators, other designers, account executives, web developers and marketing specialists.
• Estimating the time required to complete the work and providing quotes for clients;
• Developing design briefs that suit the client's purpose;
• Thinking creatively to produce new ideas and concepts and developing interactive design;
• Using innovation to redefine a design brief within the constraints of cost and time;
• Presenting finalized ideas and concepts to clients or account managers;
• Working with a range of media, including computer-aided design (CAD) and keeping up to date with emerging technologies;

Skills and Qualifications

• 5 Years valuable experience.
• HND/BSc in related field
• Successful shortlisted candidates must come with their work portfolio
• Graphic design skills, layout skills, creative services, customer focus, creativity, flexibility, attention to detail, deadline-oriented, desktop publishing tools, acute vision, handles rejection.

    How to Apply Interested and qualified candidates should send their CV's to: [email protected]   Application Deadline 20th June, 2018.

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