Graduate Job Opportunities at Saint Tracy, Lagos
Saint Tracy is a jewellery store which has been in existence since 2014. Our core product is the production and sales of bespoke engagement and wedding rings.
We have 2 Available slots for Sales associate and one opening for a Business development officer/Hr in Lagos
Job Title: Sales Associate
Function of the Role:
- The sales associates are the first line of contact for walk-in customers to the brand.
- They are to make customers feel welcome and assist them to find the products that most satisfy their needs.
- S/he must be knowledgeable about the products and able to adequately guide the customer at all times.
KEY RESPONSIBILITES:
- Greet all walk-in customers as they come in the store and ask them how they would like to be assisted.
- Establish, develop and maintain positive business and customer relationships
- Work in line with company policy to achieve set sales targets and outcomes within schedule
- Arrange window displays on a regular basis and ensure that all displays are properly locked and secured
- Ensure that all pieces of jewelry are locked up in assigned storage palaces at the end of the day
- Provide daily sales reports as well as weekly and monthly report of sales efforts in marked sales territory
- Process all cash and card payments.
- Answer first line queries and complaints from customers.
- Report discrepancies and problems to the shop manager.
- Give advice and guidance on product selection to customers.
- Balance cash registers with receipts.
- Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
- Keep store tidy and clean and ensure office assistants clean constantly.
- Working within established guidelines, particularly with product lines.
- Responsible for security within the store as well as looking out for fraudsters’ shoplifters and fraudulent credit cards etc.
- Coordinate all issues with key clients between sales, fulfillment and customer support
- Receiving and storing inventory.
- Keep a schedule of events / special promotions
- Work with management to organize and execute sales campaigns
- Perform all other duties as assigned
REQUIREMENTS
- Living in Lekki and environs (must)
Educational Qualification
- HND or BSC in any related discipline preferably marketing, business and finance.
Experience
- 1-3 years experience in direct sales,
- Experience in the fashion industry a plus
- Record of substantial achievement of territory quotas with knowledge of a CRM tool
Skills and Abilities
- Highly analytical with a drive for numbers
- Good networking, prospecting and closing skills
- High level of professionalism
- Result-oriented team player with exceptional motivation and interpersonal skills.
- Relationship management skills and openness to feedback
- Excellent selling, communication and negotiation skills
- Good written and verbal communication skills
- Able to work in a fast pace environment
- High proficiency in MS Office Suite
PERSONAL ATTRIBUTES
- Keen eye for detail
- Have a deep desire to work in the luxury retail industry
- Sociable and friendly
- Confident and pleasant
- Knowledgeable of current trends
- Loves a challenge
- Assertive and creative
WORK ENVIRONMENT
- Work in the office
- Will be required to write reports
- Might be required to work overtime, on weekends and travel if necessary
Job Title: Business Development officer/ HR
Function of the Role:
- The business development manager will be responsible for promoting the products and services of the company.
- He or she will build market positions for Saint Tracy by identifying, developing and negotiating business relationships that translate into sales.
- S/He will work to grow the client base of the company, foster client relationships and manage the corporate image of the company
KEY RESPONSIBILITES:
- Prospect for potential clients; build, grow and maintain these relationships into increased businesses for Saint Tracy.
- Coordinate business development planning and work closely with teams especially sales to develop proposals for client meetings.
- Identify potential business opportunities and analyze trends in Saint Tracy’s market space
- Work closely with the design team to meet consumer needs.
- Keep a profile of the current clientele of the business and regularly update the database
- Attend industry specific functions, such as association events and conferences, and provide valuable feedback and information on market and creative trends.
- Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
- Generate and supervise the execution of marketing campaigns and plans
- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
- Using knowledge of the market and competitors, management and Research identify and develop the company’s unique selling propositions and differentiators.
- Prepare customer service agreements and other client paper work based on the company policy.
- Update and manage the company’s website and social media pages
- Provide weekly progress report, ensuring all data is accurately entered for the Saint Tracy’s knowledge management system.
- Carry out other business development functions as may be required by management
REQUIREMENTS
- Living in Ikeja and environs
Educational Qualification
- HND, BSC in Marketing, Business,Finance
Experience
- 2+ years experience in a similar role
- Experience in the retail industry a plus
Skills and Abilities
- Highly analytical, driven and focused.
- Prospecting and closing skills, sales mapping and planning, territory management, market knowledge, presentation Skills,
- High level of professionalism;
- Able to develop strategic plans for sales; must be motivated to exceed sales targets.
- Result-oriented team player with exceptional motivation and interpersonal skills.
- Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
- Good written and verbal communication skills
- Proficient user of MS Office (MS Excel in particular)
PERSONAL ATTRIBUTES
- Sociable and pleasant
- Keen eye for detail
- Have a deep desire to work in the luxury retail industry
- Confident and pleasant
- Loves a challenge
WORK ENVIRONMENT
- Work in the office
- Visit prospective client sites
- Will be required to write proposals and reports
- Might be required to work overtime, on weekends and travel as required
How to Apply
Interested and qualified candidates should send their resume and a cover letter to
[email protected]
Make subject of email role applied for eg: Sales Associate. Salary is very competitive
Application closes: 4th February, 2018