Graduate Front Desk Representative Job in Lagos at Camilla Brook Place

Camilla Brook Place (Creche, Nursery and Primary), an educational facility that engages each child. We are recruiting to fill the position below: Job Title: Front Desk Representative Location: Lagos Job Brief

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
• You should be able to deal with complaints and give accurate information.
• A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.
• You will be the “face” of the school for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.

• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Handle social media platforms

• Must be a female between 28-35 years old
• Lives within Yaba axis, Lagos
• Customer service orientation
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills